Aged Care Training Packages
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3 Training Packages Available:
NGO Lite
ESSENTIAL COURSES ONLY
Recommended for organisations looking for a budget-friendly option, and our essential aged care courses.
From only $1,040
Learn more
- Minimum 10 users
- 1 year contract
- Essential Aged Care courses
- Specialised courses
- Leadership courses
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
NGO Pro
ESSENTIAL COURSES ONLY
Recommended for organisations looking for advanced LMS customisation and support alongside our essential aged care courses
Variable pricing
Learn more
- Minimum 40 users
- 1 year contract
- Essential Aged Care courses
- Specialised courses
- Leadership courses
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
NGO Pro Plus
FULL SUITE OF COURSES
Recommended for organisations looking for advanced LMS customisation and support, and our full suite of aged care courses.
Variable pricing
Learn more
- Minimum 40 users
- 1, 2 or 3 year contract
- Essential Aged Care courses
- Specialised courses
- Leadership courses
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
Already have your own LMS and just need courses?
We also offer the option to add our courses to your LMS!
Aged Care Course List
Our fully-online Aged Care professional courses cover all essential topics that workers in the Aged Care Sector need to know to carry out their responsibilities effectively, and provide quality care.
You can complete these courses in any order. The below are recommended learning journeys to help you get started, and target specific learning gaps.
Navigate through the list below to learn more about a particular course topic. Click on the course title to see the detailed course description.
We are a proud Ageing Australia Associate
Essential courses
(included in all Aged Care Training Packages)
Aged Care Foundations
1. The Strengthened Aged Care Quality Standards – Part 1
2. The Strengthened Aged Care Quality Standards – Part 2
3. Preventing and Responding to Elder Abuse
4. Understanding Choice, Independence and Quality of Life
5. Incident Management and Reporting – SIRS
6. The Mealtime and Dining Experience
7. Falls Prevention and Management
8. Dysphagia, IDDSI & Management of Choking
Aged Care Support Induction
9. Person-Centred Care
10. Self-Care for the Aged Care Worker
11. Receiving Feedback with a Growth Mindset
12. Professional Boundaries
13. Effective Progress Notes
14. Communication
15. Teamwork
16. Problem Solving
17. Supporting People Living with Dementia
Work Health and Safety
18. Keeping Safe at Work – Part 1
19. Keeping Safe at Work – Part 2
20. Manual Handling – Part 1
21. Manual Handling – Part 2
22. Workplace Fire Safety and Prevention
23. Workplace Bullying and Harassment
24. Infection Prevention Control and Outbreaks – Part 1**
25. Infection Prevention Control and Outbreaks – Part 2**
26. Emergency and Disaster Management
27. Fire Safety in Homes & Care Facilities
Mental Health and Positive Outcomes
28. Introduction to Mental Health
29. Schizophrenia – Part 1
30. Schizophrenia – Part 2
31. Bipolar Disorder
32. Personality Disorder**
33. Behaviour Support – Part 1
34. Behaviour Support – Part 2
35. Behaviour Support – Part 3
36. Stopping the Cycle of Shame
37. Suicide Prevention**
38. Trauma Informed Care
Personal Care
39. Personal Care – Part 1
40. Personal Care – Part 2
41. Safe Food Handling – Part 1**
42. Safe Food Handling – Part 2**
43. Nutrition as We Age
44. Wound Care and Pressure Injury Management – Part 1**
45. Wound Care and Pressure Injury Management – Part 2**
Medication Assistance and Administration
46. Assisting Individuals with Medication – Part 1
47. Assisting Individuals with Medication – Part 2
48. Antimicrobial Stewardship
49. Administering Eye Medication
50. Administering PRN Medication
51. Administering Suppository and Enema Medication
52. Administering Buccal and Sublingual Medication
53. Assisting an Individual with Using an Inhaler
54. Applying Transdermal Patch Medication
55. Administering Topical Medication
56. Administering Oral Medication – Tablets and Liquids
57. Administering Ear Medication
Supporting Diversity
58. Supporting LGBTI+ Individuals**
59. Sexuality and Relationships**
60. Cultural Awareness and CALD Support – Part 1**
61. Cultural Awareness and CALD Support – Part 2**
62. Supporting First Nations Elders**
Course Release Dates:
Note: Courses and dates may be subject to change.
**Course Available by May 2026
Specialised & Leadership courses
(only included in ‘Plus’ Aged Care Training Packages)
Complex Care
63. Diabetes – Part 1**
64. Diabetes – Part 2**
65. Diabetes – Part 3**
66. Epilepsy**
67. Seizure Management – Part 1**
68. Seizure Management – Part 2**
69. PEG Feeding**
70. Urinary Catheter Management – Part 1**
71. Urinary Catheter Management – Part 2**
72. Complex Bowel Care**
73. Stoma Care*
74. Ventilator Support – Part 1**
75. Ventilator Support – Part 2**
76. Tracheostomy Support**
77. Subcutaneous Injections**
Specialised Skills
78. Acquired Brain Injury (ABI)**
79. Voluntary Assisted Dying**
80. Palliative Care*
81. Advance Care Planning**
Leadership Excellence Program
82. Goal Setting and Successful Implementation**
83. Leadership Foundations – Part 1**
84. Effective Time Management**
85. Leadership Foundations – Part 2**
86. Emotional Intelligence**
87. Managing Difficult Conversations**
88. Employee Engagement**
89. Addressing Performance Problems**
90. Managing Change**
91. Coaching Skills – Part 1**
92. Coaching Skills – Part 2**
93. Creating Organisational Alignment**
Specialist Leadership Courses
94. Introduction to Aged Care Management**
95. Recruitment Excellence**
96. Operational Excellence**
97. Financial Excellence**
98. Knowledge Management and Succession Planning**
Course Release Dates:
Note: Courses and dates may be subject to change.
*Course Available by March 2026
**Course Available by May 2026
Request a Demo or more information
Contact our friendly and knowledgeable team, who will help you find the best Training Package to suit your needs.
How we’re different
90+ courses, comprehensive range of topics by SME
World-leading LMS with easy reporting, user management and admin
Strengthened Aged Care Quality Standards-compliant courses
Our customers are like-minded organisations that value learning and knowledge for their employees.
They come from all corners of Australia, serving the Disability and Aged Care sectors nationally.
5-Star Reviews
Testimonials
Anchored Care, Queensland – 150+ Employees
Watch Desire, Managing Director of Anchored Care, explain how NGO Training Centre has helped enhance the quality of Anchored Care’s services and team training.
“Participants need and demand quality care, and delivering that care comes from high-quality training. We use NGO to train our staff to deliver only excellence for all participants. NGO are leading the sector in training quality.
I’m a proud product of your hard work, so I want to thank you for what you do…it’s really critical in this time of compliance. You have taken a step forward in the sector.
I’m talking to any medium-sized, small-sized, big-sized NDIS service provider – it’s a no-brainer if you’re thinking about an LMS that will support you to grow your workforce and meet compliance… ” – Desire, Managing Director – Anchored Care
The Bridge, Victoria – 250+ Employees
“We were using a system that was restrictive and time consuming as recording the completion of training required a number of spreadsheets.
The NGO Training Centre allows The Bridge to assign courses to various groups within the organisation, develop our own courses, assign external courses, download completion rates of various users and courses from the one spot.
Implementing the system was also completed with ease as Jasminne guided us through the process, trialled the system before launching it and always made herself available to answer any of our questions.
Most courses take only 30 minutes to complete, are aligned to the NDIS practice standards and feedback from users so far have been very positive.
I look forward to The Bridge’s continued association with Jasminne and the team at the NGO Training Centre.”
Multicap, Queensland – 500+ Employees
“Having a geographically diverse workforce, the NGO Training Centre has excelled in meeting our training needs. Modules are informative and engaging, assisting us to develop our staff to provide the best level of care for our clients.
The reporting function is easy to use, allowing management to track their team’s progress. I would definitely recommend the NGO Training Centre for your online training needs.”
TIPACL, Queensland – 150+ Employees
“The NGO Training Centre have made training your staff simple and easy. Jasminne and the team have been absolutely great at understanding our needs here at TIPACL, walking us through the platform, and have always been available for any questions we’ve had.
We would recommend the NGO Training Centre because we can now have our entire training on the one platform, which is simple to use and to navigate.”
Care Provisions Australia – 60+ Employees
“The NGO training modules have significantly contributed to enhancing our integrity, credibility, and quality.
I extend my sincere gratitude to your team for this exceptional product and for your collaborative efforts.
I can confidently state that it has proven to be one of the best business decisions we have made.”
Montessori Care, New South Wales – 50+ Employees
“Before adding the new Aged Care courses, one of our main challenges was ensuring our training remained current, compliant, and practical across both disability and aged care frameworks, without overloading staff with generic or outdated content. We needed courses that were clearly aligned with regulatory expectations and could be easily implemented across a diverse workforce.
We chose NGO Training Centre’s courses because they are well-structured, audit-focused, and clearly designed for the sector, rather than being purely theoretical. The relevance of the content, ease of access through the LMS, and confidence that the training would stand up to compliance and quality audits were key factors in our decision over alternative options.
The new Aged Care courses provide more training and competency for our workers as most of our current pool are disability focused. This makes them more well-rounded and can help incentivise them to work more.
What we value most about the NGO Training Centre is the overall customer service and experience, combined with the high quality and breadth of course content available.
The support from the team has been excellent, in particular, Ben, has been outstanding. He communicates clearly, is always approachable, and is readily available to support us whenever needed, which makes a significant difference in managing training across a busy organisation.
We also value the quality of the course content and the wide range of courses available, which allows us to meet diverse training and compliance needs across both disability and aged care services with confidence.”
Voyager Care, Western Australia – 5 Employees
Watch Tamzin and Kaitlyn from Voyager Care explain the importance of their online training to their quality of care and organisational growth.
What problem were you trying to solve with our training? We would go through the NDIS website and they would have the free training modules, but we didn’t know how to get bigger from there. How do we get more participants? How do we get more support workers? And we needed to get registered as a provider. So training was the next step, and a few people we spoke to said to go to NGO Training Centre.
What has impressed you about NGO Training Centre? Easy to get through, very descriptive price list, very easy to get started. We like the fact NGO have an app, because nobody has apps – and you can do it offline as well. And it’s very easy to use on the admin side as well – very self-explanatory and very user-friendly. And with any enquiries we have, we speak to the same person and they’re always helpful.
What makes our LMS different from other providers? The app is great, and the system saves your progress so you can come back to it later. The reporting is easy and very user-friendly.
What has exceeded your expectations? The customer service all round – always speaking to the same person who is always helpful, the chat on the website us useful for information quickly and easily, and getting started was simple with no pushy salesperson.
What features sold you on choosing our Courses? The training is easy to use even on our phones, and is actually informative – it’s actually helpful and it helps us help our participants, so it’s going to help everyone. We spoke to people who recommended NGO Training Centre, and the customer service all round is excellent.
What do you value the most about the NGO Training Centre? The customer support and helpful team, the course quality, the app and the LMS being easy to use, and the range of courses to cover a wide range of topics.
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Discover our tailored Aged Care training packages, each crafted to cater to your unique requirements.
If you’re looking for simple and reliable aged care training with LMS access, our NGO Lite and Lite Plus packages are the ideal starting point. These options are perfect for aged care providers who need easy access to essential online training for their workforce.
For organisations seeking a more powerful aged care Learning Management System, our NGO Pro package delivers a comprehensive solution through an advanced Administrative Dashboard. Features include full course customisation, the ability to upload your own aged care training content, in-depth real-time reporting, and the flexibility to build personalised learning pathways. This package allows aged care providers to design tailored training experiences while maintaining cost-effective workforce development.
Our most advanced option, NGO Pro Plus, includes everything offered in NGO Pro, plus access to additional aged care-specific training topics. These include leadership training for aged care professionals, as well as specialised courses covering complex care, mental health, medication management, and other critical areas relevant to the Australian aged care sector.
No matter the size of your organisation or your training requirements, we offer a flexible and scalable aged care training solution to support compliance, professional development, and quality care outcomes.
Aged Care Staff Training
We are proud to be trusted by over 1,000 organisations throughout Australia:
Our online aged care training resources provide an innovative, affordable, and all-in-one solution designed to support Australian aged care organisations in building a skilled, confident, and compliant workforce.
Tailored and customisable aged care training platform: Our Learning Management System and courses are purpose-built for aged care providers, offering a highly user-friendly and engaging online training experience for staff at all levels.
Standards-compliant aged care courses: All aged care training courses are aligned with the Strengthened Aged Care Quality Standards, helping organisations meet compliance requirements and prepare confidently for audits and accreditation.
Courses developed by aged care industry experts: Our training is created by experienced aged care professionals, supported by a dedicated Course Governance Team and Subject Matter Experts with deep knowledge of the Australian aged care sector.
Train and upskill your aged care workforce online: Fast, flexible, and easy to access, our online aged care training enables organisations to upskill staff efficiently, improve quality of care, and maintain ongoing compliance.
Flexible aged care training packages: Choose from a range of cost-effective packages or customised solutions to suit organisations of any size — from individual providers to large aged care organisations with 10,000+ users.
Unmatched local support for aged care training: Our Australian-based support team, with our head office on the Gold Coast and staff located nationwide, is committed to helping your organisation achieve the best possible outcomes from your aged care training.
We deliver a fully customised aged care training platform that aligns with your brand and empowers your workforce to upskill through competency-based aged care training courses.
With an expanding catalogue of online aged care courses and an intuitive learning delivery system, our platform provides everything you need to support staff development, improve care quality, and encourage career progression within the aged care sector.
All courses are aligned with the Strengthened Aged Care Quality Standards and are regularly reviewed and updated by aged care industry experts to ensure ongoing compliance with current regulatory requirements and best practice expectations.
Customised & Branded LMS
(Available on NGO Pro and Pro Plus)
At the NGO Training Centre, we take pride in tailoring our Learning Management System (LMS) to perfectly suit the needs, identity and branding of our customers. Featuring your logo, brand colours andproviding a private URL for seamless access, we build your LMS to provide a personalised experience.
Our commitment extends to the certification process, where we craft customised certificates of completion for courses, further reinforcing your brand presence and professionalism. With our bespoke approach, we empower you to deliver training that not only educates but also aligns seamlessly with your brand image and values.
Your custom LMS will also provide valuable tools to enhance your training. You can create or upload your own courses, customise existing courses to best suit your needs, upload extra resources like policies, videos and documents, conduct instructor-led training sessions, streamline your training with Groups, and access advanced user management tools.
Plus, for even more added user flexibility, our LMS has its own mobile app, allowing trainers and learners access to courses and reports anywhere, anytime!
Contact our team today to find out more or request a demo.
Printable Course Resources
In addition to our 90+ aged care online courses, we offer supplementary materials tailored to enhance the learning experience for our learners. These resources are thoughtfully curated to provide additional insights, practical examples, can be used to implement new knowledge, and reference materials that complement the course content.
Whether it’s in-depth guides, legislation, or worksheets, our resources serve as valuable tools to reinforce key concepts and facilitate deeper understanding. By providing these supplementary materials, we aim to empower our learners with the resources they need to succeed and excel in their educational journey.
Certificate for Course Completion
Upon successfully completing a course, learners receive a personalised Certificate of Completion, a testament to their dedication and newly acquired knowledge. What sets our certificates apart is their bespoke nature; each one is meticulously crafted to reflect the unique brand identity of our customers.
By incorporating your brand colours and logo, we ensure that every certificate not only signifies academic accomplishment but also serves as a powerful branding tool. This customisation adds a touch of professionalism and authenticity to the certification process, reinforcing our commitment to providing a tailored learning experience that resonates with your vision and values.
Comprehensive Onboarding
From the moment you sign with us, you will be taken through a comprehensive onboarding journey that will set you up for success. We will guide you every step of the way, from the initial briefing meeting to the detailed demonstration of your Learning Management System (LMS), and finally, to the much-awaited ‘go-live’ date when your platform is set to launch.
Our commitment to excellence extends to providing unwavering support throughout this journey, ensuring that you are not only equipped with the tools you need for success but also empowered to utilise them effectively. With our thorough onboarding approach, we strive to establish strong foundations for lasting partnerships and mutual growth.
In-Depth Reporting
Get an instant view of what is going on across your entire platform with our comprehensive reporting function. See which learners have enrolled in which courses, and learn who’s started a course and how far they’ve progressed. See a clear snapshot of your training like the number of users, courses, groups, course completion, and test pass rates.
Schedule your reports to the frequency of your liking and keep your team and other stakeholders in the loop by easily sharing reports, even with those who aren’t using the LMS.
Keep your learners motivated with access to micro-stats and a printable user infographic. They’ll always be able to see the number of courses they’re enrolled in and time spent on training and courses completed.
Get in touch with our friendly team
Frequently Asked Questions (FAQs)
With NGO Pro and NGO Pro Plus, a dedicated Account Manager will step you through each step of the onboarding journey, build your customised platform and host a “how to” with you to learn how to use your LMS.
Your Account Manager will also upload your employees, groups and courses into your platform ready for you to go live and begin training immediately. Your Account Manager will be available to you beyond the launch of your platform to provide additional support, refresher training and ad-hoc support as needed. You will also have access to our support team for all technical enquiries.
Our LMS is designed with ease of use in mind. It is very intuitive and simple to use. With NGO Lite and NGO Lite Plus, your employees will have access to the courses in just a few clicks. With NGO Pro and NGO Pro Plus, you will have access to a dedicated account manager who will provide you with an in-depth demonstration, administrator and learner user guides, plus ongoing support as needed.
Our LMS has a very comprehensive reporting tool to allow you to monitor employee engagement and completion. You have access to individual reporting, course reporting, and more. Most notable is the built-in training matrix, which allows you to view your employees and their course completions in a matrix format, to help identify learning and engagement gaps.
Our 90+ online aged care training resources provide an innovative, affordable, and all-in-one solution designed to support Australian aged care organisations in building a skilled, confident, and compliant workforce.
The cost of our various aged care training packages largely depends on how many staff members you have that will require access to the training – smaller teams can train for as little as only $1040 per year, and larger teams tend to spend between $5,000 and $10,000 per year for our full suite of courses and a customisable LMS – these options are much more affordable than other training providers, or trying to train your staff in house!
