The NDIS is now evolving fast, and it’s going to be challenging. But for adaptable, evidence-based providers, the next 12–24 months could also bring real opportunities to stand out and thrive.
Here’s what’s coming, and how you, as a provider, can turn it to your advantage:
1. Computer-generated plans arrive mid-2026
The NDIA’s algorithms will set NDIS budgets using tools like the I-CAN. Early data show some plans shrinking by 15–25%, especially in therapy and support coordination, which is quite scary!
However, providers who deliver clear, measurable outcomes (using NDIA-approved tools) are seeing their clients’ algorithm scores and budgets hold steady or even rise. However, this date of expected roll-out and even the assessment process could change, given the amount of pushback from the community and disability advocacy organisations. The jury is still out on this one.
2. Your reports still matter if they’re sharp
While long essays are often disregarded (as they always have been!), concise, data-rich progress reports (covering goals met, functional improvements, photos, validated scales) are now being used to ‘override’ low algorithm scores in trials. Some providers are adopting templates for these reports and securing more funding for their clients. Ask around in a community of practice, or consult a qualified consultant to find out what you can use.
3. Registration is becoming the new normal
With fraud crackdowns hitting unregistered providers hard, the shift to becoming a registered provider is accelerating.
Registered providers are already reporting higher client referrals as participants and families seek trusted names in such an uncertain market.
4. Pricing and payment reforms
Audits are on the rise, but the NDIA is also speeding up payment cycles (from 14 days to 7 days for compliant claims) and introducing a new “outcome-based bonus” payment in certain categories. Providers with strong compliance and digital records are getting paid more quickly than ever.
5. Support coordination and plan management evolving, not disappearing
Hours are being tightened, but high-impact coordinators who specialise in complex cases, regional areas, or specific disabilities are in greater demand than ever.
Overall, providers who invest in quality systems and training, clear outcomes, and genuine support for participants will emerge stronger. The era of prioritising volume over value is ending, but for those willing to adapt, 2026 could be the beginning of a more sustainable and rewarding chapter in disability support.
Change is coming.
The providers who prepare best will lead the next era of the Scheme from 2026 and beyond.
We hope that it’s YOU!
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Author: Amanda Robinson BA, MMHealthPrac,
As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills.
