NGO Training Centre - Online learning Center

Emotional Intelligence

AU$99.00

Course Duration: 45 mins
Accessible for: 31 days

In this course, you will get an in-depth understanding of what Emotional Intelligence is and why having high Emotional Intelligence is so important for individuals but also for organisations. You will gain an understanding of how the brain functions in response to threats and rewards, you will get access to two best practice Emotional Intelligence models and lastly, you will learn how to apply each of these models in the context of disability support leadership and within your team. This course will give you the tools to increase your team ‘s engagement and performance.

Number of seats:

Learning Outcomes

After this lesson you will be able to:

  1. Know what Emotional Intelligence competencies and benefits are.
  2. Understand how neuroscience and emotional intelligence are interconnected.
  3. Acquire knowledge about two recommended tools for practicing Emotional Intelligence.
  4. Apply these tools within your team and start improving your team’s engagement and performance.

Additional information

  • E-learn (45min)
  • 7 resources:
    • Emotional Intelligence Defined. The 4 competencies
    • Employee engagement and the SCRAF Model
    • SCARF Model
    • SCARF Opportunity Questionnaire
    • SCRAF Worksheet
    • The Awareness Wheel
    • The 10 benefits of Highly Emotional Intelligent Employees
  • Certificate of completion

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