NGO Pro Plus Disability
Full library of NDIS-compliant courses. Customised LMS. Easy reporting.
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Join the community of over 50,000 learners and 1,000 organisations building real skills and enhancing care.
NDIS-compliant courses
Custom LMS, easy reporting, mobile app
Exceptional features you won’t find anywhere else
Includes our full library of 100+ disability courses (PLUS our range of NGO Xpress courses), covering essential skills, specialised topics and leadership.
1, 2 or 3 year subscription with no hidden or setup fees – simple and easy-to-understand pricing.
Customised LMS with advanced ongoing support mobile app for course completion and reporting.
Course completion certificates – every learner, every course – customised with your organisation’s logo and colour theme.
Dedicated Customer Care Manager located in Australia to assist your training.
Our friendly and supportive team will import your staff members for you when you get started, to make it easy and quick to get going.
Add your own courses and customise our courses, including uploaded content and instructor-led training.
Advanced user management tools, including our Groups feature, plus you can reassign seats from employees who have left, to cater for staff turnover.
“Participants need and demand quality care, and delivering that care comes from high-quality training. We use NGO to train our staff to deliver only excellence for all participants. NGO are leading the sector in training quality. I’m a proud product of your hard work, so I want to thank you for what you do…it’s really critical in this time of compliance. You have taken a step forward in the sector.”
Desire – Managing Director, Anchored Care
“We have partnered with NGO Training Centre and we highly recommend their platform for all training needs for health and NDIS sector. They are professional and have the expertise they promise and more. We have passed all audits thanks to their platform and services. Thank you again NGO Training Centre.”
Care Provisions AU
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Courses included
Disability Support (NDIS) Training Course List
Our fully-online, NDIS Standards compliant Disability Support Professional courses cover all essential topics that Support Workers and Coordinators in the Disability Sector need to know to effectively carry out their responsibilities and provide quality care.
You can complete these courses in any order. The below are recommended learning journeys to help you get started, and target specific learning gaps.
Navigate through the list below to learn more about a particular course topic. Click on the course title to see the detailed course description.
Essential ‘Workforce Ready’ NDIS Disability Courses
The following courses 1 to 64 are included in all our disability training packages.
NDIS Key Requirements
1. NDIS Foundations
2. Abuse and Neglect
3. Duty Of Care, Informed Choice & Dignity of Risk
4. Complaints and Reportable Incidents
5. Mealtime and Dysphagia Management
6. Emergency and Disaster Management
Disability Support Induction
7. Introduction To Disability Support – Part 1
8. Introduction To Disability Support – Part 2
9. Person Centred Active Support
10. Professional Boundaries
11. Effective Progress Notes
12. Communication
13. Teamwork
14. Sexuality and Relationships
Work Health and Safety
15. Keeping Safe at Work – Part 1
16. Keeping Safe at Work – Part 2
17. Manual Handling – Part 1
18. Manual Handling – Part 2
19. Waste Management
20. Workplace Fire Safety and Prevention
21. Workplace Bullying and Harassment
22. Covid-19 and Disability Services
23. PPE for Disability Support Professionals
24. Hand Hygiene
25. Infection Control
Quality Supports
26. Positive Behaviour Support – Part 1
27. Positive Behaviour Support – Part 2
28. Positive Behaviour Support – Part 3
29. Cultural Awareness
30. Receiving Feedback with a Growth Mindset
31. Problem Solving
32. Self-Care For Disability Support Professionals
SIL and SDA Essentials
33. Personal Care – Part 1
34. Personal Care – Part 2
35. Fire Safety and Prevention in the Home
36. Safe Food Handling – Part 1
37. Safe Food Handling – Part 2
38. Autism
39. Nutrition and Healthy Eating
Complex Care – Part 1
(includes some High Intensity Supports)
40. Diabetes – Part 1
41. Diabetes – Part 2
42. Diabetes – Part 3
43. Epilepsy
44. Seizure Management – Part 1
45. Seizure Management – Part 2
46. PEG Feeding
Mental Health and Positive Outcomes
47. Introduction to Mental Illness
48. Schizophrenia – Part 1
49. Schizophrenia – Part 2
50. Bipolar Disorder
51. Personality Disorder
Medication Assistance and Management
52. Assisting Participants with Medication – Part 1
53. Assisting Participants with Medication – Part 2
54. Administering Eye Medication
55. Administering PRN Medication
56. Administering Suppository and Enema Medication
57. Administering Buccal and Sublingual Medication
58. Assisting a Participant with Using an Inhaler
59. Applying Transdermal Patch Medication
60. Administering Topical Medication
61. Administering Oral Medication, Tablets and Liquids
62. Administering Ear Medication
NDIS Health Checks
Our NDIS Health Checks are designed to test employees and managers’ understanding of the Quality and Safeguard Framework, the Code of Conduct, and NDIS Practice Standards.
NDIS Health Checks
NGO Xpress Courses
Our NGO Xpress courses are designed for NDIS providers whose staff have already completed full training and simply need a refresher, or who bring existing knowledge from prior learning and need to ensure it remains current and compliant.
These courses provide a fast, effective way to validate knowledge without unnecessary repetition. With NGO Xpress:
- Organisations gain peace of mind knowing staff meet training and compliance requirements in a fraction of the time
- Audit readiness is maintained, with a full course certificate issued on completion
- Valuable staff time and resources are saved, with courses taking just 5 to 10 minutes to complete
It will mean less time retraining and more time delivering quality support where it matters most.
Full course list coming soon! Get in touch to find out more.
Leadership NDIS Courses
(Available on NGO Pro Plus and NGO Lite Plus Only)
The NGO Training Centre’s Leadership courses have been carefully designed for Frontline Managers, Middle Managers, and Executive Leaders in the Australian Disability Sector. They will equip your leaders with the core leadership skills and strategies necessary to achieve leadership excellence and a high performing team / organisation.
These courses offer your leadership team practical tools, best practice frameworks, real and relevant examples, worksheets, and proven ways to create better outcomes for your organisation. Post successful implementation, you can expect a positive impact on your participants, staff and bottom line.
Navigate through the list below to learn more about a particular course topic. Click on the heading to see the detailed course description.
Leadership Excellence Program
65. Goal Setting and Successful Implementation
66. Leadership Foundations – Part 1
67. Effective Time Management
68. Leadership Foundations – Part 2
69. Emotional Intelligence
70. Managing Difficult Conversations
71. Employee Engagement
72. Addressing Performance Problems
73. Managing Change
74. Coaching Skills – Part 1
75. Coaching Skills – Part 2
76. Creating Organisational Alignment
“For genuine leadership transformation, it’s crucial that all leaders are in sync, sharing common leadership objectives, frameworks, and expectations.”
Specialist Leadership
77. Introduction to Disability Support Management
78. Recruitment Excellence
79. Operational Excellence
80. Financial Excellence
81. Succession Planning and Knowledge Storing
Specialised NDIS Courses
(Available on NGO Pro Plus and NGO Lite Plus Only)
These courses have been designed to build specialised skills which are required for higher risk supports or specialised supports. They will help you and your Disability Support Professionals deliver safe, high quality and person-centred supports. They will also help your organisation be compliant with the NDIS Practice Standards.
Navigate through the list below and to learn more about a particular course topic. Click on the heading to see the detailed course description.
Complex Care – Part 2
82. Urinary Catheter Management – Part 1
83. Urinary Catheter Management – Part 2
84. Complex Bowel Care
85. Stoma Care
86. Ventilator Support – Part 1
87. Ventilator Support – Part 2
88. Tracheostomy Support
89. Subcutaneous Injections
90. Wound Care and Pressure Injury Management – Part 1
91. Wound Care and Pressure Injury Management – Part 2
Mental Health – Part 2
92. Stopping the Cycle of Shame
93. Suicide Prevention
94. Trauma Informed Care
Support Coordination
95. Support Coordination – Part 1
96. Support Coordination – Part 2
97. Support Coordination – Part 3
Working with Children and Young People
98. Working with Children and Young People (9-18 years)
99. Keeping Children and Young People Safe
100. Supporting Children and Young People to Communicate
Specialised Skills
101. Supporting LGBTQIASB+ People
102. Acquired Brain Injury (ABI)
103. Supporting People Living with Dementia
Why choose this package
The Ideal Training Solution for Medium and Large Disability Support Organisations
If you’re a large or growing disability support organisation, you know how hard it can be to find high-quality training that fits your budget
and caters to your team’s size and diverse requirements.NGO Pro Plus Disability is designed specifically for organisations looking for a complete library of essential, specialised and leadership training, plus added support and customisable features — giving you the tools to stay compliant, build staff confidence, and improve client outcomes without overcomplicating your operations or blowing your budget.
What’s Included:
✓
Our full library of 100+ online NDIS courses – Cover all the must-know areas for disability support staff – from compliance and communication to person-centred care and workplace safety – plus additional specialised and leadership skills. Why they’re the best: You get real-world training aligned with sector standards and written by leading experts, covering topics that cater for a multi-skilled and growing team with leadership levels and specialised care provisions.✓
NGO Xpress courses – included at no extra cost. Why it matters: designed for providers whose staff have already completed full training and simply need a refresher, or who bring existing knowledge from prior learning and need to ensure it remains current and compliant.✓A
customisable, branded, easy-to-use Learning Management System (LMS) – Your own private learning platform that’s not only intuitive and built for non-technical users, but also fully-customised to suit your organisation’s branding and design. Why it’s exceptional: Unlike generic systems, our LMS is tailored for disability organisations who need easy access, simple but comprehensive reporting, and easy user course allocations – no IT team required. Plus, with the custom branding and design, your LMS will represent your organisation and bring your training platform under your own design style.✓
Desktop and Mobile App access – For easy training on the go, on any device. Why it matters: Train anywhere, anytime, on any device – which makes staff training and upskilling with NGO Training Centre the most user-friendly and accessible solution available.✓
Printable course resources – Downloadable learning materials for offline study or team discussions. Why it matters: Perfect for staff who prefer printed handouts or need to study away from the computer.✓
Certificates of completion – Awarded for each course completed, to provide trainers with quick and easy awareness of study progress, and learners with tangible evidence of their training. Like your LMS, the certificates will also be custom-branded with your organisation’s logo and colour themes.✓
Real-time reporting tools – Track individual and team progress, course completions, and compliance — all at a glance. Why it matters: Helps you meet auditing and reporting requirements quickly and confidently.✓
Admin dashboard for fast, easy user enrolment. Add learners, assign courses, and manage users in minutes. Why it’s different: Designed for busy managers – no need for extra admin staff or training coordinators.✓
Reassign user seats – reassign seats from old users to new users. Why it’s useful: When your organisation has staff turnover, you don’t need to pay for extra seats – simply reassign the old user’s seat to your new user and save on cost.✓
Expert support from our Australian team – Local help when you need it, from people who understand your sector, including your organisation’s own Dedicated Customer Care Manager to support your disability support training setup and journey. Why it matters: Get fast, friendly support without waiting days for overseas responses.✓
Supports Hybrid & Multi-Site Teams – Whether your staff are remote, onsite, or a mix of both, everyone accesses the same high-quality training experience. Why it’s different: Many systems struggle with remote staff — our platform is optimised for flexible delivery.0K
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5-Star Google Reviews
Testimonials & Reviews
Home Assist SA – 50+ Employees (Video)
Hear from Amy at Home Assist SA – one of South Australia’s leading disability support and aged care providers – as she shares why they chose NGO Training Centre’s online training, and how it’s elevated both their quality of care and audit compliance.
“When our staff started recommending NGO from their previous experiences, that made us sign up, and they continued to rave about it while we were implementing it.”
“As a provider, it saves us a lot of time in an industry that’s heavily focused on compliance…NGO is just a no-brainer solution for training and compliance, and it’s backed by a team of people who really care about you and making sure that you succeed as a provider.”
TIPACL, Queensland – 150+ Employees (Video)
Watch Darren from TIPACL explain how quality training, consistent compliance, and exceptional person-centred support built one of Queensland’s leading NDIS providers with decades of experience.
“The NGO Training Centre have made training your staff simple and easy. Jasminne and the team have been absolutely great at understanding our needs here at TIPACL, walking us through the platform, and have always been available for any questions we’ve had.
We would recommend the NGO Training Centre because we can now have our entire training on the one platform, which is simple to use and to navigate…
“I highly recommend it. As a community-based organisation and a not-for-profit, we found this great value for money and great value to staff and to our management team for the leadership side also…
It’s easy to use, backed by a responsive team that listens and truly understands the sector, and understands our needs also. Sincerely, thank you from TIPACL.”
Anchored Care, Queensland – 150+ Employees (Video)
Watch Desire, Managing Director of Anchored Care, explain how NGO Training Centre has helped enhance the quality of Anchored Care’s services and team training.
“Participants need and demand quality care, and delivering that care comes from high-quality training. We use NGO to train our staff to deliver only excellence for all participants. NGO are leading the sector in training quality.
I’m a proud product of your hard work, so I want to thank you for what you do…it’s really critical in this time of compliance. You have taken a step forward in the sector.
I’m talking to any medium-sized, small-sized, big-sized NDIS service provider – it’s a no-brainer if you’re thinking about an LMS that will support you to grow your workforce and meet compliance… ” – Desire, Managing Director – Anchored Care
The Bridge, Victoria – 250+ Employees (Text)
“We were using a system that was restrictive and time consuming as recording the completion of training required a number of spreadsheets.
The NGO Training Centre allows The Bridge to assign courses to various groups within the organisation, develop our own courses, assign external courses, download completion rates of various users and courses from the one spot.
Implementing the system was also completed with ease as Jasminne guided us through the process, trialled the system before launching it and always made herself available to answer any of our questions.
Most courses take only 30 minutes to complete, are aligned to the NDIS practice standards and feedback from users so far have been very positive.
I look forward to The Bridge’s continued association with Jasminne and the team at the NGO Training Centre.”
Multicap, Queensland – 500+ Employees (Text)
“Having a geographically diverse workforce, the NGO Training Centre has excelled in meeting our training needs. Modules are informative and engaging, assisting us to develop our staff to provide the best level of care for our clients.
The reporting function is easy to use, allowing management to track their team’s progress. I would definitely recommend the NGO Training Centre for your online training needs.”
Aspire Hub, Queensland – 100+ Employees (Text)
1. Please briefly introduce yourself and your organisation
My name is Sindy Rennick, and I am the Chief People Officer – NDIS & Child Safety at Aspire Hub Pty Ltd and Aspire Hub CS Pty Ltd. We operate across the disability and child safety sectors, delivering person-centred services to NDIS participants and vulnerable children and young people. Our workforce consists of 304 employees across frontline and corporate roles.
2. Before working with us, what specific challenge or challenges were you facing around training or compliance?
Prior to engaging with the NGO Training Centre, we were experiencing challenges in maintaining consistent, high-quality training across a diverse and growing workforce. Ensuring compliance with NDIS and child safety standards, while balancing operational demands, was time intensive. We also identified varying levels in staff confidence, particularly in relation to safeguarding, clinical practices, and regulatory requirements.
3. What made you choose us over other training providers?
We selected the NGO Training Centre due to its sector-specific relevance, strong compliance focus, and a flexible delivery model. The ability to provide accessible, on-demand training that aligns particularly with our NDIS was a key differentiator, along with the quality of content and ease of implementation.
4. What has your experience been like working with us?
Our experience has been highly positive. The onboarding process was efficient, and the platform is intuitive for both employees and leadership. The training modules are well-structured and aligned with industry standards. Additionally, the responsiveness and support provided by your team is second to none and has enabled a smooth integration into our existing systems and processes.
5. What impact has this had on your organisation or your team?
The platform has strengthened our organisational capability by improving compliance, consistency, and workforce readiness. We have seen increased staff confidence, particularly in high-risk areas such as safeguarding and clinical care. It has also reduced administrative burden and enhanced our ability to demonstrate audit readiness and continuous improvement.
6. Was there a moment where you thought, ‘this is exactly what we needed’?
In all honesty, when I first commenced with Aspire Hub, the NGO Training Centre was not being utilised to its full potential, and there was minimal uptake of the available courses. Through working closely with Irina from the NGO Training Centre, I was able to explore the platform in greater depth, including the breadth and quality of the course content.
That was the moment I realised we had something truly valuable, an untapped resource with the potential to significantly strengthen our workforce capability and compliance.
7. Who would you recommend this to, and why?
I would recommend this platform to organisations operating, particular within the NDIS, and broader community services sectors. It is valuable for providers seeking a scalable, compliant, and high-quality training solution that supports both workforce development and risk management.
8. In one sentence, how would you describe us to another organisation?
A strategic training partner that delivers practical, compliant, and scalable learning solutions for complex care environments.
Care Provisions Australia – 60+ Employees (Text)
“The NGO training modules have significantly contributed to enhancing our integrity, credibility, and quality.
I extend my sincere gratitude to your team for this exceptional product and for your collaborative efforts.
I can confidently state that it has proven to be one of the best business decisions we have made.”
Montessori Care, New South Wales – 50+ Employees (Text)
“Before adding the new Aged Care courses, one of our main challenges was ensuring our training remained current, compliant, and practical across both disability and aged care frameworks, without overloading staff with generic or outdated content. We needed courses that were clearly aligned with regulatory expectations and could be easily implemented across a diverse workforce.
We chose NGO Training Centre’s courses because they are well-structured, audit-focused, and clearly designed for the sector, rather than being purely theoretical. The relevance of the content, ease of access through the LMS, and confidence that the training would stand up to compliance and quality audits were key factors in our decision over alternative options.
The new Aged Care courses provide more training and competency for our workers as most of our current pool are disability focused. This makes them more well-rounded and can help incentivise them to work more.
What we value most about the NGO Training Centre is the overall customer service and experience, combined with the high quality and breadth of course content available.
The support from the team has been excellent, in particular, Ben, has been outstanding. He communicates clearly, is always approachable, and is readily available to support us whenever needed, which makes a significant difference in managing training across a busy organisation.
We also value the quality of the course content and the wide range of courses available, which allows us to meet diverse training and compliance needs across both disability and aged care services with confidence.”
Voyager Care, Western Australia – 5 Employees (Video)
Watch Tamzin and Kaitlyn from Voyager Care explain the importance of their online training to their quality of care and organisational growth.
What problem were you trying to solve with our training? We would go through the NDIS website and they would have the free training modules, but we didn’t know how to get bigger from there. How do we get more participants? How do we get more support workers? And we needed to get registered as a provider. So training was the next step, and a few people we spoke to said to go to NGO Training Centre.
What has impressed you about NGO Training Centre? Easy to get through, very descriptive price list, very easy to get started. We like the fact NGO have an app, because nobody has apps – and you can do it offline as well. And it’s very easy to use on the admin side as well – very self-explanatory and very user-friendly. And with any enquiries we have, we speak to the same person and they’re always helpful.
What makes our LMS different from other providers? The app is great, and the system saves your progress so you can come back to it later. The reporting is easy and very user-friendly.
What has exceeded your expectations? The customer service all round – always speaking to the same person who is always helpful, the chat on the website us useful for information quickly and easily, and getting started was simple with no pushy salesperson.
What features sold you on choosing our Courses? The training is easy to use even on our phones, and is actually informative – it’s actually helpful and it helps us help our participants, so it’s going to help everyone. We spoke to people who recommended NGO Training Centre, and the customer service all round is excellent.
What do you value the most about the NGO Training Centre? The customer support and helpful team, the course quality, the app and the LMS being easy to use, and the range of courses to cover a wide range of topics.
Trusted NDIS Staff Training & Disability Compliance Solutions
At NGO Training Centre, we specialise in delivering practical, up-to-date staff training solutions for NDIS providers and disability organisations across Australia. Our comprehensive NDIS training, disability training, and NDIS compliance training programs are designed to strengthen workforce capability, support participant safety, and help providers meet ongoing NDIS Practice Standards with confidence.
Whether you are onboarding new employees, refreshing mandatory knowledge, or preparing for an NDIS audit, our training solutions ensure your team understands their responsibilities and delivers high-quality, person-centred supports. All training content is developed with real-world disability support environments in mind, making learning relevant, engaging, and easy to apply on the job.
Our NDIS Disability Training Covers:
- NDIS compliance training aligned with NDIS Practice Standards
- Staff induction training for disability and support workers
- Participant rights, dignity, and choice
- Incident management, risk management, and duty of care
- Safe service delivery and safeguarding practices
- Ongoing professional development and refresher training
- Training records and evidence to support NDIS audits
Our flexible NDIS staff training options are ideal for registered and non-registered providers, support coordinators, SIL providers, and disability organisations seeking reliable, scalable training solutions. With accessible online delivery and practical learning outcomes, we help you maintain compliance while building a skilled, confident workforce.
Why Choose NGO Training Centre for Disability Training?
- Training designed specifically for NDIS providers and disability services
- Supports NDIS compliance, quality assurance, and audit readiness
- Improves staff confidence, consistency, and retention
- Easy-to-track training completion for compliance reporting
- Scalable solutions for small teams through to large organisations
Ready to Strengthen Your Workforce?
Invest in high-quality disability training and NDIS compliance training that supports both your staff and the people you serve.
Contact us today to discuss your training needs, request a demo, or explore customised staff training solutions for your organisation.
