Introducing NGO Training Centre’s Aged Care Governance Team: Driving Excellence in Aged Care Training
At NGO Training Centre, we believe that high-quality training for aged care workers translates directly into better lives for the humans that they support. With the introduction of our new suite of aged care courses, we are proud to showcase the incredible subject matter experts who have contributed their knowledge, passion, and lived experience to shaping this program.
Our experts are more than specialists in their fields. They are advocates for dignity, quality, and respect in aged care. Each brings a unique perspective, rooted in years of frontline experience, research, clinical practice, and leadership. Together, they ensure our training goes beyond compliance to truly empower aged care workers and improve outcomes for ageing Australians.
Let’s take a look at our incredible team:
Dr. Diane Corser – Clinical & Gero-Psychologist
Dr. Corser is a leading psychologist specialising in ageing and dementia. As Director of Psychology Clinics across the Sunshine Coast and Gympie regions, she brings a wealth of expertise in dementia assessments, therapeutic interventions, and workforce training. Her role as a witness at the Royal Commission into Aged Care Quality and Safety underscores her commitment to systemic change.
Julie Dundon – Dietitian & Aged Care Nutrition Leader
Julie is a nationally recognised leader in aged care nutrition. As Managing Director of Nutrition Professionals Australia and a former President of Dietitians Australia, she has spent her career helping older people live healthier lives through food. Her voice continues to shape national aged care policy as part of the Aged Care Quality and Safety Advisory Council.
Lusie Glogovac – Registered Nurse & Dementia Care Advocate
With over 30 years in aged care, Lusie combines deep clinical knowledge with a passion for person-centred dementia care. She has guided services through the implementation of strengthened aged care standards and is dedicated to mentoring staff to deliver care that supports dignity, independence, and joy.
Marguerite Hoiby – Registered Nurse & Quality Systems Expert
Marguerite brings extensive international experience across health, disability, and aged care sectors. As a senior auditor and consultant, she specialises in quality, risk management, and accreditation standards, ensuring services are safe, effective, and aligned with best practice.
Andrew Mifsud – Occupational Therapist
Andrew is an expert in functional independence and adaptive solutions. His work with Leading Health Solutions focuses on empowering clients and families through assistive technologies, home modifications, and collaborative care planning. His insights strengthen the practical skills of aged care workers to support independence in everyday life.
Arabella Napper – Speech Pathologist & Clinical Educator
Arabella is a passionate speech pathologist with expertise in complex communication and swallowing needs. Through her work with Stellar Speech, she equips aged care workers with strategies to support dignity in communication and safe mealtime practices, critical to quality of life in aged care.
Stephanie Watts – Nurse & Aged Care Compliance Specialist
Stephanie has over two decades of experience improving quality and compliance across aged care. From auditing to AN-ACC training, she brings practical expertise in funding, standards, and documentation. Her leadership ensures that aged care providers meet compliance while still prioritising compassionate, person-centred care.
Jacqui Williams – End of Life Doula & Educator
Jacqui is a pioneer in end-of-life care, guiding individuals and families with compassion and reassurance. Through End-of-Life Transitions, she advocates for open conversations around death, grief, and loss, helping aged care workers support people with dignity in their final chapter.
Emma Kavanagh – Consultant Psychologist & Mental Health Innovator
Emma is a dynamic psychologist and Director of the Owl Training Institute. She is an expert in assessment, diagnosis, and designing tailored mental health programs, including her unique Mood Mentors program for the aged care sector. Emma delivers accredited workshops and keynotes, empowering aged care workers and organisations to enhance wellbeing, resilience, and psychological safety.
What unites our experts is not only their professional achievements but also their shared belief in the power of education to transform aged care. By investing in the skills, confidence, and compassion of aged care workers, we ensure that the people they care for can live with dignity, purpose, and respect.
At the NGO Training Centre, we are proud to partner with these outstanding leaders in developing training that doesn’t just meet standards, it changes lives.
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Author: Amanda Robinson BA, MMHealthPrac,
As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills.
