NGO Training Centre - Online learning Center



Course Duration: 29 mins
Accessible for: 31 days

This course will provide you with an opportunity to check and improve the effectiveness of your communication skills. Both Verbal and Non Verbal communication will be explored by breaking down exactly what leads to communication problems and what results to successful communication. You will also be introduced to communication aids.

Number of seats:

Learning Outcomes

After this lesson you will be able to:

  1. Define and explain effective communication
  2. Describe the best practices for effective written and verbal communication
  3. Understand how a person’s body language influences communication
  4. Recognise some of the different Communication aids you will come across in your role.

Additional information

  • E-learn (29min)
  • Assessment (10 questions)
  • 2 resources:
    • Communication Checklist
    • Effective Communication Key Summary Poster
  • Certificate of completion


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