The laws of in Queensland govern this Agreement, as applicable, and you agree to submit to those laws and their exclusive jurisdiction, including the courts of Queensland in Australia.
If any of the terms of this Agreement are held to be invalid or unenforceable, then the validity and enforceability of the remaining terms will not be impacted.
NGO Training Centre Pty Ltd ACN 626 471 207 trading as NGO Training Centre ABN 96 626 471 207
(“NGO Training Centre”, “we”) is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy laws and regulations.
This Privacy Policy (“Policy”) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. The Policy applies to this website and any other websites, domains or online platforms (including applications) owned and operated by NGO Training Centre (“Website”).
We may amend this Policy from time to time. All additional and varied terms automatically take effect on the date they are incorporated into the Policy and updated on the Website. We recommend that you revisit this Policy from time to time to ensure you are aware and understand any additional or varied terms.
‘Personal information’ means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly or indirectly. Personal Information also includes ‘sensitive information’ such as information about an individual’s health or medical condition as well as information about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body or criminal record.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
We may collect both personal and sensitive information from you. This information includes, but is not limited to, the following:
Under certain circumstances, NGO Training Centre may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information.
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law. We will take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
We collect your personal information from you directly or via third parties through a variety of ways including when you:
If you choose to register and set up a user account with our Website, you will be requested to provide contact information (name, address, telephone number, email address, a unique login name and password). We use this information pursuant to our legitimate business interests to provide our services.
We use personal information for various purposes in connections with our business activities, including to:
We will keep personal information about you to use for the above purposes. We will take reasonable steps to destroy personal information when it is no longer necessary to be held by us. If you wish for NGO Training Centre to destroy or de-identify your personal information, we will do so upon your written request, provided it is lawful to do so.
NGO Training Centre engages with a variety of third-party providers during the course of providing its services to you. We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information.
For example, we may disclose your personal information to:
Some of the third-party service providers we disclose personal information to may be based in, or have servers located outside of Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.
NGO Training Centre will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
The internet, however, is not always a secure place and we cannot guarantee total security of your personal information in all circumstances. We treat website and credit card (and other payment methods) security seriously and endeavour to provide a secure, safe platform through which to conduct transactions.
You can also help to protect the privacy of your personal information by protecting the confidentiality of your account details and not passing these details onto anyone else. You should also make sure that you log out of your account once you finish using it and notify us immediately if you believe there may have been any security breach of your account.
When you provide personal information to us, you warrant that it is accurate, current and complete and undertake to maintain the accuracy, currency and completeness of the personal information we retain.
We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose for which it may be used or disclosed in accordance with the Privacy Act.
Once you register and set up a user account with us, we will send you a welcome email to verify your username and password. We will also respond to your inquiries; provide services you request and manage your account. We will communicate with you by email or telephone and will make every effort to honour your preference.
Subject to the marketing preferences which you give us, we will also send you information on new products, services, special savings, promotions and general information. If you do not want to receive this information, you can opt-out of receiving future mailings.
If you ask to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. You can sign up for these newsletters from us on our registration page. You may unsubscribe at any time. When necessary, we will send you service-related announcements, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account with the Website.
Our Website uses cookies. A cookie is a small file of letters and numbers the Website puts on your device if you allow it. These cookies recognise when your device has visited our Website before, so we can distinguish you from other users of the Website. This improves your experience and the Website.
We do not use cookies to identify you, just to improve your experience on our Website. If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our Website’s functionality may be affected.
Our Website may use analytical services to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe” set out in the relevant communication. If you are experiencing issues trying to unsubscribe, please contact us via the email provided below.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
NGO Training Centre will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us via the email address provided below and we will usually respond within seven (7) days.
Our Website may contain links to other websites operated by third parties. If you access a third-party website through our Website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
For complaints or enquiries about how NGO Training Centre handles, processes, or manages your personal information, please email info@ngotrainingcentre.com. We may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to seven (7) days for NGO Training Centre to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with NGO Training Centre’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au) to lodge a complaint.
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Email & phone
Email: info@ngotrainingcentre.com
Phone: 1300 990 995
Attention: NGO Training Centre
Address: 2A / 23 Township Drive, Burleigh Heads, QLD 4220, Australia
This website of NGO Training Centre Pty Ltd (“NGO Training Centre”) has been created, is owned and controlled by NGO Training Centre (“Website”).
NGO Training Centre is a training institute based in Queensland that offers engaging competency-based training to Australian Disability support organisations that promotes lifelong learning and contributes to operational goals for organisations.
Whenever you access or use this Website and in consideration for NGO Training Centre allowing you to access or use the Website, you agree to these Website Terms and Conditions of Use and NGO Training Centre’s Privacy Policy (“Website Terms and Conditions”).
This Website has been created and is owned and controlled by NGO Training Centre.
Reference to the ‘Website’ in these Website Terms and Conditions includes the Learning Management System that is accessible via the Website’s homepage.
1.3
Reference to ‘you’ and ‘your’ in these Website Terms and Conditions includes the organisation, business and/or company that you are employed by, contracted by or representing.
1.4
The Website Terms and Conditions (which includes NGO Training Centre’s Privacy Policy) govern your access to and use of the Website. In addition to these Website Terms and Conditions, you will be required to agree to a separate set of terms and conditions when you pay to access an NGO Training Course. These additional terms and conditions do not form part of these Website Terms and Conditions.
Whenever you access or use the Website and in consideration for NGO Training Centre allowing you access to or use of the Website, you agree to these Website Terms and Conditions.
We may change these Website Terms and Conditions at our discretion. By continuing to access or use this Website, you accept these Website Terms and Conditions as they apply, including as updated, from time to time. We encourage you to periodically review Website Terms and Conditions, so you remain informed about the terms that govern your use of the Website.
These Website Terms and Conditions or any part of these Website Terms and Conditions do not constitute any training or provision of a service.
Prior to paying for access to a training course with NGO Training Centre (“NGO Training Course”), you must create an account and become a registered user of the Website.
To create an account and become a registered user, you must:
2.2.1
be over 18 years of age;
2.2.2
provide all of the required details. NGO Training Centre will deal with this information in accordance with its Privacy Policy;
2.2.3
be capable of entering into a binding agreement with NGO Training Centre; and
2.2.4
agree to these Website Terms and Conditions.
You must ensure that all information supplied to NGO Training Centre remains accurate and up to date.
Once you have successfully created an account and registered as a user of the Website, you will be provided with a username and password for accessing the Website.
You must maintain the confidentiality of your username and password and must not authorise others to use your account. You are responsible for all activities conducted through your account. If you believe someone has gained unauthorised access to your account, you must contact NGO Training Centre immediately.
NGO Training Centre may disable your account or use of the Website at any time, without notice and for any reason.
You must only access and use the Website in accordance with
3.1.1
these Website Terms and Conditions;
3.1.2
all applicable laws and regulations.
3.2.1
use a false identity or provide false details to NGO Training Centre;
3.2.2
use the Website for any other purpose other than for purchasing and accessing a NGO Training Course(s) or accessing the Learning Management System;
3.2.3
send, upload or transmit any illegal information or material, offensive material, viruses, worms, spyware or other similar codes via the Website;
3.2.4
use the Website to cause harm, offence, loss or damage of any kind to any other person;
3.2.5
use the Website in any way that will infringe any third party’s rights;
3.2.6
do anything which will or might affect, cause damage to, disrupt or interfere with the operation and system of the Website;
3.2.7
attempt to derive the source code of the Website or any part of it or reverse engineer any of the systems or technologies used to create or operate the Website;
3.2.8
copy, reproduce, publish, exploit or use any part of the Website for the purpose of creating or operating an online platform similar to the Website or for any other purpose other than as expressly permitted under these Website Terms and Conditions;
3.2.9
use the Website in a way that might cause damage or loss to NGO Training Centre or affect its brand or reputation;
3.2.10
use the Website for commercial purposes;
3.2.11
access the an NGO Training Course for any other purpose than the purpose for which NGO Training Centre publishes the NGO Training Course;
3.2.12
access the Learning Management System for any other purpose than the purpose for which NGO Training Centre allows you access to the Learning Management System;
3.2.13
violate or breach any of these Website Terms and Conditions or any laws which relate to them;
3.2.14
use the Website in anway that causes or might cause loss or damage to NGO Training Centre; or
3.2.15
allow or assist anyone else to carry out the above-mentioned activities.
You agree to indemnify NGO Training Centre and each of the officers, employees, agents, contractors, suppliers and licensors of NGO Training Centre in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of these Website Terms and Conditions, or any other default or wrongful conduct in relation to the subject matter of these Website Terms and Conditions, on the part of you or any of your officers, employees, agents, contractors, suppliers and licensors.
4.1
You agree that you will comply with the following obligations when using or accessing the Website:
you will compy with theses Website Terms and Conditions;
4.1.2
you will comply with any reasonable requests from NGO Training Centre from time to time;
4.1.3
you will provide NGO Training Centre with all necessary information as requested from time to time;
4.1.4
you will comply with any applicable law, regulation or generally accepted practices or guidelines;
you will be solely responsible for the protection of your user account login details and you will not disclose these to any other person or party; and
4.1.6
you will not share the content of the NGO Training Courses or the Learning Management System with any other organisation or individual outside of your organisation.
4.2
You warrant that you will only create a user account to access the NGO Training Centre Courses and the Learning Management System.
5.1
When you access or use the Website, you grant NGO Training Centre an unlimited royalty-free perpetual licence to use (in any way) any content you transmit via the Website including, without limitation, any text, audio and or video files, images or pictures in accordance with these Website Terms and Conditions.
5.2
All personal information submitted to the Website by you will be dealt with in accordance with NGO Training Centre’s Privacy Policy.
5.3
You warrant that the content that you upload to the Website:
5.3.1
will comply with these Website Terms and Conditions;
5.3.2
will not be illegal or of an unlawful nature;
5.3.3
will not give rise or be capable or resulting in an infringement of any third party’s rights or a legal proceeding; and
5.3.4
has not been subject to any legal proceeding or dispute.
5.4
You agree to indemnify and keep indemnified NGO Training Centre against any claim, loss, damage, costs and/or expenses that NGO Training Centre may suffer or incur in relation to or arising out of the content you upload to the Website.
5.5
NGO Training Centre reserves the right, and you acknowledge NGO Training Centre’s right, to remove or alter any content that you submit to the Website.
Prior to purchasing an NGO Training Course, you will be required to agree to a separate set of terms and conditions which specifically relate to the NGO Training Courses.
NGO Training Centre owns the Website and all of the contents of and intellectual property relating to the Website which includes all intellectual property rights in the text, information, graphics, logos, business/trading names, design, layout, downloads, pricing, software, products and services provided by NGO Training Centre.
NGO Training Centre owns all of the intellectual property rights in the NGO Training Courses and the Learning Management System
7.3
Nothing in these Website Terms and Conditions or your use of the Website has the effect of transferring, assigning, licensing or otherwise transmitting any of NGO Training Centre’s intellectual property to you.
7.4
You may not, without the prior written permission of NGO Training Centre (and the consent of any other owner) broadcast, republish, up- load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the NGO training Centre’s intellectual property (including the NGO Training Courses) or third-party content for any purpose.
7.5
You agree to indemnify and keep indemnified NGO Training Centre against any claim, loss, damage, costs and/or expenses that NGO Training Centre may suffer or incur in relation to or arising out of any breach by you of NGO Training Centre’s intellectual property rights.
8.1
As part of the normal operation of this Website, your internet browser will be sent a “cookie” or “cookies” (a temporary internet file). This cookie enhances the Website’s functionality with features such as account login and electronic ordering. By itself, this cookie can only identify your computer to NGO Training Centre’s server and allows us to track your use of the Website. It is not used to identify you personally.
8.2
In some instances, cookies may collect and store personal information about you. Such personal information will only be used by NGO Training Centre in accordance with these Website Terms and Conditions (which includes NGO Training Centre’s Privacy Policy).
To the maximum extent permitted by law, NGO Training Centre will not be liable to any person or entity (including you) for any direct, indirect, consequential or other loss or damage (however caused, including due to negligence) which may arise out of, or in connection with:
9.1.1
your use of the Website (including the NGO Training Courses or Learning Management System);
9.1.2
the use or reliance on information, including any publication, contained on or linked to from this Website; or
9.1.3
the contents of any website referred to on, or linked to from this website.
You agree to indemnify and keep NGO Training Centre indemnified against any claim, loss, damage, costs and/or expenses you may suffer or incur in relation to or arising out of your use of the Website.
NGO Training Centre’s Privacy Policy forms part of these Website Terms and Conditions. By accessing the Website, you agree to NGO Training Centre’s Privacy Policy. A copy of the Privacy Policy can be found here.
11.1
If you have a complaint in relation to use of the Website, you may contact us via email at info@ngotrainingcentre.com .
11.2
In relation to complaints against NGO Training Centre:
11.2.1
you must notify us of the details of the complaint as soon as possible;
11.2.2
a representative of NGO Training Centre will contact you to discuss your complaint;
11.2.3
if your complaint is not resolved in your discussion with a NGO Training Centre representative, the matter will be referred to an independent third party as agreed between the parties or, in the absence of agreement, an independent party selected by the Queensland Law Society;
11.2.4
the parties will be bound by the decision of the selected expert with respect to the complaint; and
11.2.5
the parties will share the costs of engaging the expert equally.
The laws of in Australia govern these Website Terms and Conditions, as applicable, and you agree to submit to those laws and their exclusive jurisdiction, including the courts of Queensland in Australia, in your use of this Website and these Website Terms and Conditions.
If any of these Website Terms and Conditions are held to be invalid or unenforceable, then the validity and enforceability of the remaining Website Terms and Conditions will not be impacted.
To the extent permitted by law, NGO Training Centre we will not be liable for any failure to observe or perform any of our obligations for any reason or cause which could not, with reasonable diligence, be controlled or prevented by us. These causes include acts of God, acts of nature, pandemics, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, sudden and unexpected system failure or disruption by war or sabotage, and other acts or omissions of third parties.
Please contact us at info@ngotrainingcentre.com if you have any queries with respect to these Website Terms and Conditions
Address
Phone
1300 990 995
info@ngotrainingcentre.com
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