Learnings
After this lesson you will be able to:
- Know what engagement is and why you should be concerned about it in your organisation.
- Identify specific factors that cause employees to both perform and to be engaged or not.
- Know the factors that drive commitment to not only the job but to the organisation.
- Measure engagement in your organisation and what specific actions you can take to improve it.
- Create an Employee Engagement action plan.
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