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Combined Sector
Training

NDIS Registration
Courses

High-quality, affordable training designed by sector experts to build real skills and brighter futures.

Compliant with the NDIS Practice Standards and strengthened Aged Care Quality Standards, our training is expertly designed to be audit-ready, efficient, user-friendly and cost-effective.

Exceptional Course Quality

Created by Sector Experts

Leading LMS

Audit Reporting

Mobile App

Refresher Courses

Fast Onboarding

Ongoing Support

Course Examples

Meet Our Subject Matter Experts

Auditors, assessors, providers, nurses, doctors, psychologists, and so much more – our expert team has extensive experience across the Disability Support and Aged Care sectors, and has designed our courses to deliver real-life skills and cover compliance requirements.

NGO Training Centre Subject Matter Experts in Disability and Aged Care Training Australia
Our customers are like-minded organisations that value learning and knowledge for their employees.
They come from all corners of Australia, serving the Disability and Aged Care sectors nationally.

Auditor Testimonials

Marguerite Hoiby – NDIS and Aged Care Auditor

In this video, disability and aged care auditor, Marguerite Hoiby breaks down the importance of training in delivering high-quality care and remaining audit-safe and Standards-compliant – and how the NGO Training Centre provides such training.

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Stephanie Watts – Aged Care Auditor

In this video, aged care consultant, auditor, and registered nurse Stephanie Watts breaks down the new Strengthened Aged Care Quality Standards and what providers need to know about modern audits, compliance, and workforce training.

Stephanie also explains how NGO Training Centre provide ‘the toolbox required’ for Aged Care providers to deliver exceptional training focused on compliance and high quality care.

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Customer Testimonials

Vertaview (Multicap), Queensland – 2,500+ Employees (Text)

Multicap Vertaview Group Logo - Disability Support Provider with NGO Training Centre

Watch Madison, Head of Capability and Development at Vertaview Group – one of Australia’s largest and most renowned disability support and aged care providers – explain why they chose NGO Training Centre for their staff training, and how it’s helping their organisation achieve better care outcomes.

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Also from Madison regarding the NGO Training Centre:

“We’ve had an excellent experience working with NGO. The quality of the e-learning modules are consistently high, offering engaging and relevant content that supports our learning objectives.”

“Their customer service is equally impressive, with Ben providing exceptional support, responsiveness, and flexibility whenever needed. His proactive approach and commitment to finding solutions have made NGO a valued and trusted partner. We highly recommend their services to any organisation seeking quality learning content backed by outstanding account management.”

“Having a geographically diverse workforce, the NGO Training Centre has excelled in meeting our training needs. Modules are informative and engaging, assisting us to develop our staff to provide the best level of care for our clients.

The reporting function is easy to use, allowing management to track their team’s progress. I would definitely recommend the NGO Training Centre for your online training needs.” – Madison, Head of Capability and Development

Steven Paull / BigDog Support Services – 200+ Employees (Video)

BigDog Support Services Disability Support Provider Logo - NGO Training Centre

Watch Steven Paull, disability sector expert and founder of BigDog Support Services, talk to us (live from his X-Wing service hangar) about the critical importance of staff training in disability support.

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“The fact you can do it on a mobile phone is just super cool…it’s got the flexibility to utilise the hardware they’ve got then and there. And they can go away and come back later on. That’s really important.”

“I think there’s a few training organisations that would like to have that in there…and the fact that there’s a lot of stuff behind it, and a lot of people behind it, and a lot of thought behind it.”

Home Assist SA – 50+ Employees (Video)

Hear from Amy at Home Assist SA – one of South Australia’s leading disability support and aged care providers – as she shares why they chose NGO Training Centre’s online training, and how it’s elevated both their quality of care and audit compliance.

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“When our staff started recommending NGO from their previous experiences, that made us sign up, and they continued to rave about it while we were implementing it.”

“As a provider, it saves us a lot of time in an industry that’s heavily focused on compliance…NGO is just a no-brainer solution for training and compliance, and it’s backed by a team of people who really care about you and making sure that you succeed as a provider.”

TIPACL, Queensland – 150+ Employees (Video)

TIPACL Queensland Disability Support Provider for NDIS - NGO Training Centre NDIS Courses

Watch Darren from TIPACL explain how quality training, consistent compliance, and exceptional person-centred support built one of Queensland’s leading NDIS providers with decades of experience.

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“The NGO Training Centre have made training your staff simple and easy. Jasminne and the team have been absolutely great at understanding our needs here at TIPACL, walking us through the platform, and have always been available for any questions we’ve had.

We would recommend the NGO Training Centre because we can now have our entire training on the one platform, which is simple to use and to navigate…

“I highly recommend it. As a community-based organisation and a not-for-profit, we found this great value for money and great value to staff and to our management team for the leadership side also…

It’s easy to use, backed by a responsive team that listens and truly understands the sector, and understands our needs also. Sincerely, thank you from TIPACL.”

Anchored Care, Queensland – 150+ Employees (Video)

Anchored Care NDIS Disability Support Provider - NGO Training Centre

Watch Desire, Managing Director of Anchored Care, explain how NGO Training Centre has helped enhance the quality of Anchored Care’s services and team training.

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“Participants need and demand quality care, and delivering that care comes from high-quality training. We use NGO to train our staff to deliver only excellence for all participants. NGO are leading the sector in training quality.

I’m a proud product of your hard work, so I want to thank you for what you do…it’s really critical in this time of compliance. You have taken a step forward in the sector.

I’m talking to any medium-sized, small-sized, big-sized NDIS service provider – it’s a no-brainer if you’re thinking about an LMS that will support you to grow your workforce and meet compliance… ” – Desire, Managing Director – Anchored Care

Aspire Hub, Queensland – 100+ Employees (Text)

Aspire Hub NDIS Provider Logo - NGO Training Centre Disability Support Training

1. Please briefly introduce yourself and your organisation

My name is Sindy Rennick, and I am the Chief People Officer – NDIS & Child Safety at Aspire Hub Pty Ltd and Aspire Hub CS Pty Ltd. We operate across the disability and child safety sectors, delivering person-centred services to NDIS participants and vulnerable children and young people. Our workforce consists of 304 employees across frontline and corporate roles. 

2. Before working with us, what specific challenge or challenges were you facing around training or compliance?

Prior to engaging with the NGO Training Centre, we were experiencing challenges in maintaining consistent, high-quality training across a diverse and growing workforce. Ensuring compliance with NDIS and child safety standards, while balancing operational demands, was time intensive. We also identified varying levels in staff confidence, particularly in relation to safeguarding, clinical practices, and regulatory requirements. 

3. What made you choose us over other training providers?

We selected the NGO Training Centre due to its sector-specific relevance, strong compliance focus, and a flexible delivery model. The ability to provide accessible, on-demand training that aligns particularly with our NDIS was a key differentiator, along with the quality of content and ease of implementation.

4. What has your experience been like working with us?

Our experience has been highly positive. The onboarding process was efficient, and the platform is intuitive for both employees and leadership. The training modules are well-structured and aligned with industry standards. Additionally, the responsiveness and support provided by your team is second to none and has enabled a smooth integration into our existing systems and processes. 

5. What impact has this had on your organisation or your team?

The platform has strengthened our organisational capability by improving compliance, consistency, and workforce readiness. We have seen increased staff confidence, particularly in high-risk areas such as safeguarding and clinical care. It has also reduced administrative burden and enhanced our ability to demonstrate audit readiness and continuous improvement.

 6. Was there a moment where you thought, ‘this is exactly what we needed’?

In all honesty, when I first commenced with Aspire Hub, the NGO Training Centre was not being utilised to its full potential, and there was minimal uptake of the available courses. Through working closely with Irina from the NGO Training Centre, I was able to explore the platform in greater depth, including the breadth and quality of the course content.

That was the moment I realised we had something truly valuable, an untapped resource with the potential to significantly strengthen our workforce capability and compliance.

7. Who would you recommend this to, and why?

I would recommend this platform to organisations operating, particular within the NDIS, and broader community services sectors. It is valuable for providers seeking a scalable, compliant, and high-quality training solution that supports both workforce development and risk management.

8. In one sentence, how would you describe us to another organisation?

A strategic training partner that delivers practical, compliant, and scalable learning solutions for complex care environments.

Care Provisions Australia – 60+ Employees (Text)

Care Provisions Australia - NGO Training Centre Review

“The NGO training modules have significantly contributed to enhancing our integrity, credibility, and quality.

I extend my sincere gratitude to your team for this exceptional product and for your collaborative efforts.

I can confidently state that it has proven to be one of the best business decisions we have made.”

Montessori Care, New South Wales – 50+ Employees (Text)

Montessori Care Logo - NGO Training Centre

“Before adding the new Aged Care courses, one of our main challenges was ensuring our training remained current, compliant, and practical across both disability and aged care frameworks, without overloading staff with generic or outdated content. We needed courses that were clearly aligned with regulatory expectations and could be easily implemented across a diverse workforce.

We chose NGO Training Centre’s courses because they are well-structured, audit-focused, and clearly designed for the sector, rather than being purely theoretical. The relevance of the content, ease of access through the LMS, and confidence that the training would stand up to compliance and quality audits were key factors in our decision over alternative options.

The new Aged Care courses provide more training and competency for our workers as most of our current pool are disability focused. This makes them more well-rounded and can help incentivise them to work more.

What we value most about the NGO Training Centre is the overall customer service and experience, combined with the high quality and breadth of course content available.

The support from the team has been excellent, in particular, Ben, has been outstanding. He communicates clearly, is always approachable, and is readily available to support us whenever needed, which makes a significant difference in managing training across a busy organisation.

We also value the quality of the course content and the wide range of courses available, which allows us to meet diverse training and compliance needs across both disability and aged care services with confidence.”

Voyager Care, Western Australia – 5 Employees (Video)

Watch Tamzin and Kaitlyn from Voyager Care explain the importance of their online training to their quality of care and organisational growth.

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What problem were you trying to solve with our training? We would go through the NDIS website and they would have the free training modules, but we didn’t know how to get bigger from there. How do we get more participants? How do we get more support workers? And we needed to get registered as a provider. So training was the next step, and a few people we spoke to said to go to NGO Training Centre.

What has impressed you about NGO Training Centre? Easy to get through, very descriptive price list, very easy to get started. We like the fact NGO have an app, because nobody has apps – and you can do it offline as well. And it’s very easy to use on the admin side as well – very self-explanatory and very user-friendly. And with any enquiries we have, we speak to the same person and they’re always helpful.

What makes our LMS different from other providers? The app is great, and the system saves your progress so you can come back to it later. The reporting is easy and very user-friendly.

What has exceeded your expectations? The customer service all round – always speaking to the same person who is always helpful, the chat on the website us useful for information quickly and easily, and getting started was simple with no pushy salesperson.

What features sold you on choosing our Courses? The training is easy to use even on our phones, and is actually informative – it’s actually helpful and it helps us help our participants, so it’s going to help everyone. We spoke to people who recommended NGO Training Centre, and the customer service all round is excellent.

What do you value the most about the NGO Training Centre? The customer support and helpful team, the course quality, the app and the LMS being easy to use, and the range of courses to cover a wide range of topics.

Valentine Joe – NDIS Service Provider Team Leader

Watch NDIS Service Provider Team Leader, Valentine Joe explain why the NGO Training Centre was the ideal training partner to upskill his team and ensure participants receive high quality care through exceptional training.

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“Well, there was a moment where one of my team flagged something with a client situation, and because of the training they’d just done, they handled it exactly right. I thought: ‘you know what? Yeah, this is why we do this.’ It wasn’t just compliance for the sake of it – it actually made a difference on the ground for the person who was supporting.”

“The courses are relevant and up to date, and not just your generic tick the box kind of stuff. Also, if I ever had a question, someone got back to me very quickly.”

“It’s practical, it’s easy to use, and the interface is simple to navigate. What more could you want?”

5-Star Google Reviews

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Adrian Lee
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As the WHS & Training Manager for a large disability organisation in the Great Southern region of Western Australia, we recently transitioned our training systems to NGO Training Centre. The process has been seamless from start to finish. The NGO team has been professional, responsive, and highly supportive throughout the transition. Feedback from our staff has been overwhelmingly positive, particularly regarding the quality of the training content and the platform’s ease of use. Having all training consolidated in one system is a significant improvement for us, and the reporting capabilities—especially the training matrix—will greatly streamline our compliance processes and make future NDIS audits far more efficient. Adrian WHS & Training Partner Community Living Association
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Christina H
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Irina @ NGO Training Centre is always such a delight to work with. nothing is ever any hassle, always prompt and polite. Can't fault her or the team. would recommend them to anyone. - From the DAWN Services Team
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Hosea Muyambo
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They are the best
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Care Provisions AU
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We have partnered with NGO training Centre and we highly recommend their platform for all training needs for health and NDIS sector. They are professional and have the expertise they promise and more. We have passed all audits thanks to their platform and services. Thank you again NGO Training Centre
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matheus de castro
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I first used NGO as an employee and really valued the format and content. Now, as a business owner, I still find their product excellent and good value for money. Their customer service has been consistently strong, and Matt, the Customer Relations Manager, has been especially supportive and reliable to deal with.
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Sindy Rennick
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We have explored many learning platforms, but none have matched the comprehensiveness of the NGO platform. The course content is of exceptional quality and specifically tailored to support workers, ensuring our staff gain the practical knowledge and skills needed to effectively support our NDIS Participants. The support-focused courses cover a wide range of essential areas, including NDIS key requirements, complex care (e.g. diabetes, epilepsy, seizure management), Work Health and Safety, Mental Health, Medication Assistance, Quality Supports, as well as SIL and SDA essentials. For management, the platform offers courses in Leadership Excellence and Specialist Leadership, addressing crucial areas such as time management, emotional intelligence, performance management, and having difficult conversations. The breadth and quality of the training not only met but exceeded the expectations of our NDIS auditor.
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Amponsah Philemon
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Best training in Australia
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Divya Lata
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NGO team did an excellent services and great effort. Whenever I seek help from NGO team and they provide instruction video. Very approachable and quick. Well done team!
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caroline foat
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Brett L
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These guys are the best we have tried. Good attentive action when we need it. And we can make our own courses suits us well as a disability service provider with all the policies and procedures we have.

Latest News

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How the NGO Training Centre is helping providers meet Module 5A, and why our suite of courses matters more than ever. From 1 July 2026, the disability sector entered a new era. Mandatory registration for Supported Independent Living (SIL) and NDIS digital platform providers has now commenced, and with it comes a formal set of expectations about how supports are delivered…

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We simply couldn’t be prouder of our own Amanda Robinson! Amanda has been named one of just two finalists for the Victorian Disability Awards 2026 Lifetime Achievement Award! We see Amanda’s passion and genuine care every day at the NGO Training Centre, but her impact reaches far beyond our organisation. Throughout her career, she has touched countless lives through her…

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Privacy Changes Are Coming For Disability Providers: Here’s What You Need To Know And Do

From 10 December 2026, the rules on automated decisions change. Privacy Act changes mean providers using automated tools to make significant decisions must say so in their privacy policy. A second wave of reforms, released as an exposure draft on 31 August 2026, would also widen what counts as personal information and tighten the rules on consent. Here’s what disability…

How much does online disability training cost?

Individual courses start from $29, with most between $29 and $59. Pathway bundles save up to 20 percent. For organisations, packages start from $1,040 a year, and smaller teams can train from as little as $104 per person per year. See our disability team training packages and aged care training options for current pricing.

How long does a disability training course or aged care course take?

Most courses take 10 to 60 minutes. Medication administration skills courses are about 10 minutes, and foundation courses such as NDIS Foundations take about 45 minutes.

Can I do disability training on my phone?

Yes. Courses work on desktop, tablet and mobile, and our learning app saves your progress so you can return later.

Do I get a certificate?

Yes. A certificate of completion is issued for every course you finish.

What is the difference between disability training and aged care training?

Disability training prepares workers to support people with disability and to meet the NDIS Practice Standards. Aged care training prepares workers to support older Australians and to meet the Strengthened Aged Care Quality Standards. Many workers and providers complete both. Combined-sector packages are available.

Is disability training compulsory for support workers?

It depends on the role and the provider. Registered NDIS providers must make sure workers are trained and competent for the supports they deliver, and NDIS Commission worker modules are required for some workers. Check the current requirements on the NDIS Commission website and speak to your employer.

What are your NGO Xpress courses?

Designed for NDIS staff and Aged Care staff with existing knowledge, our Xpress courses validate skills in just 5-10 minutes with no unnecessary repetition! Included in all our training packages for provider organisations.

NGO Xpress courses use adaptive learning technology. Each course starts with a short quiz at the beginning of each objective to assess the learner’s existing knowledge. The system then automatically skips familiar content and focuses only on the areas that need refreshing.

This means: 
– Learners who retain strong knowledge complete the course much faster. 
– Those needing a refresher receive targeted training to meet the NDIS and Strengthened Aged Care Standards.
– Upon successful completion, learners receive an extension of their existing certification.

These courses are automatically available in our Disability Support, Aged Care and Combined Sector training packages in addition to our standard, full-length courses.

What is disability training?

Disability training provides support workers, team leaders, managers and disability service providers with the knowledge and skills needed to deliver safe, person-centred support to people with disability. Disability training can cover topics such as Positive Behaviour Support, Person-Centred Active Support, communication, medication management, duty of care, restrictive practices and NDIS compliance.

Why is disability training important?

Disability training helps support workers provide high-quality care, improve participant outcomes, reduce risks, and meet the requirements of the NDIS Practice Standards. Ongoing disability training also helps organisations maintain a skilled, confident and compliant workforce.

What disability training should support workers complete?

The most important disability support worker training topics typically include Person-Centred Active Support, Positive Behaviour Support, Communication Skills, Duty of Care, Trauma-Informed Care, Abuse and Neglect, Infection Prevention and Control, and NDIS Code of Conduct training. The exact training requirements may vary depending on a worker’s role and responsibilities.

Can disability training be completed online?

Yes. Online disability training allows support workers and disability service providers to complete training at their own pace while maintaining compliance and professional development requirements. Our online courses provide flexible access to learning materials, assessments and certificates of completion.

What is NDIS training?

NDIS training refers to training that helps workers and providers understand and meet the requirements of the National Disability Insurance Scheme (NDIS). Common NDIS training topics include participant rights, person-centred supports, behaviour support, incident management, restrictive practices and NDIS compliance obligations.

What are the benefits of disability support worker training?

Disability support worker training helps staff build confidence, improve communication skills, manage complex support situations, understand participant rights, reduce workplace risks and deliver better outcomes for people with disability.

How often should disability support workers complete training?

Disability support workers should participate in ongoing training and professional development throughout their careers. Many organisations require annual refresher training in key compliance areas, while additional training may be required when legislation, standards or workplace procedures change.

What topics are covered in disability support training courses?

Disability training courses may cover Positive Behaviour Support, Person-Centred Active Support, Trauma-Informed Care, Communication, Duty of Care, Restrictive Practices, Medication Management, Mental Health, Cultural Safety, Abuse and Neglect, and NDIS Practice Standards.

Who should complete disability support training?

Disability training is suitable for disability support workers, support coordinators, team leaders, managers, allied health professionals, community support workers and disability service providers seeking to improve skills, maintain compliance and enhance participant outcomes.

How does disability support training help with NDIS compliance?

Disability training helps organisations demonstrate that workers understand their responsibilities under the NDIS Practice Standards and NDIS Code of Conduct. Training supports compliance by improving knowledge of participant rights, risk management, behaviour support and quality service delivery.

How do I choose the right disability training course?

The right disability training course depends on your role, experience level and professional development goals. Support workers may focus on frontline skills, while managers and team leaders may require additional training in leadership, compliance and service quality. You are welcome to contact our team for advice or guidance.

Running a disability support or aged care organisation means balancing quality care with increasingly complex compliance requirements. Between onboarding new staff, maintaining mandatory training, preparing for audits and keeping up with changing regulations, it’s easy for workforce training to become a time-consuming administrative burden.

At NGO Training Centre, we’ve built our online training platform specifically to solve these everyday challenges for NDIS providers, disability support organisations and aged care providers across Australia. Our goal is simple: make compliance easier while helping your team deliver exceptional, person-centred care.

Common Training Challenges Faced by Care Providers

“We’re constantly chasing staff to complete mandatory training.”

Keeping every employee up to date with mandatory training can quickly become overwhelming, particularly when you have casual staff, shift workers or multiple locations.

NGO Training Centre helps by providing:

  • Short NGO Xpress refresher courses that allow experienced staff to renew knowledge in just 5–10 minutes using adaptive learning technology.
  • Self-paced online learning accessible anywhere, anytime
  • Mobile-friendly training for staff working in the community
  • Engaging interactive courses that encourage higher completion rates
“We’re worried about passing our next audit.”

Whether you’re preparing for an NDIS audit or meeting the new Strengthened Aged Care Quality Standards, demonstrating a well-trained workforce is critical.

Our courses are developed by experienced disability and aged care subject matter experts and are aligned with:

  • NDIS Practice Standards
  • NDIS Code of Conduct
  • Strengthened Aged Care Quality Standards
  • Current Australian industry best practice

This helps providers build confidence that staff training supports ongoing compliance and audit readiness.

“Training isn’t engaging enough.”

Many compliance courses simply present long documents or videos that staff quickly forget.

NGO Training Centre uses:

  • Real-world scenarios
  • Interactive learning
  • Professional videos
  • Animations
  • Knowledge checks
  • Practical workplace examples

The result is training designed to improve knowledge retention while building practical workplace skills—not simply ticking a compliance box.

“Keeping up with changing legislation is exhausting.”

The disability and aged care sectors continue to evolve, with regular changes to legislation, standards and compliance expectations.

Rather than continually updating your own internal training materials, NGO Training Centre regularly reviews and updates course content so organisations have access to current learning aligned with today’s compliance requirements.

“We need one provider that covers everything.”

Instead of purchasing courses from multiple providers, organisations can access comprehensive libraries covering:

  • 100+ disability and NDIS training courses
  • 80+ aged care training courses

Popular topics include:

  • Person-Centred Care
  • Positive Behaviour Support
  • Manual Handling
  • Medication Management
  • Infection Prevention and Control
  • Dementia Care
  • Trauma-Informed Care
  • Duty of Care
  • Communication Skills
  • Elder Abuse
  • Workplace Safety
  • Mental Health
  • Safeguarding

This allows providers to standardise workforce development through a single training platform.

Send an enquiry to our friendly and supportive team, and we’ll assist you as quickly as possible:

    NGO Training Centre Online NDIS Training
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