NGO Pro Aged Care
Essential Standards-compliant courses. Custom LMS. Easy reporting.
We’re here to help
Join the community of over 50,000 learners and 1,000 organisations building real skills and enhancing care.
Strengthened Standards-compliant courses
Custom LMS, easy reporting, mobile app
Exceptional features you won’t find anywhere else
Includes our essential aged care training courses PLUS our Xpress courses.
1 year subscription with no hidden or setup fees – simple and easy-to-understand pricing.
Customised LMS with advanced ongoing support mobile app for course completion and reporting.
Course completion certificates – every learner, every course – customised with your organisation’s logo and colour theme.
Dedicated Customer Care Manager located in Australia to assist your training.
Our friendly and supportive team will import your staff members for you when you get started, to make it easy and quick to get going.
Add your own courses and customise our courses, including uploaded content and instructor-led training.
Advanced user management tools, including our Groups feature, plus you can reassign seats from employees who have left, to cater for staff turnover.
Hear from Amy at Home Assist SA – one of South Australia’s leading disability support and aged care providers – as she shares why they chose NGO Training Centre’s online training, and how it’s elevated both their quality of care and audit compliance.
Contact our friendly team
Let us help you find the ideal training solution for your organisation.
Courses included
Aged Care Course List
Our fully-online Aged Care professional courses cover all essential topics that workers in the Aged Care Sector need to know to carry out their responsibilities effectively, and provide quality care.
You can complete these courses in any order. The below are recommended learning journeys to help you get started, and target specific learning gaps.
Navigate through the list below to learn more about a particular course topic. Click on the course title to see the detailed course description.
We are a proud Ageing Australia Associate
Essential courses
(included in all Aged Care Training Packages)
Aged Care Foundations
1. The Strengthened Aged Care Quality Standards – Part 1
2. The Strengthened Aged Care Quality Standards – Part 2
3. Preventing and Responding to Elder Abuse
4. Understanding Choice, Independence and Quality of Life
5. Incident Management and Reporting – SIRS
6. The Mealtime and Dining Experience
7. Falls Prevention and Management
8. Dysphagia, IDDSI & Management of Choking
Aged Care Support Induction
9. Person-Centred Care
10. Self-Care for the Aged Care Worker
11. Receiving Feedback with a Growth Mindset
12. Professional Boundaries
13. Effective Progress Notes
14. Communication
15. Teamwork
16. Problem Solving
17. Supporting People Living with Dementia
Work Health and Safety
18. Keeping Safe at Work – Part 1
19. Keeping Safe at Work – Part 2
20. Manual Handling – Part 1
21. Manual Handling – Part 2
22. Workplace Fire Safety and Prevention
23. Workplace Bullying and Harassment
24. Infection Prevention Control and Outbreaks – Part 1**
25. Infection Prevention Control and Outbreaks – Part 2**
26. Emergency and Disaster Management
27. Fire Safety in Homes & Care Facilities
Mental Health and Positive Outcomes
28. Introduction to Mental Health
29. Schizophrenia – Part 1
30. Schizophrenia – Part 2
31. Bipolar Disorder
32. Personality Disorder
33. Behaviour Support – Part 1
34. Behaviour Support – Part 2
35. Behaviour Support – Part 3
36. Stopping the Cycle of Shame
37. Suicide Prevention**
38. Trauma Informed Care
Personal Care
39. Personal Care – Part 1
40. Personal Care – Part 2
41. Safe Food Handling – Part 1
42. Safe Food Handling – Part 2
43. Nutrition as We Age
44. Wound Care and Pressure Injury Management – Part 1**
45. Wound Care and Pressure Injury Management – Part 2**
46. Continence Care**
Medication Assistance and Administration
47. Assisting Individuals with Medication – Part 1
48. Assisting Individuals with Medication – Part 2
49. Antimicrobial Stewardship
50. Administering Eye Medication
51. Administering PRN Medication
52. Administering Suppository and Enema Medication
53. Administering Buccal and Sublingual Medication
54. Assisting an Individual with Using an Inhaler
55. Applying Transdermal Patch Medication
56. Administering Topical Medication
57. Administering Oral Medication – Tablets and Liquids
58. Administering Ear Medication
Supporting Diversity
59. Supporting LGBTI+ Individuals**
60. Sexuality and Relationships**
61. Cultural Awareness and CALD Support – Part 1**
62. Cultural Awareness and CALD Support – Part 2**
63. Supporting First Nations Elders
Course Release Dates:
Note: Courses and dates may be subject to change.
**Course Available by May 2026
NGO Xpress Courses
Our NGO Xpress courses are designed for aged care providers whose staff have already completed full training and simply need a refresher, or who bring existing knowledge from prior learning and need to ensure it remains current and compliant.
These courses provide a fast, effective way to validate knowledge without unnecessary repetition. With NGO Xpress:
- Organisations gain peace of mind knowing staff meet training and compliance requirements in a fraction of the time
- Audit readiness is maintained, with a full course certificate issued on completion
- Valuable staff time and resources are saved, with courses taking just 5 to 10 minutes to complete
It will mean less time retraining and more time delivering quality support where it matters most.
Full course list coming soon! Get in touch to find out more.
Why choose this package
The Ideal Training Solution for Medium and Large Aged Care Organisations
If you’re a large or growing aged care provider, you know how hard it can be to find high-quality training that fits your budget
and caters to your team’s size and diverse requirements.NGO Pro Aged Care is designed specifically for organisations that need the essential training topics covered, plus added support and customisable features — giving you the tools to stay compliant, build staff confidence, and improve client outcomes without overcomplicating your operations or blowing your budget.
What’s Included:
✓
Our essential online aged care courses, compliant with the new Strengthened Aged Care Quality Standards – Cover all the must-know areas for aged care staff — from compliance and communication to person-centred care and workplace safety. Why they’re the best: You get real-world training aligned with sector standards and written by leading experts, without paying for content your team doesn’t need.✓
NGO Xpress courses – included at no extra cost. Why it matters: designed for providers whose staff have already completed full training and simply need a refresher, or who bring existing knowledge from prior learning and need to ensure it remains current and compliant.✓A
customisable, branded, easy-to-use Learning Management System (LMS) – Your own private learning platform that’s not only intuitive and built for non-technical users, but also fully-customised to suit your organisation’s branding and design. Why it’s exceptional: Unlike generic systems, our LMS is tailored for aged care organisations who need easy access, simple but comprehensive reporting, and easy user course allocations – no IT team required. Plus, with the custom branding and design, your LMS will represent your organisation and bring your training platform under your own design style.✓
Desktop and Mobile App access – For easy training on the go, on any device. Why it matters: Train anywhere, anytime, on any device – which makes staff training and upskilling with NGO Training Centre the most user-friendly and accessible solution available.✓
Printable course resources – Downloadable learning materials for offline study or team discussions. Why it matters: Perfect for staff who prefer printed handouts or need to study away from the computer.✓
Certificates of completion – Awarded for each course completed, to provide trainers with quick and easy awareness of study progress, and learners with tangible evidence of their training. Like your LMS, the certificates will also be custom-branded with your organisation’s logo and colour themes.✓
Real-time reporting tools – Track individual and team progress, course completions, and compliance — all at a glance. Why it matters: Helps you meet auditing and reporting requirements quickly and confidently.✓
Admin dashboard for fast, easy user enrolment. Add learners, assign courses, and manage users in minutes. Why it’s different: Designed for busy managers – no need for extra admin staff or training coordinators.✓
Reassign user seats – reassign seats from old users to new users. Why it’s useful: When your organisation has staff turnover, you don’t need to pay for extra seats – simply reassign the old user’s seat to your new user and save on cost.✓
Expert support from our Australian team – Local help when you need it, from people who understand your sector, including your organisation’s own Dedicated Customer Care Manager to support your aged care training setup and journey. Why it matters: Get fast, friendly support without waiting days for overseas responses.✓
Supports Hybrid & Multi-Site Teams – Whether your staff are remote, onsite, or a mix of both, everyone accesses the same high-quality training experience. Why it’s different: Many systems struggle with remote staff — our platform is optimised for flexible delivery.
