Support Coordination Bundle

This three-part course offers a detailed exploration of Support Coordination within the NDIS framework.

Part 1 covers the fundamentals of Support Coordination, its evolution with NDIS, and the role and activities of Support Coordinators. It also addresses challenges, differences from case management, and conflict of interest management.

Part 2 focuses on participant consent, the planning process, and how to use NDIS funding effectively, including travel support and the phases of support coordination.

Part 3 delves into managing NDIS plan budgets, including tools for budget calculation, distinguishing billable from non-billable activities, and guiding effective support delivery while managing time.

Who Can Benefit from This Training?

Our Support Coordination Bundle is ideal for:

– New and emerging support coordinators wanting a structured, detailed introduction to the role.

– Experienced professionals looking to refresh their knowledge and standardise their practice with current NDIS frameworks.

– Team leaders and managers who want to build organisational capacity and ensure consistent, quality support coordination delivery.

– Plan managers, social workers and allied health practitioners aiming to understand the intersection between planning and support implementation.

Why Professional Support Coordination Training Matters

Investing in support coordination training — such as the Support Coordination Bundle — ensures that professionals responsible for plan implementation have:

✔ Deep Knowledge of the NDIS

Understanding how support coordination is funded, how plans are structured, and how reasonable and necessary supports are identified is essential for quality service delivery. Find out more via the NDIS.

✔ Clarity on Roles & Responsibilities

Support coordinators must distinguish their duties from other roles such as case managers or local area coordinators. Training clarifies these boundaries and promotes best practice.

✔ Skills in Budget Management

Effective support coordination includes helping participants understand how to manage their NDIS plan budget, distinguish between billable and non-billable activities, and optimise funded supports in real-world contexts. This is a key focus of our third module.

✔ Enhanced Professional Confidence

By working through real scenarios, tools, checklists and practical resources, coordinators can sharpen their skillset, reduce uncertainty, and deliver better outcomes for the people they support.

Conclusion

Support coordination plays an essential role in helping NDIS participants design, navigate and implement their plans to achieve meaningful outcomes. High-quality training — like the Support Coordination Bundle — equips professionals with the skills, knowledge and confidence to make a real difference in participants’ lives while navigating the complexities of NDIS frameworks.