Disability Support
Training
Aged Care
Training
Combined Sector
Training
NDIS Registration
Courses
High-quality, affordable training designed by sector experts to build real skills and brighter futures.
Compliant with the NDIS Practice Standards and strengthened Aged Care Quality Standards, our training is expertly designed to be audit-ready, efficient, user-friendly and cost-effective.
Exceptional Course Quality
Created by Sector Experts
Leading LMS
Audit Reporting
Mobile App
Refresher Courses
Fast Onboarding
Ongoing Support
Why auditors and customers recommend NGO Training Centre
“Friendly, high-quality, impactful and targeted learning solutions.”
– Vertaview Group, NDIS & Aged Care Provider
“Takes the guesswork out of training and compliance. Audit-ready, all in the one spot.”
– Home Assist SA, NDIS & Aged Care Provider
“It’s a no-brainer if you’re thinking about an LMS to meet compliance. It’s incredible, we love it.”
– Anchored Care, NDIS & Aged Care Provider
“Training built by genuine subject matter experts, mapped directly to legislation and Standards. ”
– Marguerite Hoiby, NDIS & Aged Care Auditor
“The toolbox that’s required, competency-based skills for providers aligned with the Standards.”
– Stephanie Watts, Aged Care Auditor
“I highly recommend it. We found this great value for money and great value to staff and leadership.”
– TIPACL, NDIS Provider
Read the transcript
Friendly, high-quality, impactful and targeted learning solutions. I’d recommend NGO to anyone in the sector. It just takes a lot of the guesswork out of training and compliance and it’s all audit ready all in the one spot. It’s a no-brainer if you’re thinking about an LMS that will support you to grow your workforce to meet compliance requirements. It’s it’s incredible. We love it. NGO Training Centre is highly effective from a compliance perspective because their training is built by genuine subject matter experts. They’re mapped directly to legislation and standards and they are updated as the sector shifts. Fundamentally, the NGO provides the toolbox that’s required. It’s competency-based skills for providers aligned with the standards. I just think it’s a great convenient way to do it. Um, the fact that you can do it on a on a mobile phone is just super cool. We’ve done it ourselves to go, “Oh, no, it’s actually informative. This is actually helpful.” And it helps me help my participants, so it’s going to help everyone else. It’s easy to use. It’s like hand in glove backed by a responsive team that listens and truly understands the sector and understands our needs also. Getting set up was easy. The platform’s simple to navigate and the courses are actually relevant and up to-date and not just your generic tick the box kind of stuff. Also, if I ever had a question, someone got back to me very quickly. What more could you ask for?
Meet Our Subject Matter Experts
Auditors, assessors, providers, nurses, doctors, psychologists, and so much more – our expert team has extensive experience across the Disability Support and Aged Care sectors, and has designed our courses to deliver real-life skills and cover compliance requirements.
Our customers are like-minded organisations that value learning and knowledge for their employees.
They come from all corners of Australia, serving the Disability and Aged Care sectors nationally.
5-Star Google Reviews
Rated 5 out of 5 stars across 26 Google Reviews
Active Users Training
We have hundreds of new Disability Support Workers and Aged Care workers enrolling in our NDIS and Aged Care courses every week!
Provider Organisations
Over 1,200 disability support and aged care providers trust our audit-friendly, compliance-focused and expert-created training.
Engagement Score
Learners and providers alike love our training and our course engagement rates and positive reviews are some of the best in both sectors.
Completion Rate
Individual career starters, upskilling professionals and provider staff members alike all complete our short 10-60 minute courses at a remarkable rate.
NGO Training Centre is an Australian online training provider for NDIS disability support and aged care workers and organisations.
Based in Varsity Lakes, Queensland, we offer 100+ disability courses and 80+ aged care courses aligned to the NDIS Practice Standards, the NDIS Code of Conduct and the Strengthened Aged Care Quality Standards.
More than 1,200 provider organisations and 55,000 active users train with us.
At a Glance:
- What we do: Online NDIS, disability support and aged care training, delivered through our own learning management system and mobile app.
- Who it’s for: Support workers, team leaders, managers, and NDIS and aged care providers.
- Course length: Most courses take 10–60 minutes.
- Price: Individual courses from $29 (most $29–$59). Organisation packages from $1,040 a year, or from $104 per person per year for smaller teams.
- Certificates: A certificate of completion for every course.
- Reporting: Audit reporting and a training matrix for providers.
- Standards covered: NDIS Practice Standards, NDIS Code of Conduct, Strengthened Aged Care Quality Standards.
- Location: Unit 2, Level 2, 21 Lake Street, Varsity Lakes QLD 4227. Phone 1300 990 995.
Latest News
The New SIL Standards Are Here. Is Your Team Ready?
How the NGO Training Centre is helping providers meet Module 5A, and why our suite of courses matters more than ever. From 1 July 2026, the disability sector entered a new era. Mandatory registration for Supported Independent Living (SIL) and NDIS digital platform providers has now commenced, and with it comes a formal set of expectations about how supports are delivered…
Your Staff Training Shouldn’t Take So Much of Your Time!
Ask any disability support provider what they’d do with an extra five hours a week, and the answer is rarely “more admin.” Between rosters, compliance, audits and standards, training can quietly become one of the biggest drains on your time. Done well, it becomes one of the biggest time savers. Here are three ways to gain extra hours every week……
Making the Invisible Visible: Carers Week Shines a Light on Australia’s Unpaid Carers
Making the Invisible Visible: Carers Week Shines a Light on Australia’s Unpaid Carers. More than 3 million Australians who quietly care for a family member or friend are being recognised this week as National Carers Week gets underway across the country….
World Mental Health Day: The Power of Peer Support
On 10 October 2026, World Mental Health Day highlights the theme ‘Lived Experiences Heard: Real Voices, Real Change’. The day aims to educate the public, reduce stigma, and advocate for better mental health care worldwide. This year, the focus is on amplifying the voices of people with lived experience of mental health challenges, so they can help shape the policies,…
Frequently Asked Questions (FAQs)
Individual courses start from $29, with most between $29 and $59. Pathway bundles save up to 20 percent. For organisations, packages start from $1,040 a year, and smaller teams can train from as little as $104 per person per year. See our disability team training packages and aged care training options for current pricing.
Most courses take 10 to 60 minutes. Medication administration skills courses are about 10 minutes, and foundation courses such as NDIS Foundations take about 45 minutes.
Yes. Courses work on desktop, tablet and mobile, and our learning app saves your progress so you can return later.
Yes. A certificate of completion is issued for every course you finish.
Disability training prepares workers to support people with disability and to meet the NDIS Practice Standards. Aged care training prepares workers to support older Australians and to meet the Strengthened Aged Care Quality Standards. Many workers and providers complete both. Combined-sector packages are available.
It depends on the role and the provider. Registered NDIS providers must make sure workers are trained and competent for the supports they deliver, and NDIS Commission worker modules are required for some workers. Check the current requirements on the NDIS Commission website and speak to your employer.
Designed for NDIS staff and Aged Care staff with existing knowledge, our Xpress courses validate skills in just 5-10 minutes with no unnecessary repetition! Included in all our training packages for provider organisations.
NGO Xpress courses use adaptive learning technology. Each course starts with a short quiz at the beginning of each objective to assess the learner’s existing knowledge. The system then automatically skips familiar content and focuses only on the areas that need refreshing.
This means:
– Learners who retain strong knowledge complete the course much faster.
– Those needing a refresher receive targeted training to meet the NDIS and Strengthened Aged Care Standards.
– Upon successful completion, learners receive an extension of their existing certification.
These courses are automatically available in our Disability Support, Aged Care and Combined Sector training packages in addition to our standard, full-length courses.
Disability training provides support workers, team leaders, managers and disability service providers with the knowledge and skills needed to deliver safe, person-centred support to people with disability. Disability training can cover topics such as Positive Behaviour Support, Person-Centred Active Support, communication, medication management, duty of care, restrictive practices and NDIS compliance.
Disability training helps support workers provide high-quality care, improve participant outcomes, reduce risks, and meet the requirements of the NDIS Practice Standards. Ongoing disability training also helps organisations maintain a skilled, confident and compliant workforce.
The most important disability support worker training topics typically include Person-Centred Active Support, Positive Behaviour Support, Communication Skills, Duty of Care, Trauma-Informed Care, Abuse and Neglect, Infection Prevention and Control, and NDIS Code of Conduct training. The exact training requirements may vary depending on a worker’s role and responsibilities.
Yes. Online disability training allows support workers and disability service providers to complete training at their own pace while maintaining compliance and professional development requirements. Our online courses provide flexible access to learning materials, assessments and certificates of completion.
NDIS training refers to training that helps workers and providers understand and meet the requirements of the National Disability Insurance Scheme (NDIS). Common NDIS training topics include participant rights, person-centred supports, behaviour support, incident management, restrictive practices and NDIS compliance obligations.
Disability support worker training helps staff build confidence, improve communication skills, manage complex support situations, understand participant rights, reduce workplace risks and deliver better outcomes for people with disability.
Disability support workers should participate in ongoing training and professional development throughout their careers. Many organisations require annual refresher training in key compliance areas, while additional training may be required when legislation, standards or workplace procedures change.
Disability training courses may cover Positive Behaviour Support, Person-Centred Active Support, Trauma-Informed Care, Communication, Duty of Care, Restrictive Practices, Medication Management, Mental Health, Cultural Safety, Abuse and Neglect, and NDIS Practice Standards.
Disability training is suitable for disability support workers, support coordinators, team leaders, managers, allied health professionals, community support workers and disability service providers seeking to improve skills, maintain compliance and enhance participant outcomes.
Disability training helps organisations demonstrate that workers understand their responsibilities under the NDIS Practice Standards and NDIS Code of Conduct. Training supports compliance by improving knowledge of participant rights, risk management, behaviour support and quality service delivery.
The right disability training course depends on your role, experience level and professional development goals. Support workers may focus on frontline skills, while managers and team leaders may require additional training in leadership, compliance and service quality. You are welcome to contact our team for advice or guidance.
The best online training for NDIS support workers is training that matches their role, covers the NDIS Practice Standards and Code of Conduct, and gives the provider evidence of completion.
NGO Training Centre offers 100+ online disability and NDIS courses, including NDIS Foundations, Person-Centred Active Support, Positive Behaviour Support, Duty of Care, Medication Assistance, Infection Prevention and Control, and Trauma-Informed Care.
Most courses take 10 to 60 minutes, work on mobile, and issue a certificate of completion. Individual courses start from $29. For organisations, our packages include audit reporting and a training matrix.
At an NDIS audit, providers need to show that workers have the skills and knowledge for the supports they deliver, and that this is recorded and kept up to date. Auditors typically look for induction and ongoing training records, completion of required NDIS Commission worker modules, and evidence that training matches each worker’s role.
Requirements vary by provider registration group and by role, so confirm what applies to you on the NDIS Commission website. NGO Training Centre’s reporting and training matrix show who has completed what and when, which makes it easier to produce this evidence. Our customers include providers who have passed NDIS audits using our platform.
The Strengthened Aged Care Quality Standards expect aged care providers to make sure their workforce is skilled, trained and competent to deliver safe, person-centred care.
The specific training a worker needs depends on their role, the care they deliver and the provider’s own requirements. Common topics include dignity and respect, elder abuse and safeguarding, dementia care, infection prevention and control, manual handling, medication safety and incident management.
NGO Training Centre offers 80+ aged care courses aligned to the Strengthened Standards.
For official requirements, see the Aged Care Quality and Safety Commission.
To prove staff training for an NDIS audit, keep a current record of every worker’s completed courses, completion dates and certificates, and be able to show how training matches each worker’s role.
A learning management system (LMS) makes this much easier than spreadsheets.
NGO Training Centre’s LMS tracks completions automatically, issues a certificate for every finished course, and produces audit-ready reports, including a training matrix showing your whole team’s status at a glance. It also flags who is due for refresher training, so you aren’t chasing staff before an audit.
Our Xpress refresher courses let experienced staff renew their knowledge in 5 to 10 minutes.
Yes. NGO Training Centre offers training to help Supported Independent Living (SIL) providers and their workers meet the new SIL requirements that took effect from 1 July 2026, including Module 5A.
Our disability library covers topics SIL teams rely on, such as Person-Centred Active Support, Positive Behaviour Support, complex care, medication assistance, Work Health and Safety and Quality Supports.
Providers can assign courses by role and track completions through the LMS. Read our guide: The New SIL Standards Are Here. Is Your Team Ready?
No. NGO Training Centre is not a Registered Training Organisation, and our courses do not lead to a nationally recognised qualification.
Our courses are online workforce training designed to build practical skills and help providers meet NDIS Practice Standards and Strengthened Aged Care Quality Standards requirements.
Each course issues a certificate of completion. If you need a Certificate III or IV in Individual Support or another nationally recognised qualification, you’ll need to study with an RTO.
Many of our customers use NGO Training Centre alongside qualifications to keep staff training current.
How to choose an online NDIS training provider: 7 questions to ask:
1. Is the content mapped to the NDIS Practice Standards and Code of Conduct? Ask to see the mapping.
2. Can you produce audit evidence? Look for completion records, a training matrix and exportable reports.
3. Does it work on mobile and offline? Support workers often complete training between shifts.
4. How long are the courses? Short modules and refreshers suit shift workers better than hour-long ones.
5. Is training kept current? Check how often courses are reviewed when standards change, such as the new SIL standards from 1 July 2026.
6. Does it cover both sectors? Combined disability and aged care libraries avoid managing two suppliers.
7. What support is available? Check whether you deal with the same named person each time.
Solve Your NDIS and Aged Care Training & Compliance Challenges
Running a disability support or aged care organisation means balancing quality care with increasingly complex compliance requirements. Between onboarding new staff, maintaining mandatory training, preparing for audits and keeping up with changing regulations, it’s easy for workforce training to become a time-consuming administrative burden.
At NGO Training Centre, we’ve built our online training platform specifically to solve these everyday challenges for NDIS providers, disability support organisations and aged care providers across Australia. Our goal is simple: make compliance easier while helping your team deliver exceptional, person-centred care.
Common Training Challenges Faced by Care Providers
“We’re constantly chasing staff to complete mandatory training.”
Keeping every employee up to date with mandatory training can quickly become overwhelming, particularly when you have casual staff, shift workers or multiple locations.
NGO Training Centre helps by providing:
- Short NGO Xpress refresher courses that allow experienced staff to renew knowledge in just 5–10 minutes using adaptive learning technology.
- Self-paced online learning accessible anywhere, anytime
- Mobile-friendly training for staff working in the community
- Engaging interactive courses that encourage higher completion rates
“We’re worried about passing our next audit.”
Whether you’re preparing for an NDIS audit or meeting the new Strengthened Aged Care Quality Standards, demonstrating a well-trained workforce is critical.
Our courses are developed by experienced disability and aged care subject matter experts and are aligned with:
- NDIS Practice Standards
- NDIS Code of Conduct
- Strengthened Aged Care Quality Standards
- Current Australian industry best practice
This helps providers build confidence that staff training supports ongoing compliance and audit readiness.
“Training isn’t engaging enough.”
Many compliance courses simply present long documents or videos that staff quickly forget.
NGO Training Centre uses:
- Real-world scenarios
- Interactive learning
- Professional videos
- Animations
- Knowledge checks
- Practical workplace examples
The result is training designed to improve knowledge retention while building practical workplace skills—not simply ticking a compliance box.
“Keeping up with changing legislation is exhausting.”
The disability and aged care sectors continue to evolve, with regular changes to legislation, standards and compliance expectations.
Rather than continually updating your own internal training materials, NGO Training Centre regularly reviews and updates course content so organisations have access to current learning aligned with today’s compliance requirements.
“We need one provider that covers everything.”
Instead of purchasing courses from multiple providers, organisations can access comprehensive libraries covering:
- 100+ disability and NDIS training courses
- 80+ aged care training courses
Popular topics include:
- Person-Centred Care
- Positive Behaviour Support
- Manual Handling
- Medication Management
- Infection Prevention and Control
- Dementia Care
- Trauma-Informed Care
- Duty of Care
- Communication Skills
- Elder Abuse
- Workplace Safety
- Mental Health
- Safeguarding
This allows providers to standardise workforce development through a single training platform.
Get in touch with us
Send an enquiry to our friendly and supportive team, and we’ll assist you as quickly as possible:



















