Organisations
(Training Packages)
Our training platform is an innovative, affordable and complete solution designed to empower Disability Support Organisations to create bigger and brighter futures for their staff and participants. We provide a tailored and customised platform that is on brand and provides your employees with the ability to upskill and complete competency-based learning across a range of courses. With a growing course catalogue and simple delivery system, our platform will equip you with the tools to inspire your team to provide high quality care and grow within their role and beyond. All courses are NDIS compliant and are regularly updated by industry experts to ensure your continued alignment with NDIS changes and expectations.
Our Training Solutions
Discover our tailored training packages, each crafted to cater to your unique requirements. If you’re seeking basic LMS access, our NGO Lite and Lite+ packages are perfect for you. For a more comprehensive Learning Management System experience, our NGO Workforce Ready package offers a range of features within the Administrative Dashboard, including course customisation, the ability to upload your own courses, extensive real time reporting, and the freedom to create your own personalised learning roadmaps and pathways! You’ll have the flexibility to shape your own learning experiences at an affordable price. Lastly, our NGO+ package includes everything the NGO Workforce Ready package offers, as well as additional course topics such as our leadership courses which have been designed specifically for the Australian Disability Sector, and other specialised topics such as complex care, mental health and support coordination. Whatever your needs are, we’ve got the perfect package for you!
NGO Lite / Lite+
Ideal for smaller organisations who just want basic LMS access
Min purchase: 5 users
Total: 65 courses
NGO
Workforce Ready
Access essential courses and drive your training strategy on a customised LMS
Min purchase: 40 users
Total: 65 courses
- Disability Support Professional Courses (63 courses)
- NDIS Health Checks (2 courses)
- Learning Pathways (7 pathways)
- Customised and branded LMS
- Printable course resources (100+)
- Certificate for course completion
- Comprehensive onboarding
- Initial import of staff
- In-depth reporting
- Ongoing Support
- Annual contract
- Monthly newsletter
NGO+
Access our complete library of courses, train your entire workforce, and drive your training strategy on a customised LMS
Min purchase: 40 users
Total: 103 courses
- Disability Support Professional Courses (63 courses)
- NDIS Health Checks (2 courses)
- Leadership Courses (17 courses)
- Specialised courses (21 courses)
- Learning Pathways (11 pathways)
- Customised and branded LMS
- Printable course resources (200+)
- Certificate for course completion
- Comprehensive onboarding
- Initial import of staff
- In-depth reporting
- Ongoing Support
- New courses released every month
- Annual contract
- Monthly newsletter
NGO Lite / Lite+
Ideal for smaller organisations who just want basic LMS access
Min purchase: 5 users
Total: 103 courses
NGO
Workforce Ready
Access essential courses and drive your training strategy on a customised LMS
Min purchase: 40 users
Total: 65 courses
- Disability Support Professional Courses (63 courses)
- NDIS Health Checks (2 courses)
- Learning Pathways (7 pathways)
- Customised and branded LMS
- Printable course resources (100+)
- Certificate for course completion
- Comprehensive onboarding
- Initial import of staff
- In-depth reporting
- Ongoing Support
- Annual contract
- Monthly newsletter
NGO+
Access our complete library of courses, train your entire workforce, and drive your training strategy on a customised LMS
Min purchase: 40 users
Total: 103 courses
- Disability Support Professional Courses (63 courses)
- NDIS Health Checks (2 courses)
- Leadership Courses (17 courses)
- Specialised courses (21 courses)
- Learning Pathways (11 pathways)
- Customised and branded LMS
- Printable course resources (200+)
- Certificate for course completion
- Comprehensive onboarding
- Initial import of staff
- In-depth reporting
- Ongoing Support
- New courses released every month
- Annual contract
- Monthly newsletter
Access essential courses and drive your training strategy on a customised LMS
Disability Support Professional Courses
Our Disability Support Professional courses cover all essential topics that Support Workers in the Disability Sector need to know to effectively carry out their responsibilities and provide quality care.
You can complete these courses in any order. The below are recommended learning journeys to help you get stated, and target specific learning gaps.
Navigate through the list below and to learn more about a particular course topic. Click on the heading to see the detailed course description.
Disability Support Induction
8. Introduction To Disability Support – Part 1
9. Introduction To Disability Support – Part 2
10. Person Centred Active Support
11. Professional Boundaries
12. Effective Progress Notes
13. Communication
14. Teamwork
15. Sexuality and Relationships
Work Health and Safety
16. Keeping Safe at Work – Part 1
17. Keeping Safe at Work – Part 2
18. Manual Handling – Part 1
19. Manual Handling – Part 2
20. Waste Management
21. Workplace Fire Safety and Prevention
22. Workplace Bullying and Harassment
23. Covid-19 and Disability Services
24. PPE for Disability Support Professionals
25. Hand Hygiene
26. Infection Control
Complex Care – Part 1
41. Diabetes – Part 1
42. Diabetes – Part 2
43. Diabetes – Part 3
44. Epilepsy
45. Seizure Management – Part 1
46. Seizure Management – Part 2
47. PEG Feeding
Mental Health and Positive Outcomes
48. Introduction to Mental Illness
49. Schizophrenia – Part 1
50. Schizophrenia – Part 2
51. Bipolar Disorder
52. Personality Disorder
Medication Assistance and Management
53. Assisting Participants with Medication – Part 1
54. Assisting Participants with Medication – Part 2
55. Administering Eye Medication
56. Administering PRN Medication
57. Administering Suppository and Enema Medication
58. Administering Buccal and Sublingual Medication
59. Assisting a Participant with Using an Inhaler
60. Applying Transdermal Patch Medication
61. Administering Ear Medication
62. Administering Topical Medication
63. Administering Oral Medication, Tablets and Liquids
NDIS Health Checks
Our NDIS Health Checks are design to test employees and managers’ understanding of The Quality and Safeguard Framework, Code of Conduct, and NDIS Practice Standards.
NDIS Health Checks
Leadership Courses
(Available on NGO+ and NGO Lite+ Only)
The NGO Training Centre’s Leadership courses have been carefully designed for Frontline Managers, Middle Managers, and Executive Leaders in the Australian Disability Sector. They will equip your leaders with the core leadership skills and strategies necessary to achieve leadership excellence and a high performing team / organisation.
These courses offer your leadership team practical tools, best practice frameworks, real and relevant examples, worksheets, and proven ways to create better outcomes for your organisation. Post successful implementation, you can expect a positive impact on your participants, staff and bottom line.
Navigate through the list below and to learn more about a particular course topic. Click on the heading to see the detailed course description.
Leadership Excellence Program
66. Goal Setting and Successful Implementation
67. Leadership Foundations – Part 1
68. Effective Time Management
69. Leadership Foundations – Part 2
70. Emotional Intelligence
71. Managing Difficult Conversations
72. Employee Engagement
73. Addressing Performance Problems
74. Managing Change
75. Coaching Skills – Part 1
76. Coaching Skills – Part 2
77. Creating Organisational Alignment
“For genuine leadership transformation, it’s crucial that all leaders are in sync, sharing common leadership objectives, frameworks, and expectations.”
Specialist Leadership
78. Introduction to Disability Support Management
79. Recruitment Excellence
80. Operational Excellence
81. Financial Excellence
82. Succession Planning and Knowledge Storing
Specialised Courses
(Available on NGO+ and NGO Lite+ Only)
These courses have been designed to build specialised skills which are required for higher risk supports or specialised supports. They will help you and your Disability Support Professionals deliver safe, high quality and person-centred supports. They will also help your organisation be compliant with the NDIS Practice Standards.
Navigate through the list below and to learn more about a particular course topic. Click on the heading to see the detailed course description.
Complex Care – Part 2
83. Urinary Catheter Management – Part 1
84. Urinary Catheter Management – Part 2
85. Complex Bowel Care
86. Ventilator Support – Part 1
87. Ventilator Support – Part 2
88. Tracheostomy Support
89. Subcutaneous Injections
90. Wound Care and Pressure Injury Management – Part 1
91. Wound Care and Pressure Injury Management – Part 2
Mental Health – Part 2
92. Stopping the Cycle of Shame
93. Suicide Prevention
94. Trauma Informed Care
Support Coordination
95. Support Coordination – Part 1
96. Support Coordination – Part 2
97. Support Coordination – Part 3
Working with Children and Young People
98. Working with Children and Young People (9-18 years)
99. Keeping Children and Young People Safe
100. Supporting Children and Young People to Communicate
Specialised Skills
101. Acquired Brain Injury (ABI)
102. Supporting LGBTQIASB+ People
103. Supporting People Living with Dementia
Learning Pathways
(Available on NGO Workforce Ready and NGO+)
We know that quality understanding leads to quality support, which leads to quality of life. We have subsequently grouped our courses into bundles. We like to call them pathways so Deep Understanding can take place. Pathways offer learners a selection of courses in a clear sequence and structure allowing them to master a particular topic.
Navigate through the list below to learn more about each specific topic covered in our pathways.
Learning Pathways (NGO Workforce Ready and NGO+)
1. NDIS Key Requirements
2. Disability Support Induction
3. Work Health and Safety
4. SIL and SDA Essentials
5. Quality Supports
6. Complex Care – Part 1
7. Mental Health and Positive Outcomes
Learning Pathways (NGO+ only)
8. Leadership Excellence Program
9. Specialist Leadership
10. Complex Care – Part 2
11. Mental Health – Part 2
Customised and Branded LMS
(Available on NGO Workforce Ready and NGO+)
At the NGO Training Centre, we take pride in tailoring our Learning Management System (LMS) to perfectly suit the needs and branding of our customers. This means going beyond mere functionality; we ensure that our customers’ LMS reflects their unique identity and brand. From featuring your logo to providing a private URL for seamless access, we guarantee a personalised experience.
Moreover, we integrate your brand colours throughout the platform, creating a cohesive and visually appealing environment. Our commitment extends to the certification process, where we craft customised certificates of completion for courses, further reinforcing your brand presence and professionalism. With our bespoke approach, we empower you to deliver training that not only educates but also aligns seamlessly with your brand image and values.
Printable Course Resources
In addition to our e-learns, we offer supplementary materials tailored to enhance the learning experience for our learners. These resources are thoughtfully curated to provide additional insights, practical examples, can be used to implement new knowledge, and reference materials that complement the course content. Whether it’s in-depth guides, legislation or worksheets, our resources serve as valuable tools to reinforce key concepts and facilitate deeper understanding. By providing these supplementary materials, we aim to empower our learners with the resources they need to succeed and excel in their educational journey.
Certificate for Course Completion
Upon successfully completing a course, learners receive a personalised Certificate of Completion, a testament to their dedication and newly acquired knowledge. What sets our certificates apart is their bespoke nature; each one is meticulously crafted to reflect the unique brand identity of our customers. By incorporating your brand colours and logo, we ensure that every certificate not only signifies academic accomplishment but also serves as a powerful branding tool. This customisation adds a touch of professionalism and authenticity to the certification process, reinforcing our commitment to providing a tailored learning experience that resonates with your vision and values.
Comprehensive Onboarding
From the moment you sign with us, you will be taken through a comprehensive onboarding journey that will set you up for success. We will guide you every step of the way, from the initial briefing meeting, to the detailed demonstration of your Learning Management System (LMS), and finally, to the much-awaited Go-live date when your platform is set to launch.
Our commitment to excellence extends to providing unwavering support throughout this journey, ensuring that you are not only equipped with the tools you need for success but also empowered to utilise them effectively. With our thorough onboarding approach, we strive to establish strong foundations for lasting partnerships and mutual growth.
In-depth Reporting
Get an instant view of what is going on across your entire platform with our comprehensive reporting function. See which learners have enrolled in which courses, and learn who’s started a course and how far they’ve progressed. Get a clear snapshot of your training like the number of users, courses, groups, course completion, and test pass rates.
Schedule your reports to the frequency of your liking and keep your team and other stakeholders in the loop by easily sharing reports, even with those who aren’t using the LMS.
Keep your learners motivated with access to micro-stats and a printable user infographic. They’ll always be able to see the number of courses they’re enrolled in and time spent on training and courses completed.
Ongoing Support
No matter the size of your organisation, your learning journey is important to us. We are incredibly invested in your growth and in empowering teams to learn, grow and develop. To aid this, we have both online and telephone support available to all of our customers
Moreover, our NGO Workforce Ready and NGO+ customers are provided with a dedicated Customer Care Manager who will work with you to ensure your journey is smooth and supported. Once live, your Customer Care manager will regularly check-in, provide you with ongoing support and keep you up to date with new courses, features, NDIS and NGO Training Centre updates. Your success is our priority and our team are here to support your journey in a way that best suits you.
Get A Quote
FAQ
With NGO Workforce Ready and NGO+, a dedicated account manager will step you through each step of the onboarding journey, build your customised platform and host a “how to” with you to learn how to use your LMS. Your account manager will also upload your employees, groups and courses into your platform ready for you to go live and begin training immediately. Your account manager will be available to you beyond the launch of your platform to provide additional support, refresher training and ad-hoc support as needed. You will also have access to our support team for all technical enquiries.
Our LMS is designed with ease of use in mind. It is very intuitive and simple to use. With NGO Lite, your employees will have access to the courses in just a few clicks. With NGO Workforce Ready and NGO+, you will have access to a dedicated account manager who will provide you with an in-depth demonstration, administrator and learner user guides and ongoing support as needed.
