Feedback, Compliments And Complaints
Within this course you will get an in-depth understanding of how important feedback is. You will also get some tips on how to give and receive feedback and compliments. Finally you will get an overview of how to manage complaints
After this lesson you will be able to:
a) Effectively give and receive feedback.
b) Gracefully and impactfully give and receive compliments.
c) Manage complaints effectively.