Significant changes are coming to the NDIS provider landscape, and now is the time for providers to start preparing.
On 18 December, the Minister for the NDIS, Senator Jenny McAllister, announced that mandatory NDIS registration for Supported Independent Living (SIL) and platform providers will commence from 1 July 2026.
What does mandatory registration mean?
From 1 July 2026, all providers delivering NDIS-funded SIL supports and platform-based services must be registered with the NDIS Quality and Safeguards Commission. This marks a significant shift for providers who have previously operated as unregistered entities within these service types.
Why is this change happening?
The move to mandatory registration is the result of extensive consultation with the disability community and the NDIS sector, and responds directly to recommendations from:
- The NDIS Review
- The Disability Royal Commission
- The NDIS Provider and Worker Registration Taskforce
The aim is to strengthen safeguards, improve service quality, and ensure greater accountability across the sector.
New Practice Standards for SIL providers
Mandatory registration for SIL providers will align with the introduction of new SIL Practice Standards, currently being developed in partnership with people with disability through Inclusion Australia.
These standards are designed to reflect the complexity, risk, and importance of SIL supports, while embedding participant choice, safety, and quality of life at the centre of service delivery.
Platform providers
Platform providers who connect participants and workers through online marketplaces have grown rapidly. However, consultations have highlighted several emerging risks, including:
- Poor handling of complaints
- Inadequate privacy and information-sharing practices
- Unclear service relationships and responsibilities
Bringing platform providers into the mandatory registration framework will help address these concerns by ensuring they meet clear quality, safety, and governance standards.
What happens next?
Further guidance on transition arrangements is expected in early 2026. A considered transition period will be put in place to allow providers sufficient time to prepare for registration, while ensuring continuity of support for participants.
How the NGO Training Centre can support you
To support providers through these changes, the NGO Training Centre has partnered with experienced compliance providers who can assist with:
- NDIS registration applications
- Registration renewals
- Understanding and preparing for the new SIL Practice Standards, and
- Building compliant systems, policies, and workforce capability
We understand that registration can feel complex and resource-intensive. Our role is to support you in navigating the process with confidence and clarity, so you can stay focused on delivering quality supports.
Get in touch
If you are a SIL provider or platform provider and want to start preparing now, contact the NGO Training Centre for more information and support.
Preparing early will put your organisation in the strongest position for a smooth transition in 2026.
–
Author: Amanda Robinson BA, MMHealthPrac,
As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills.
