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🎉 We’re absolutely thrilled, proud, and grateful to announce that the NGO Training Centre has won the Gold Coast Business Excellence Awards for September 2025 in the Education & Training category! 🏆📚

Our General Manager, Marc (pictured, left) and Head of Business Sales, Jackie, were delighted to represent us at the awards evening this week, with Marc accepting the award from Cr Joe Wilkinson (pictured, right) on behalf of our entire team. This win is a testament to the passion, dedication, and innovation that drives our mission to provide the best quality training to the Australian disability and aged care sectors – and to the loyalty of all our incredible customers, for which we are sincerely grateful. 🙌

This monthly win also means we’re now in the running for the Annual Gold Coast Business Awards later this year – and we couldn’t be more excited! 🎉

We also send our congratulations to all the other winners and nominees – the quality of businesses across the Gold Coast is truly inspiring. We’re proud to be part of such a vibrant, thriving business community. 💛

THANK YOU! 🙌

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    We are proud to announce that NGO Training Centre is an Ageing Australia Associate, and will be exhibiting our new Aged Care training resources at the upcoming Ageing Australia national conference this 30th September – 2nd October!

    Ageing Australia Associate - NGO Training Centre

    Ageing Australia is the national peak body for aged care, representing providers of retirement living, seniors housing, residential care, home care and community services. Ageing Australia advocate for their members, providing expert advice, resources and tailored services to ensure they deliver exceptional care to older Australians.

    Find out more about Ageing Australia and the upcoming national conference: https://conference.ageingaustralia.asn.au/

    Or get in touch with our friendly team using the form below to find out more about our new Aged Care training courses and packages!

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      Today, September 23rd, we honour International Day of Sign Languages and the vibrant deaf communities worldwide!

      The International Day of Sign Languages in 2025 theme is “No Human Rights Without Sign Language Rights”. This theme highlights that human rights are not fully realised for deaf people without their fundamental right to use sign language. The day aims to promote the linguistic identity and cultural diversity of deaf communities and to encourage global efforts to ensure that deaf people can “sign anywhere”. 🌍

      Did you know?

      Did you know there’s a new Deaf Flag? It’s a meaningful symbol for deaf communities, embodying unity, recognition, and the ongoing effort for equal rights.

      In 2023, the XX General Assembly of WFD officially embraced the Deaf Flag. Let’s spread awareness by proudly flying this flag, sharing the hope for a world where deaf people can sign freely wherever they are! (https://wfdeaf.org/deaf-flag/)

      The Deaf Flag by Arnaud Balard

      The Deaf Flag was designed by Arnaud Balard, a French deafblind artist.

      What’s in the flag?

      • Turquoise: the colour turquoise is recognised as the colour associated with the deaf community.
      • Dark Blue: the colour dark blue is reminiscent of the UN’s colour palette and represents Deafhood and Humanity.
      • Yellow: the colour yellow represents the influence and promotion of signing, giving us Enlightenment and Hope.
      • Hand: the direction of the hand depicted on the flag captures the fluidity and grace of sign language.
      Recognise and celebrate

      Over 30,000 Australians with total hearing loss and 1 in 6 with partial deafness use sign languages like Auslan. This day celebrates their rich linguistic and cultural diversity, alongside 70 million deaf people globally using over 300 unique sign languages!

      Join us in recognising the strength of deaf communities and promoting sign languages everywhere.

      We offer some excellent courses aimed at Disability Support Professionals, including ‘Communication‘ and ‘Supporting Children and Young People to Communicate . These courses are designed to increase awareness and provide valuable support for people with communication challenges.

      🔗 Further reading:

      Author: Amanda Robinson BA, MMHealthPrac,

      As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

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        World Alzheimer’s Day, observed annually on 21 September, is a global initiative dedicated to raising awareness about Alzheimer’s disease and other forms of dementia. As a cornerstone of World Alzheimer’s Month, this day focuses on education, reducing stigma, and providing support for individuals, families, and caregivers affected by dementia.

        For NDIS and Aged Care providers, World Alzheimer’s Day offers a vital opportunity to enhance understanding, improve care practices, and advocate for dementia-friendly services.

        What Is World Alzheimer’s Day?

        Organised by Alzheimer’s Disease International (ADI) and recognised by the World Health Organization (WHO), World Alzheimer’s Day serves as the focal point for global efforts to:

        • Challenge misconceptions about dementia
        • Promote early detection and diagnosis, and
        • Foster community support and inclusion for those living with dementia.

        On this day, Alzheimer’s organisations worldwide release reports, host events, and amplify public messaging to educate communities and advocate for better care and research.

        Why It Matters for NDIS and Aged Care Providers

        For NDIS and Aged Care providers, World Alzheimer’s Day is a critical moment to reflect on the unique needs of individuals with dementia and their caregivers. Here’s why it matters:

        • Raising Awareness: Alzheimer’s disease, the most common form of dementia, affects over 55 million people globally, with numbers expected to rise significantly by 2050. Providers play a key role in educating communities about symptoms, challenges, and care options.
        • Challenging Stigma: By promoting dementia-friendly practices, providers can help reduce stigma, fostering empathy and inclusion for clients and their families.
        • Supporting Caregivers: Caregivers face significant emotional, physical, and financial burdens. World Alzheimer’s Day highlights the need for tailored support services, such as Dementia specific training, which the NGO Training Centre can deliver.
        • Advancing Care and Research: The day is an opportunity to advocate for improved diagnostic tools, person-centred care models, and funding for dementia research, aligning with NDIS and Aged Care goals of enhancing quality of life.

        How YOU, as a provider, Can Observe World Alzheimer’s Day

        Providers can take meaningful steps to engage with World Alzheimer’s Day and support their communities. You can:

        • Raise Awareness: Share educational resources, such as infographics, fact sheets, or the annual World Alzheimer Report, released by ADI on 21 September. Complete the training on Dementia with staff and to discuss dementia care best practices.
        • Participate in Events: Join or organise memory walks, seminars, or community events in collaboration with local Alzheimer’s organisations to promote awareness and fundraising.
        • Use Purple: Encourage staff and clients to wear purple or display purple ribbons as a symbol of solidarity. Consider decorating facilities in purple to spark conversations about dementia.
        • Support Research and Care: Advocate for policies that improve access to diagnostic tools, dementia-friendly environments, and caregiver support services under NDIS and Aged Care frameworks.
        • Engage Locally: Partner with schools, workplaces, or community centres to host information booths, or screening events, on dementia care.

        How NDIS and Aged Care Providers Can Make a Difference

        NDIS and Aged Care providers are uniquely positioned to support individuals with dementia and their families. By integrating dementia-specific training into staff development, adopting person-centred care models, and advocating for inclusive policies, providers can really enhance outcomes for clients.

        World Alzheimer’s Day is an opportunity to showcase your commitment to dementia care and build stronger community connections!

        By actively participating in World Alzheimer’s Day, NDIS and Aged Care providers can lead the way in creating a more informed, compassionate, and supportive environment for those affected by dementia.

        JOIN US to celebrate this important day!

        Author: Amanda Robinson BA, MMHealthPrac,

        As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

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          Introducing NGO Training Centre’s Aged Care Governance Team: Driving Excellence in Aged Care Training

          At NGO Training Centre, we believe that high-quality training for aged care workers translates directly into better lives for the humans that they support. With the introduction of our new suite of aged care courses, we are proud to showcase the incredible subject matter experts who have contributed their knowledge, passion, and lived experience to shaping this program.

          Our experts are more than specialists in their fields. They are advocates for dignity, quality, and respect in aged care. Each brings a unique perspective, rooted in years of frontline experience, research, clinical practice, and leadership. Together, they ensure our training goes beyond compliance to truly empower aged care workers and improve outcomes for ageing Australians.

          Let’s take a look at our incredible team:


          Dr-Diane-Corser-NGO-Training-Centre

          Dr. Diane Corser – Clinical & Gero-Psychologist

          Dr. Corser is a leading psychologist specialising in ageing and dementia. As Director of Psychology Clinics across the Sunshine Coast and Gympie regions, she brings a wealth of expertise in dementia assessments, therapeutic interventions, and workforce training. Her role as a witness at the Royal Commission into Aged Care Quality and Safety underscores her commitment to systemic change.


          Julie-Dundon-NGO-Training-Centre-Aged-Care

          Julie Dundon – Dietitian & Aged Care Nutrition Leader

          Julie is a nationally recognised leader in aged care nutrition. As Managing Director of Nutrition Professionals Australia and a former President of Dietitians Australia, she has spent her career helping older people live healthier lives through food. Her voice continues to shape national aged care policy as part of the Aged Care Quality and Safety Advisory Council.


          Lusie-Glogovac-NGO-Training-Centre-Aged-Care

          Lusie Glogovac – Registered Nurse & Dementia Care Advocate

          With over 30 years in aged care, Lusie combines deep clinical knowledge with a passion for person-centred dementia care. She has guided services through the implementation of strengthened aged care standards and is dedicated to mentoring staff to deliver care that supports dignity, independence, and joy.


          Marquerite-Hoiby-NGO-Training-Centre-Aged-Care

          Marguerite Hoiby – Registered Nurse & Quality Systems Expert

          Marguerite brings extensive international experience across health, disability, and aged care sectors. As a senior auditor and consultant, she specialises in quality, risk management, and accreditation standards, ensuring services are safe, effective, and aligned with best practice.


          Andrew-Mifsud-NGO-Training-Centre

          Andrew Mifsud – Occupational Therapist

          Andrew is an expert in functional independence and adaptive solutions. His work with Leading Health Solutions focuses on empowering clients and families through assistive technologies, home modifications, and collaborative care planning. His insights strengthen the practical skills of aged care workers to support independence in everyday life.


          Arabella-Napper-NGO-Training-Centre-Aged-Care

          Arabella Napper – Speech Pathologist & Clinical Educator

          Arabella is a passionate speech pathologist with expertise in complex communication and swallowing needs. Through her work with Stellar Speech, she equips aged care workers with strategies to support dignity in communication and safe mealtime practices, critical to quality of life in aged care.


          Stephanie-Watts-NGO-Training-Centre-Aged-Care

          Stephanie Watts – Nurse & Aged Care Compliance Specialist

          Stephanie has over two decades of experience improving quality and compliance across aged care. From auditing to AN-ACC training, she brings practical expertise in funding, standards, and documentation. Her leadership ensures that aged care providers meet compliance while still prioritising compassionate, person-centred care.


          Jacqueline-Williams-NGO-Training-Centre-Aged-Care

          Jacqui Williams – End of Life Doula & Educator

          Jacqui is a pioneer in end-of-life care, guiding individuals and families with compassion and reassurance. Through End-of-Life Transitions, she advocates for open conversations around death, grief, and loss, helping aged care workers support people with dignity in their final chapter.


          Emma-Kavanagh-NGO-Training-Centre-Aged-Care

          Emma Kavanagh – Consultant Psychologist & Mental Health Innovator

          Emma is a dynamic psychologist and Director of the Owl Training Institute. She is an expert in assessment, diagnosis, and designing tailored mental health programs, including her unique Mood Mentors program for the aged care sector. Emma delivers accredited workshops and keynotes, empowering aged care workers and organisations to enhance wellbeing, resilience, and psychological safety.


          What unites our experts is not only their professional achievements but also their shared belief in the power of education to transform aged care. By investing in the skills, confidence, and compassion of aged care workers, we ensure that the people they care for can live with dignity, purpose, and respect.

          At the NGO Training Centre, we are proud to partner with these outstanding leaders in developing training that doesn’t just meet standards, it changes lives.

          Author: Amanda Robinson BA, MMHealthPrac,

          As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

          Get in touch

            You know us for our leading online disability support courses – and now we’ve taken our exceptional training quality into the aged care sector!

            Whether you’re:
            ✔️ Starting your career in aged care
            ✔️ Upskilling as a support worker
            ✔️ Or training a high-performing team…

            Our new online courses are designed for YOU.

            ⌛ Skill-focused microlearning (30–60 mins)
            ✅ Strengthened Aged Care Quality Standards compliant
            📱Flexible access via mobile or desktop
            💲Courses from just $29
            🏢 No setup fees for any courses or training packages
            🧠 Created by the best minds in the sector

            Please note: our entire suite of over 90 Aged Care courses will be released in a staggered rollout until May 2026.

            Join over 50,000 learners and 1,000 organisations already levelling up with us. Start today – No delays, no joining fees.

            Quality care starts with quality training!

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              Mental health challenges affect people across all ages and backgrounds. Mental Health does not discriminate.

              Each year, about 1 in 5 Australians aged 16–85 experience a diagnosable mental health condition. Over a lifetime, nearly 1 in 2 Australians will face a mental health challenge.

              Young people are especially impacted, with nearly 2 in 5 Australians aged 16–24 experiencing mental health challenges in the past year. This number is even higher among young women.

              In the aged care sector, the prevalence is even more striking. Among older Australians living in permanent residential aged care, 57.8% have at least one mental health diagnosis. This includes 46.2% with depression, 14.9% with anxiety or phobia, and 9.7% with psychosis.

              For Disability and Aged Care workers, these numbers are more than just statistics. They reflect the daily reality of the people you support.

              That’s why it’s so important to ask the simple but powerful question: R U OK?

              Not only on R U OK? Day, but every day!

              Four Simple Steps to Start a Conversation

              As a care worker, you don’t need to have all the answers. Often, just being there and starting a conversation can make all the difference. Here’s how:

              1. Ask R U OK?  Choose the right time and place.
              2. Listen!  with empathy and without judgment.
              3. Encourage action!  suggest small, practical steps or professional support if needed.
              4. Check in!  follow up and show that you care.

              By taking these small steps, you can help reduce stigma, show genuine care, and support the wellbeing of those you work with.

              For more practical tips, videos, and guidance, visit the R U OK? website.

              Every act of care matters. Our mental health courses help Disability and Aged Care professionals feel supported, confident, and prepared to walk alongside those experiencing mental health challenges. Browse our range of courses in the navigation menu above or contact us using the form below to find out more.

              Author: Amanda Robinson BA, MMHealthPrac,

              As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

              Get in touch

                September 1-8, 2025

                This week marks Adult Learners Week across Australia—a UNESCO-supported celebration of lifelong learning that reminds us it’s never too late to grow, develop, and enhance our skills. For disability support providers, there’s no better time to reflect on your team’s professional development journey and take meaningful action.

                Why This Week Matters for Disability Services

                Adult Learners Week isn’t just about individual growth—it’s about recognising that quality disability support depends on well-trained, confident, and continuously learning staff. When your team commits to ongoing education, the ripple effects reach every person you support.

                The disability sector is constantly evolving. New best practices emerge, regulations update, and the expectations of participants and their families continue to rise. Your staff’s ability to adapt, learn, and grow directly impacts the quality of life for the people they support every day.

                Learning Comes in Many Forms

                Adult Learning Australia reminds us that learning can be:

                • Formal: Structured qualifications and certifications
                • Informal: Work-related training and professional development
                • Spontaneous: Learning that happens through everyday experiences and challenges

                At NGO Training Centre, we understand that disability support providers need flexible, practical training solutions that fit into busy schedules while delivering real-world impact.

                Make This Week Count

                Adult Learners Week is your call to action. Whether your team needs to refresh their knowledge of person-centered approaches, dive deeper into trauma-informed care, or develop stronger communication skills with participants and families, now is the time to invest.

                Your commitment to staff development this week sends a powerful message: that you value both your employees and the people they support enough to prioritise continuous improvement.

                Ready to Get Started?

                Don’t let Adult Learners Week pass by without taking action. Explore our comprehensive range of disability-specific training programs designed by sector experts who understand your challenges, and get in touch using the form below to let us transform your training for the better.

                Because when your staff grows, everyone benefits—your employees, your organisation, and most importantly, the people who depend on quality disability support services.

                Adult Learners Week takes place from September 1 to 8, 2025. Make it a week that transforms your team’s potential.

                Author: Matthew CrawfordPGCert(Bus)

                Matt has over a decade of experience in B2B sales and business development and with a passion for human services, is deeply committed to driving meaningful solutions within the disability sector. His commitment to improving service quality and his deep understanding of client needs make him a trusted partner in advancing the capabilities of organisations that support people with disability across Australia.

                Get in touch

                  Picture this: you’re driving past a bus stop and notice everyone waiting is glued to their phones – scrolling social media, playing games, or watching videos. Now imagine if those precious minutes could be transformed into meaningful professional development instead. With NGO Training Centre’s TalentLMS mobile app, this vision becomes reality for disability support workers across Australia.

                  Training That Fits Your Life, Not the Other Way Around

                  The beauty of mobile learning lies in its simplicity and accessibility. Our TalentLMS mobile app is incredibly user-friendly, which is why learners genuinely love using it. The platform increases user adoption and engagement, as learners are familiar with and use mobile apps on a daily basis. Instead of struggling with complicated interfaces, disability support workers can dive straight into their professional development with just a few taps.

                  Never Let Poor Connection Stop Your Progress

                  One of the most significant barriers to online training in the disability sector is inconsistent internet connectivity, particularly for workers in rural areas or those frequently travelling between client visits. Our mobile app eliminates this challenge completely. With this world-class mobile app, remote areas with limited connectivity are no longer an obstacle to training. Your learners can access courses stored in the app, complete them offline, and automatically sync their progress when back online.

                  This offline capability means that whether you’re in a remote location with patchy reception or simply want to conserve data, your professional development can continue uninterrupted. It’s training that truly goes wherever you go.

                  Turn Idle Time into Career Advancement

                  Think about the countless moments throughout your day when you reach for your phone – waiting for appointments, during lunch breaks, or commuting on public transport. Rather than mindlessly scrolling through TikTok or playing Candy Crush, disability support workers can now use these micro-moments for meaningful skill development.

                  This shift from passive consumption to active learning doesn’t just benefit individual workers – it creates a ripple effect throughout the entire organisation. When staff are continuously developing their skills, it directly translates to better client care and improved service delivery.

                  Boosting Engagement, Completion, and Compliance

                  The statistics speak for themselves: mobile learning increases participation and completion rates, making training more dynamic. For NDIS providers, this isn’t just about convenience – it’s about compliance, quality care, and organisational excellence.

                  Higher course completion rates mean your team is better equipped to meet NDIS Practice Standards, reducing audit risks and ensuring participants receive the highest quality support. When workers are engaged with their training, they’re more confident in their roles, leading to improved client outcomes and increased job satisfaction.

                  A Competitive Edge in Disability Services

                  While other training providers are still anchored to traditional desktop-based learning, NGO Training Centre is leading the charge in mobile-first education. With a mobile LMS app, teams that are always on the move don’t have to slow down to learn. This approach recognises the reality of modern disability support work – it’s dynamic, mobile, and requires flexible solutions.

                  The seamless integration between our web platform and mobile app means learners can start a course on their computer at work and continue on their phone during the commute home, without missing a beat.

                  The Future of Professional Development is in Your Pocket

                  The disability sector is evolving rapidly, with new regulations, best practices, and client needs emerging regularly. Organisations that embrace mobile learning aren’t just keeping up – they’re staying ahead. By providing your team with accessible, engaging, and flexible training options, you’re investing in their professional growth and your organisation’s future.

                  NGO Training Centre’s mobile app isn’t just a technological upgrade; it’s a fundamental shift towards more accessible, engaging, and effective professional development. Because when learning fits seamlessly into your life, everyone benefits – workers, organisations, and most importantly, the people with disability who rely on high-quality support services.

                  Ready to transform those idle moments into professional growth? Experience the difference that truly mobile learning can make for your team and your clients.

                  You can download and install the app for free:

                  Author: Matthew CrawfordPGCert(Bus)

                  Matt has over a decade of experience in B2B sales and business development and with a passion for human services, is deeply committed to driving meaningful solutions within the disability sector. His commitment to improving service quality and his deep understanding of client needs make him a trusted partner in advancing the capabilities of organisations that support people with disability across Australia.

                  Get in touch

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