Some people know aged care from the inside out, and Stephanie Watts is one of them. She is a registered nurse with more than 20 years in the sector, and over that time she has seen it from just about every angle: as a clinician, a regulator, a consultant, and a trainer.
That regulator experience is a big part of what makes her so valuable to us. Stephanie worked with the Aged Care Quality and Safety Commission as a Quality Assessor, so she knows exactly how audits are run and what compliance really looks like on the ground, not just on paper. As a consultant, she has helped providers make sure their training in the Aged Care Quality Standards is actually delivered, understood, implemented, measured, and monitored, and that everyone understands their obligations under the Act.
Her hands-on work is just as broad. She has mentored providers, coached teams, and built training programs for community care providers, residential aged care facilities, staff, consumers, and community groups. Along the way she has worked across ACFI funding, auditing and resource placement, continuous quality improvement, the Aged Care Quality Standards, documentation and evaluation, and even helping providers find opportunities to lift revenue. More recently, she completed AN-ACC training and carried out AN-ACC assessments for the Department of Health and Aged Care through APM.
What ties all of this together is the way Stephanie works with people. She is a natural leader who builds strong, lasting relationships with clients and has a gift for helping others do their best work. That is exactly why her courses feel so practical and so easy to trust: they come from someone who has genuinely done the job. Stephanie has written some of our most important aged care courses, each one mapped to the Strengthened Aged Care Quality Standards.
Courses Shaped by Steph’s Expertise:
More about these courses:
- The Strengthened Aged Care Standards, Parts 1 & 2: the seven strengthened Standards and what providers must do to comply.
- Preventing and Responding to Elder Abuse: recognising, preventing, and responding to the abuse of older people.
- Understanding Choice, Independence and Quality of Life: supporting dignity, autonomy, and genuine consumer choice.
- Incident Management and Reporting: SIRS: managing incidents and meeting Serious Incident Response Scheme obligations.
- Person-Centred Care: putting the individual at the centre of care planning and delivery.
- Infection Prevention Control and Outbreak Management, Parts 1 & 2: preventing the spread of infection and managing outbreaks in care settings – coming soon.
- Antimicrobial Stewardship: using antimicrobials responsibly to help reduce resistance.
So, when you complete one of Stephanie’s courses, you are learning from someone who has assessed providers against the Standards, guided organisations through compliance, and trained the people who deliver care every single day.
Plus, to get to know Steph’s incredible expertise and hear her advice for providers covering audit compliance and training requirements in our recent Q&A video below:
We could not be prouder to celebrate Stephanie Watts as one of our exceptional Subject Matter Experts!
Learn more about all our brilliant Subject Matter Experts on our About Us page.
