“Before adding the new Aged Care courses, one of our main challenges was ensuring our training remained current, compliant, and practical across both disability and aged care frameworks, without overloading staff with generic or outdated content. We needed courses that were clearly aligned with regulatory expectations and could be easily implemented across a diverse workforce.
We chose NGO Training Centre’s courses because they are well-structured, audit-focused, and clearly designed for the sector, rather than being purely theoretical. The relevance of the content, ease of access through the LMS, and confidence that the training would stand up to compliance and quality audits were key factors in our decision over alternative options.
The new Aged Care courses provide more training and competency for our workers as most of our current pool are disability focused. This makes them more well-rounded and can help incentivise them to work more.
What we value most about the NGO Training Centre is the overall customer service and experience, combined with the high quality and breadth of course content available.
The support from the team has been excellent, in particular, Ben, has been outstanding. He communicates clearly, is always approachable, and is readily available to support us whenever needed, which makes a significant difference in managing training across a busy organisation.
We also value the quality of the course content and the wide range of courses available, which allows us to meet diverse training and compliance needs across both disability and aged care services with confidence.”