A lot is happening with the NDIS, and as a provider, you will want to stay informed. The Federal Government is rolling out reforms to ensure the NDIS remains a sustainable, fair, and robust system for supporting people with disability well into the future.

So, what does this mean for you as a provider?

Last year, the Australian Parliament passed updates to the NDIS Act, laying the groundwork for significant improvements. These changes serve as a blueprint for enhancing the NDIS to work better for everyone, including participants, providers, and the system as a whole.

The focus?  New rules to make the scheme fairer, stronger, and more sustainable.

The government is collaborating with the National Disability Insurance Agency (NDIA), state and territory governments, and people with disability to develop these new rules.

They have also been working with disability organisations, and as providers, you’re a key part of this conversation too!

Currently, the government is conducting a public consultation on NDIS Supports, which is open from June 16^th to July 27^th. This is your chance to share your insights.

Whether it’s about service delivery, funding, or how the new rules could impact your work, here is how you can jump in:

• Complete the survey or submit a written response with your thoughts.
• Check out these resources to help you prepare:
  • NDIS Supports Discussion Paper (full version)
  • Easy Read version (great for sharing with clients)
  • Auslan version for accessibility
  • “What We’ve Heard” paper, summarising feedback from disability organisations

If you or your team need support to complete the survey, you can call the DSS Complaints phone line on 1800 634 035.

You can leave a message with:

• Your first name
• Your contact number
• The best time for a callback
• A note that it’s about the NDIS Supports consultation

Join the Webinar

To help you get a clearer picture of the NDIS Supports rules, there’s a public webinar on Tuesday, June 24^th . It’s a fantastic opportunity to hear directly from the government, ask questions, and understand how these changes might affect you and your organisation and participants that you support. Register for the webinar here to secure your spot!

What’s the Timeline?

Here’s a quick rundown of what’s happening and what’s next:

• May: Engagement with the disability sector on NDIS Supports kicked off.
• June 16–July 27: Public consultation on NDIS Supports (happening now!).
• June 24: Public webinar on NDIS Supports.
• July: More discussions with the disability sector to prepare for a new framework consultation in August.

We cannot stress enough that as an NDIS provider, you’re on the front lines delivering essential services. These reforms aim to create a system that’s easier to navigate, more equitable for participants, and sustainable for providers like you. By engaging in the consultation, you can help shape rules that work better for your organisation and, more importantly, those you support.

Whether it’s streamlining processes, clarifying funding, or ensuring fairness, your input can make a real difference.

Do you have ideas on how to improve service delivery or make the system more participant and provider-friendly? Now’s the time to speak up! Join the consultation, attend the webinar, and check out the resources to share your perspective.

If you would like more information, please visit: https://engage.dss.gov.au/ndis-supports-rule/.

Let’s work together to ensure the NDIS continues to empower participants and support providers for years to come!

Amanda Robinson BA, MMHealthPrac,

As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills.