Operational Excellence

In this course, you will learn the concept of Operational Excellence, its vital importance in the Australian Disability sector, and how, as a leader, you can guide your organisation toward achieving operational success. We’ll start by learning how leaders use lean management principles to identify and implement targeted business initiatives, streamline operations, and maximise efficiency across the organisation. We’ll then explore Lean Sigma Six and High Performing Organisations, two internationally recognised models for operational improvement, highlighting key differences and how elements from each approach can be tailored to enhance your strategic plans. Lastly, we’ll explore how technology and targeted use of digital tools can be leveraged to drive success in your operational improvement efforts.

As a leader, you’ll gain valuable insights into the business landscape and build confidence in applying evidence-based operational improvement strategies to ensure long-term success and sustainability within the disability sector.