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Auditor testimonial
In this video, disability and aged care auditor, Marguerite Hoiby breaks down the importance of training in delivering high-quality care and remaining audit-safe and Standards-compliant.
Having conducted over 430 audits and reviewed approximately 800 audit reports, she highlights the challenges and solutions experienced during compliance assessments.
Marguerite has contributed her expertise to many of our Disability and Aged Care courses – watch our full interview with Marguerite!
Customer testimonial

Watch Madison, Head of Capability and Development at Vertaview Group – one of Australia’s largest and most renowned disability support and aged care providers – explain why they chose NGO Training Centre for their staff training, and how it’s helping their organisation achieve better care outcomes.

NGO Xpress Courses: Smart refresher training for busy NDIS and Aged Care providers.
Save time. Save money. And stay compliant.
Don’t spend hours retraining experienced staff on topics they already know.
Our unique NGO Xpress Courses help providers refresh existing knowledge in just 5–10 minutes, reducing training time and workforce disruption while keeping training documented, Standards-focused, and audit-friendly.
And they’re included in our Team Training Packages at no extra cost!
Combined Disability & Aged Care Team Training Options
OPTION 1:
We provide the courses and LMS for you.
Listed below are our training packages that include our courses and your own Learning Management System.
All four packages include the same core: NDIS and Aged Care Standards compliant courses, an LMS, dedicated mobile app, completion certificates and real-time progress reporting.
Packages differ by the number of courses included, level of LMS customisation and ability to add your own content.
Tap the icons for details about each item, or book a demo to find out more from our friendly team. Plus, if you already have your own LMS and just need our courses on your platform, our team can do this for you!
NGO Lite
ESSENTIAL DISABILITY & AGED CARE COURSES + LMS
Recommended for organisations looking for a budget-friendly option and all our essential courses, without the need for extra courses or a custom LMS.
From only $1,559
Learn more
- Any amount of users
- 1 year contract
- Essential courses (combined)
- NGO Xpress courses
- Specialised courses (combined)
- Leadership courses (combined)
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Reassign seats
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
NGO Lite Plus
FULL SUITE OF DISABILITY & AGED CARE COURSES + LMS
Recommended for organisations looking for a budget-friendly option with our full suite of courses, but without the need for a customised LMS.
From only $2,236
Learn more
- Any amount of users
- 1 year contract
- Essential courses (combined)
- NGO Xpress courses
- Specialised courses (combined)
- Leadership courses (combined)
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Reassign seats
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
NGO Pro
ESSENTIAL DISABILITY & AGED CARE COURSES + CUSTOM LMS
Recommended for organisations looking for all our essential courses, plus advanced LMS customisation, onboarding, and dedicated support.
Variable pricing
Learn more
- Minimum 40 users
- 1 year contract
- Essential courses (combined)
- NGO Xpress courses
- Specialised courses (combined)
- Leadership courses (combined)
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Reassign seats
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
NGO Pro Plus
FULL SUITE OF DISABILITY & AGED CARE COURSES + CUSTOM LMS
Recommended for organisations looking for advanced LMS customisation, onboarding, dedicated support, and our full suite of courses.
Variable pricing
Learn more
- Minimum 40 users
- 1, 2 or 3 year contract
- Essential courses (combined)
- NGO Xpress courses
- Specialised courses (combined)
- Leadership courses (combined)
- Course resources
- Course certificates
- In-depth reporting
- Ongoing support
- Mobile app access
- No hidden or startup costs
- Reassign seats
- Custom-branded LMS
- Custom-designed certificates
- Dedicated Customer Care Manager
- Dedicated Onboarding Manager
- Initial staff data import
- Add your own courses
- Customise courses
- Upload content
- Instructor-led training
- Groups feature
- Advanced user management tools
OPTION 2:
Use NGO Training Centre courses with your own LMS.
Already have an LMS and just need training courses? We’ve got you covered.
Gain access to some or all of our 180+ disability support and aged care training courses without needing to switch LMS – we can send you the courses to add to your own LMS. Easy!
Book a quick meeting to find out more from our friendly team.
Frequently Asked Questions (FAQs)
With NGO Pro and NGO Pro Plus, a dedicated Account Manager will step you through each step of the onboarding journey, build your customised platform and host a “how to” with you to learn how to use your LMS.
Your Account Manager will also upload your employees, groups and courses into your platform ready for you to go live and begin training immediately. Your Account Manager will be available to you beyond the launch of your platform to provide additional support, refresher training and ad-hoc support as needed. You will also have access to our support team for all technical enquiries.
Our LMS is designed with ease of use in mind. It is very intuitive and simple to use. With NGO Lite and NGO Lite Plus, your employees will have access to the courses in just a few clicks. With NGO Pro and NGO Pro Plus, you will have access to a dedicated account manager who will provide you with an in-depth demonstration, administrator and learner user guides, plus ongoing support as needed.
Our LMS has a very comprehensive reporting tool to allow you to monitor employee engagement and completion. You have access to individual reporting, course reporting, and more. Most notable is the built-in training matrix, which allows you to view your employees and their course completions in a matrix format, to help identify learning and engagement gaps.
Our 100+ online disability support training resources provide an innovative, affordable, and all-in-one solution designed to support Australian disability organisations in building a skilled, confident, and NDIS Standards compliant workforce.
Our 80+ online aged care training resources offer an innovative, affordable, all-in-one solution to help Australian aged care organisations develop a skilled, confident, and compliant workforce – fully aligned with the new Strengthened Aged Care Quality Standards.
The cost of our various disability training packages largely depends on how many staff members you have that will require access to the training – smaller teams can train for as little as only $1040 per year, and larger teams tend to spend between $5,000 and $10,000 per year for our full suite of courses and a customisable LMS – these options are much more affordable than other training providers, or trying to train your staff in house!
Contact our friendly team
Let us help you find the ideal training solution for your organisation.
Disability Support (NDIS) Training Course List

Our fully-online, NDIS Standards compliant Disability Support Professional courses cover all essential topics that Support Workers and Coordinators in the Disability Sector need to know to effectively carry out their responsibilities and provide quality care.
You can complete these courses in any order. The below are recommended learning journeys to help you get started, and target specific learning gaps.
Navigate through the list below to learn more about a particular course topic. Click on the course title to see the detailed course description.
Essential ‘Workforce Ready’ NDIS Disability Courses
The following courses 1 to 64 are included in all our disability training packages.
Note: Courses with the NGO Xpress logo
offer fast, 5–10-minute adaptive versions for staff who already have the knowledge. Whether they’ve completed full training before or bring prior experience, Xpress courses deliver a smart refresher that keeps their skills current and fully compliant without wasting time on what they already know. These courses can be assigned to your staff via the LMS. Find out more about our Xpress courses.
NDIS Key Requirements
1. NDIS Foundations
2. Abuse and Neglect ![]()
3. Duty Of Care, Informed Choice & Dignity of Risk
4. Complaints and Reportable Incidents ![]()
5. Mealtime and Dysphagia Management ![]()
6. Emergency and Disaster Management ![]()
Disability Support Induction
7. Introduction To Disability Support – Part 1
8. Introduction To Disability Support – Part 2
9. Person Centred Active Support
10.Professional Boundaries
11. Effective Progress Notes
12. Communication
13. Teamwork
14. Sexuality and Relationships
Work Health and Safety
15. Keeping Safe at Work – Part 1 ![]()
16. Keeping Safe at Work – Part 2 ![]()
17. Manual Handling – Part 1 ![]()
18. Manual Handling – Part 2 ![]()
19. Waste Management ![]()
20. Workplace Fire Safety and Prevention ![]()
21. Workplace Bullying and Harassment ![]()
22. Covid-19 and Disability Services
23. PPE for Disability Support Professionals ![]()
24. Hand Hygiene ![]()
25. Infection Control ![]()
Quality Supports
26. Positive Behaviour Support – Part 1 ![]()
27. Positive Behaviour Support – Part 2 ![]()
28. Positive Behaviour Support – Part 3 ![]()
29. Cultural Awareness
30. Receiving Feedback with a Growth Mindset
31. Problem Solving
32. Self-Care For Disability Support Professionals
SIL and SDA Essentials
33. Personal Care – Part 1
34. Personal Care – Part 2
35. Fire Safety and Prevention in the Home
36. Safe Food Handling – Part 1
37. Safe Food Handling – Part 2
38. Autism
39. Nutrition and Healthy Eating
40. Supported Decision-Making
41. Trauma Informed Care ![]()
Complex Care – Part 1
(includes some High Intensity Supports)
42. Diabetes – Part 1
43. Diabetes – Part 2
44. Diabetes – Part 3
45. Epilepsy
46. Seizure Management – Part 1
47. Seizure Management – Part 2
48. PEG Feeding ![]()
Mental Health and Positive Outcomes
49. Introduction to Mental Illness
50. Schizophrenia – Part 1
51. Schizophrenia – Part 2
52. Bipolar Disorder
53. Personality Disorder
Medication Assistance and Management
54. Assisting Participants with Medication – Part 1 ![]()
55. Assisting Participants with Medication – Part 2 ![]()
56. Administering Eye Medication
57. Administering PRN Medication
58. Administering Suppository and Enema Medication
59. Administering Buccal and Sublingual Medication
60. Assisting a Participant with Using an Inhaler
61. Applying Transdermal Patch Medication
62. Administering Topical Medication
63. Administering Oral Medication – Tablets and Liquids
64. Administering Ear Medication
NDIS Health Checks
Our NDIS Health Checks are designed to test employees and managers’ understanding of the Quality and Safeguard Framework, the Code of Conduct, and NDIS Practice Standards.
NDIS Health Checks

NGO Xpress Courses
Our NGO Xpress courses are designed for NDIS and aged care providers whose staff have already completed full training and simply need a refresher, or who bring existing knowledge from prior learning and need to ensure it remains current and compliant.
These courses provide a fast, effective way to validate knowledge without unnecessary repetition – meaning less time retraining and more time delivering quality support where it matters most.
- Organisations gain peace of mind knowing staff meet training and compliance requirements in a fraction of the time
- Audit readiness is maintained, with a full course certificate issued on completion
- Valuable staff time and resources are saved, with courses taking just 5 to 10 minutes to complete
Leadership NDIS Courses
(The following courses are included in our NGO Pro Plus and NGO Lite Plus training packages)
The NGO Training Centre’s Leadership courses have been carefully designed for Frontline Managers, Middle Managers, and Executive Leaders in the Australian Disability Sector. They will equip your leaders with the core leadership skills and strategies necessary to achieve leadership excellence and a high performing team / organisation.
These courses offer your leadership team practical tools, best practice frameworks, real and relevant examples, worksheets, and proven ways to create better outcomes for your organisation. Post successful implementation, you can expect a positive impact on your participants, staff and bottom line.
Navigate through the list below to learn more about a particular course topic. Click on the heading to see the detailed course description.
Leadership Excellence Program
67. Goal Setting and Successful Implementation
68. Leadership Foundations – Part 1
69. Effective Time Management
70. Leadership Foundations – Part 2
71. Emotional Intelligence
72. Managing Difficult Conversations
73. Employee Engagement
74. Addressing Performance Problems
75. Managing Change
76. Coaching Skills – Part 1
77. Coaching Skills – Part 2
78. Creating Organisational Alignment

“For genuine leadership transformation, it’s crucial that all leaders are in sync, sharing common leadership objectives, frameworks, and expectations.”
Specialist Leadership
79. Introduction to Disability Support Management
80. Recruitment Excellence
81. Operational Excellence
82. Financial Excellence
83. Knowledge Management and Succession Planning
Specialised NDIS Courses
(The following courses are included in our NGO Pro Plus and NGO Lite Plus training packages)
These courses have been designed to build specialised skills which are required for higher risk supports or specialised supports. They will help you and your Disability Support Professionals deliver safe, high quality and person-centred supports. They will also help your organisation be compliant with the NDIS Practice Standards.
Navigate through the list below and to learn more about a particular course topic. Click on the heading to see the detailed course description.
Note: Courses with the NGO Xpress logo
offer fast, 5–10-minute adaptive versions for staff who already have the knowledge. Whether they’ve completed full training before or bring prior experience, Xpress courses deliver a smart refresher that keeps their skills current and fully compliant without wasting time on what they already know. These courses can be assigned to your staff via the LMS.
Complex Care – Part 2
84. Urinary Catheter Management – Part 1 ![]()
85. Urinary Catheter Management – Part 2 ![]()
86. Complex Bowel Care ![]()
87. Stoma Care
88. Ventilator Support – Part 1 ![]()
89. Ventilator Support – Part 2
90. Tracheostomy Support ![]()
91. Subcutaneous Injections ![]()
92. Wound Care and Pressure Injury Management – Part 1 ![]()
93. Wound Care and Pressure Injury Management – Part 2 ![]()
Mental Health – Part 2

Support Coordination
96. Support Coordination – Part 1
97. Support Coordination – Part 2
98. Support Coordination – Part 3
Working with Children and Young People
99. Working with Children and Young People (9-18 years) ![]()
100. Supporting Children and Young People to Communicate ![]()
101. Keeping Children and Young People Safe ![]()
Specialised Skills
102. Supporting LGBTQIASB+ People
103. Acquired Brain Injury (ABI)
104. Supporting People Living with Dementia
105. Advance Care Planning – Part 1
106. Advance Care Planning – Part 2
107. Palliative Care*
* Currently under development
Aged Care Course List
Our fully-online Aged Care professional courses cover all essential topics that workers in the Aged Care Sector need to know to carry out their responsibilities effectively, and provide quality care.
You can complete these courses in any order. The below are recommended learning journeys to help you get started, and target specific learning gaps.
Navigate through the list below to learn more about a particular course topic. Click on the course title to see the detailed course description.

Essential Courses
(included in all Aged Care Training Packages)
Note: Courses with the NGO Xpress logo
offer fast, 5–10-minute adaptive versions for staff who already have the knowledge. Whether they’ve completed full training before or bring prior experience, Xpress courses deliver a smart refresher that keeps their skills current and fully compliant without wasting time on what they already know. These courses can be assigned to your staff via the LMS. Find out more about our Xpress courses.
Aged Care Foundations
1. The Strengthened Aged Care Quality Standards – Part 1
2. The Strengthened Aged Care Quality Standards – Part 2
3. Preventing and Responding to Elder Abuse ![]()
4. Understanding Choice, Independence and Quality of Life
5. Incident Management and Reporting – SIRS
6. The Mealtime and Dining Experience
7. Falls Prevention and Management
8. Dysphagia, IDDSI & Management of Choking ![]()
Aged Care Support Induction
9. Person-Centred Care
10. Self-Care for the Aged Care Worker
11. Receiving Feedback with a Growth Mindset
12. Professional Boundaries
13. Effective Progress Notes
14. Communication
15. Teamwork
16. Problem Solving
17. Supporting People Living with Dementia
Work Health and Safety
18. Keeping Safe at Work – Part 1
19. Keeping Safe at Work – Part 2
20. Manual Handling – Part 1 ![]()
21. Manual Handling – Part 2 ![]()
22. Workplace Fire Safety and Prevention ![]()
23. Workplace Bullying and Harassment
24. Infection Prevention Control and Outbreaks – Part 1
25. Infection Prevention Control and Outbreaks – Part 2
26. Emergency and Disaster Management
27. Fire Safety in Homes & Care Facilities
Mental Health and Positive Outcomes
28. Introduction to Mental Health
29. Schizophrenia – Part 1
30. Schizophrenia – Part 2
31. Bipolar Disorder
32. Personality Disorder
33. Behaviour Support – Part 1 ![]()
34. Behaviour Support – Part 2 ![]()
35. Behaviour Support – Part 3 ![]()
36. Stopping the Cycle of Shame
37. Suicide Prevention
38. Trauma Informed Care ![]()
Personal Care
39. Personal Care – Part 1
40. Personal Care – Part 2
41. Safe Food Handling – Part 1
42. Safe Food Handling – Part 2
43. Nutrition as We Age
44. Wound Care and Pressure Injury Management – Part 1
45. Wound Care and Pressure Injury Management – Part 2
46. Continence Care
Medication Assistance and Administration
47. Assisting Individuals with Medication – Part 1
48. Assisting Individuals with Medication – Part 2
49. Antimicrobial Stewardship
50. Administering Eye Medication
51. Administering PRN Medication
52. Administering Suppository and Enema Medication
53. Administering Buccal and Sublingual Medication
54. Assisting an Individual with Using an Inhaler
55. Applying Transdermal Patch Medication
56. Administering Topical Medication
57. Administering Oral Medication – Tablets and Liquids
58. Administering Ear Medication
Supporting Diversity
59. Supporting LGBTIQASB+ Individuals
60. Sexuality and Relationships
61. Cultural Awareness and CALD Support – Part 1
62. Cultural Awareness and CALD Support – Part 2
63. Supporting First Nations Elders
Specialised Courses
(only included in ‘Plus’ Aged Care Training Packages)
Complex Care
64. Diabetes – Part 1
65. Diabetes – Part 2
66. Diabetes – Part 3
67. Epilepsy
68. Seizure Management
69. PEG Feeding
70. Urinary Catheter Management – Part 1
71. Urinary Catheter Management – Part 2
72. Complex Bowel Care
73. Stoma Care
74. Ventilator Support – Part 1**
75. Ventilator Support – Part 2**
76. Tracheostomy Support
77. Subcutaneous Injections
Specialised Skills
78. Acquired Brain Injury (ABI)
79. Voluntary Assisted Dying**
80. Palliative Care
81. Advance Care Planning – Part 1
82. Advance Care Planning – Part 2
83. Supported Decision-Making
Course Release Dates:
Note: Courses and dates may be subject to change.
**Course Available October 2026
Our customers are like-minded organisations that value learning and knowledge for their employees.
They come from all corners of Australia, serving the Disability and Aged Care sectors nationally.
55,000+ Active Users Training
1,200+ Provider Organisations
93% Engagement Score
90% Completion Rate


Customised & Branded LMS
(Available on NGO Pro and Pro Plus)
At the NGO Training Centre, we take pride in tailoring our Learning Management System (LMS) to perfectly suit the needs, identity and branding of our customers. Featuring your logo, brand colours andproviding a private URL for seamless access, we build your LMS to provide a personalised experience.
Our commitment extends to the certification process, where we craft customised certificates of completion for courses, further reinforcing your brand presence and professionalism. With our bespoke approach, we empower you to deliver training that not only educates but also aligns seamlessly with your brand image and values.
Your custom LMS will also provide valuable tools to enhance your training. You can create or upload your own courses, customise existing courses to best suit your needs, upload extra resources like policies, videos and documents, conduct instructor-led training sessions, streamline your training with Groups, and access advanced user management tools.
Plus, for even more added user flexibility, our LMS has its own mobile app, allowing trainers and learners access to courses and reports anywhere, anytime!
Contact our team today to find out more or request a demo.
Printable Course Resources
In addition to our 100+ online disability support courses, we offer supplementary materials tailored to enhance the learning experience for our learners. These resources are thoughtfully curated to provide additional insights, practical examples, can be used to implement new knowledge, and reference materials that complement the course content.
Whether it’s in-depth guides, legislation, or worksheets, our resources serve as valuable tools to reinforce key concepts and facilitate deeper understanding. By providing these supplementary materials, we aim to empower our learners with the resources they need to succeed and excel in their educational journey.


Certificate for Course Completion
Upon successfully completing a course, learners receive a personalised Certificate of Completion, a testament to their dedication and newly acquired knowledge. What sets our certificates apart is their bespoke nature; each one is meticulously crafted to reflect the unique brand identity of our customers.
By incorporating your brand colours and logo, we ensure that every certificate not only signifies academic accomplishment but also serves as a powerful branding tool. This customisation adds a touch of professionalism and authenticity to the certification process, reinforcing our commitment to providing a tailored learning experience that resonates with your vision and values.
Comprehensive Onboarding
From the moment you sign with us, you will be taken through a comprehensive onboarding journey that will set you up for success. We will guide you every step of the way, from the initial briefing meeting to the detailed demonstration of your Learning Management System (LMS), and finally, to the much-awaited ‘go-live’ date when your platform is set to launch.
Our commitment to excellence extends to providing unwavering support throughout this journey, ensuring that you are not only equipped with the tools you need for success but also empowered to utilise them effectively. With our thorough onboarding approach, we strive to establish strong foundations for lasting partnerships and mutual growth.


In-Depth Reporting
Get an instant view of what is going on across your entire platform with our comprehensive reporting function. See which learners have enrolled in which courses, and learn who’s started a course and how far they’ve progressed. See a clear snapshot of your training like the number of users, courses, groups, course completion, and test pass rates.
Schedule your reports to the frequency of your liking and keep your team and other stakeholders in the loop by easily sharing reports, even with those who aren’t using the LMS.
Keep your learners motivated with access to micro-stats and a printable user infographic. They’ll always be able to see the number of courses they’re enrolled in and time spent on training and courses completed.




















