Aged Care Training Courses

Yes! We offer flexible online learning options to suit your lifestyle, with options available for both individuals and organisations.

While they share similarities, NDIS training focuses on disability support, whereas aged care courses are tailored for caring for ageing individuals.

Our 90+ online aged care training courses offer an innovative, affordable, all-in-one solution to help Australian aged care organisations develop a skilled, confident, and compliant workforce – fully aligned with the new Strengthened Aged Care Quality Standards.

The cost of our various aged care provider training packages largely depends on how many staff members you have that will require access to the training – smaller teams can train for as little as only $104 per person per year, and larger teams tend to spend between $5,000 and $10,000 per year for our full suite of courses and a customisable LMS – these options are much more affordable than other training providers, or trying to train your staff in house!

The Strengthened Aged Care Quality Standards are the updated regulatory framework governing residential and home care providers in Australia. They set out clear expectations around safe, person-centred care, clinical governance, risk management, and continuous improvement. All approved aged care providers must maintain these standards and demonstrate compliance with these standards during assessment and audit processes.

The Strengthened Standards were  introduced as part of aged care reform on November 1st 2025,  and apply to providers regulated by the Aged Care Quality and Safety Commission. Providers should ensure their systems, policies, and workforce capability align with the updated requirements prior to their next audit or assessment contact. Early preparation reduces compliance risk and disruption.

Yes. Providers must ensure their workforce is competent and capable of delivering care that meets the Strengthened Standards. This includes documented training in:
– Person-centred care
– Clinical governance
– Risk management
– Incident management
– Consumer rights and dignity
– Infection prevention and control
Training must be relevant, current, and supported by evidence of implementation in practice. We are here to help you achieve this!

Preparation should include:
– Reviewing policies and procedures against each Standard
– Ensuring staff training aligns with the updated requirements
– Conducting internal gap assessments and a ‘mock’ audit
– Reviewing incident and complaints registers
– Confirming governance oversight and board engagement
– Ensuring evidence is organised and accessible
Auditors assess not just documentation, but whether the Standards are embedded in daily practice.

Common evidence requested includes:
– Staff training records and certificates
– Workforce competency documentation
– Incident management reports
– Risk assessments and mitigation plans
– Care recipient’s feedback via interviews
– Complaints records
– Board or governance meeting minutes
– Continuous improvement registers
Evidence must clearly demonstrate alignment with the Strengthened Aged Care Quality Standards.

Common areas of non-compliance include:
– Outdated or generic policies
– Inconsistent staff understanding of new requirements
– Poor incident documentation
– Weak clinical governance oversight
– Lack of evidence linking training to care delivery
Many audit findings arise from insufficient documentation rather than a lack of intent.

The Strengthened Standards place greater emphasis on:
– Clinical governance
– Consumer dignity and choice
– Risk management systems
– Clearer accountability at the board and executive level
– Measurable outcomes rather than procedural compliance
Providers must demonstrate active implementation rather than relying solely on policy documentation.

Yes. Online training is acceptable provided it is:
– Relevant to the Strengthened Standards
– Documented and traceable
– Completed by relevant staff
– Supported by practical application in the workplace
Providers must retain evidence of completion and demonstrate how training informs care delivery.

If a provider fails to meet the required standards, outcomes may include:
– Non-compliance findings
– Corrective action plans
– Increased monitoring
– Regulatory sanctions in serious cases
Proactive training and internal review processes significantly reduce the risk of adverse findings.

– Place the Standards into induction training
– Conduct regular internal audits
– Review incidents as learning opportunities
– Engage leadership in governance oversight
– Maintain a culture of continuous improvement
– Ensure that you are ‘always ready for audit!’
Embedding compliance into daily operations improves both audit outcomes and quality of care.