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You know us for our leading online disability support courses – and now we’ve taken our exceptional training quality into the aged care sector!

Whether you’re:
✔️ Starting your career in aged care
✔️ Upskilling as a support worker
✔️ Or training a high-performing team…

Our new online courses are designed for YOU.

⌛ Skill-focused microlearning (30–60 mins)
✅ Strengthened Aged Care Quality Standards compliant
📱Flexible access via mobile or desktop
💲Courses from just $29
🏢 No setup fees for any courses or training packages
🧠 Created by the best minds in the sector

Please note: our entire suite of over 90 Aged Care courses will be released in a staggered rollout until May 2026.

Join over 50,000 learners and 1,000 organisations already levelling up with us. Start today – No delays, no joining fees.

Quality care starts with quality training!

Get in touch

    Mental health challenges affect people across all ages and backgrounds. Mental Health does not discriminate.

    Each year, about 1 in 5 Australians aged 16–85 experience a diagnosable mental health condition. Over a lifetime, nearly 1 in 2 Australians will face a mental health challenge.

    Young people are especially impacted, with nearly 2 in 5 Australians aged 16–24 experiencing mental health challenges in the past year. This number is even higher among young women.

    In the aged care sector, the prevalence is even more striking. Among older Australians living in permanent residential aged care, 57.8% have at least one mental health diagnosis. This includes 46.2% with depression, 14.9% with anxiety or phobia, and 9.7% with psychosis.

    For Disability and Aged Care workers, these numbers are more than just statistics. They reflect the daily reality of the people you support.

    That’s why it’s so important to ask the simple but powerful question: R U OK?

    Not only on R U OK? Day, but every day!

    Four Simple Steps to Start a Conversation

    As a care worker, you don’t need to have all the answers. Often, just being there and starting a conversation can make all the difference. Here’s how:

    1. Ask R U OK?  Choose the right time and place.
    2. Listen!  with empathy and without judgment.
    3. Encourage action!  suggest small, practical steps or professional support if needed.
    4. Check in!  follow up and show that you care.

    By taking these small steps, you can help reduce stigma, show genuine care, and support the wellbeing of those you work with.

    For more practical tips, videos, and guidance, visit the R U OK? website.

    Every act of care matters. Our mental health courses help Disability and Aged Care professionals feel supported, confident, and prepared to walk alongside those experiencing mental health challenges. Browse our range of courses in the navigation menu above or contact us using the form below to find out more.

    Author: Amanda Robinson BA, MMHealthPrac,

    As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

    Get in touch

      September 1-8, 2025

      This week marks Adult Learners Week across Australia—a UNESCO-supported celebration of lifelong learning that reminds us it’s never too late to grow, develop, and enhance our skills. For disability support providers, there’s no better time to reflect on your team’s professional development journey and take meaningful action.

      Why This Week Matters for Disability Services

      Adult Learners Week isn’t just about individual growth—it’s about recognising that quality disability support depends on well-trained, confident, and continuously learning staff. When your team commits to ongoing education, the ripple effects reach every person you support.

      The disability sector is constantly evolving. New best practices emerge, regulations update, and the expectations of participants and their families continue to rise. Your staff’s ability to adapt, learn, and grow directly impacts the quality of life for the people they support every day.

      Learning Comes in Many Forms

      Adult Learning Australia reminds us that learning can be:

      • Formal: Structured qualifications and certifications
      • Informal: Work-related training and professional development
      • Spontaneous: Learning that happens through everyday experiences and challenges

      At NGO Training Centre, we understand that disability support providers need flexible, practical training solutions that fit into busy schedules while delivering real-world impact.

      Make This Week Count

      Adult Learners Week is your call to action. Whether your team needs to refresh their knowledge of person-centered approaches, dive deeper into trauma-informed care, or develop stronger communication skills with participants and families, now is the time to invest.

      Your commitment to staff development this week sends a powerful message: that you value both your employees and the people they support enough to prioritise continuous improvement.

      Ready to Get Started?

      Don’t let Adult Learners Week pass by without taking action. Explore our comprehensive range of disability-specific training programs designed by sector experts who understand your challenges, and get in touch using the form below to let us transform your training for the better.

      Because when your staff grows, everyone benefits—your employees, your organisation, and most importantly, the people who depend on quality disability support services.

      Adult Learners Week takes place from September 1 to 8, 2025. Make it a week that transforms your team’s potential.

      Author: Matthew CrawfordPGCert(Bus)

      Matt has over a decade of experience in B2B sales and business development and with a passion for human services, is deeply committed to driving meaningful solutions within the disability sector. His commitment to improving service quality and his deep understanding of client needs make him a trusted partner in advancing the capabilities of organisations that support people with disability across Australia.

      Get in touch

        Picture this: you’re driving past a bus stop and notice everyone waiting is glued to their phones – scrolling social media, playing games, or watching videos. Now imagine if those precious minutes could be transformed into meaningful professional development instead. With NGO Training Centre’s TalentLMS mobile app, this vision becomes reality for disability support workers across Australia.

        Training That Fits Your Life, Not the Other Way Around

        The beauty of mobile learning lies in its simplicity and accessibility. Our TalentLMS mobile app is incredibly user-friendly, which is why learners genuinely love using it. The platform increases user adoption and engagement, as learners are familiar with and use mobile apps on a daily basis. Instead of struggling with complicated interfaces, disability support workers can dive straight into their professional development with just a few taps.

        Never Let Poor Connection Stop Your Progress

        One of the most significant barriers to online training in the disability sector is inconsistent internet connectivity, particularly for workers in rural areas or those frequently travelling between client visits. Our mobile app eliminates this challenge completely. With this world-class mobile app, remote areas with limited connectivity are no longer an obstacle to training. Your learners can access courses stored in the app, complete them offline, and automatically sync their progress when back online.

        This offline capability means that whether you’re in a remote location with patchy reception or simply want to conserve data, your professional development can continue uninterrupted. It’s training that truly goes wherever you go.

        Turn Idle Time into Career Advancement

        Think about the countless moments throughout your day when you reach for your phone – waiting for appointments, during lunch breaks, or commuting on public transport. Rather than mindlessly scrolling through TikTok or playing Candy Crush, disability support workers can now use these micro-moments for meaningful skill development.

        This shift from passive consumption to active learning doesn’t just benefit individual workers – it creates a ripple effect throughout the entire organisation. When staff are continuously developing their skills, it directly translates to better client care and improved service delivery.

        Boosting Engagement, Completion, and Compliance

        The statistics speak for themselves: mobile learning increases participation and completion rates, making training more dynamic. For NDIS providers, this isn’t just about convenience – it’s about compliance, quality care, and organisational excellence.

        Higher course completion rates mean your team is better equipped to meet NDIS Practice Standards, reducing audit risks and ensuring participants receive the highest quality support. When workers are engaged with their training, they’re more confident in their roles, leading to improved client outcomes and increased job satisfaction.

        A Competitive Edge in Disability Services

        While other training providers are still anchored to traditional desktop-based learning, NGO Training Centre is leading the charge in mobile-first education. With a mobile LMS app, teams that are always on the move don’t have to slow down to learn. This approach recognises the reality of modern disability support work – it’s dynamic, mobile, and requires flexible solutions.

        The seamless integration between our web platform and mobile app means learners can start a course on their computer at work and continue on their phone during the commute home, without missing a beat.

        The Future of Professional Development is in Your Pocket

        The disability sector is evolving rapidly, with new regulations, best practices, and client needs emerging regularly. Organisations that embrace mobile learning aren’t just keeping up – they’re staying ahead. By providing your team with accessible, engaging, and flexible training options, you’re investing in their professional growth and your organisation’s future.

        NGO Training Centre’s mobile app isn’t just a technological upgrade; it’s a fundamental shift towards more accessible, engaging, and effective professional development. Because when learning fits seamlessly into your life, everyone benefits – workers, organisations, and most importantly, the people with disability who rely on high-quality support services.

        Ready to transform those idle moments into professional growth? Experience the difference that truly mobile learning can make for your team and your clients.

        You can download and install the app for free:

        Author: Matthew CrawfordPGCert(Bus)

        Matt has over a decade of experience in B2B sales and business development and with a passion for human services, is deeply committed to driving meaningful solutions within the disability sector. His commitment to improving service quality and his deep understanding of client needs make him a trusted partner in advancing the capabilities of organisations that support people with disability across Australia.

        Get in touch

          The Australian Government has unveiled a significant reform to the National Disability Insurance Scheme (NDIS) with the introduction of the ‘Thriving Kids’ program, aimed at supporting young children with mild to moderate developmental delays and autism.

          Announced by NDIS Minister Mark Butler during his address at the National Press Club on August 20, 2025, this initiative seeks to alleviate pressure on the NDIS by redirecting certain early interventions to mainstream services.

          With a rollout beginning July 1, 2026, the program promises to reshape how support is delivered, particularly impacting NDIS providers who will face evolving eligibility criteria, funding streams, and service delivery models.

          Understanding the ‘Thriving Kids’ Program

          The ‘Thriving Kids’ program is designed to provide targeted early intervention for children under nine years old experiencing mild to moderate developmental delays or autism. Minister Butler highlighted that nearly half of new NDIS participants are under nine, with most entering through the early intervention stream despite the scheme’s original focus on significant and permanent disabilities. He argued that these children are often placed on a pathway intended for lifelong support, which strains the NDIS’s sustainability. Instead, the government views this as a broader issue affecting around one in five young children, best addressed through mainstream systems like schools, childcare, and health services.

          Funded equally by the Commonwealth and states/territories, the program includes a $2 billion commitment from the federal government. It will integrate existing initiatives, such as infant and maternal health programs, and introduce new elements like Medicare bulk-billed items for three-year-old child development checks, allied health supports (including occupational therapy and speech pathology), and a nationally consistent online information service for parents. The rollout will commence on July 1, 2026, with a 12-month ramp-up period to ensure services are established before major NDIS changes take effect in mid-2027.

          This move aligns with broader NDIS reforms to cap growth at 8% annually by next year and further moderate it to 4-6% long-term, emphasising pricing discipline, fraud prevention, and evidence-based supports.

          Children already in the NDIS or enrolling before the changes will remain supported under existing arrangements, including reassessments, ensuring no immediate disruptions for current participants.

          Key Changes for NDIS Providers from July 2026

          Providers registered with the NDIS, including therapists, allied health professionals, and early intervention specialists, will encounter substantial shifts as the ‘Thriving Kids’ program takes shape. Here’s a breakdown of the anticipated changes:

          • Eligibility and Access Restrictions: From mid-2027, children with mild to moderate developmental delays or autism will no longer qualify for NDIS entry under the early intervention stream. Instead, they will be diverted to ‘Thriving Kids’. This means NDIS providers could see a significant reduction in new young clients, potentially halving the influx of under-nine entrants who currently dominate new enrolments. Providers specialising in autism and developmental support may need to pivot toward serving those with more severe, permanent disability to maintain caseloads.
          • Shift to Mainstream and Foundational Supports: Services under ‘Thriving Kids’ will emphasise integration into everyday settings like childcare centres, playgroups, and schools, rather than individualised NDIS plans. Providers might need to adapt by offering group-based or community-embedded interventions, potentially requiring new partnerships with education and health systems. This could involve scaling up programs like Child and Family Learning Centres or Mental Health in Primary Schools, where providers deliver supports in non-NDIS environments.
          • Funding and Registration Implications: With ‘Thriving Kids’ introducing new Medicare items for therapies such as occupational therapy, speech pathology, and psychosocial supports, providers could access alternative funding streams outside the NDIS. However, only a fraction of current NDIS providers (around 16,000 out of 260,000) are registered, and the government plans to enhance market stewardship and oversight. Providers may face stricter evidence requirements for services, pricing alignments with other sectors like aged care, and opportunities or mandates to register under the new program.
          Aspect 1: Target Group

          Current NDIS Approach: Children under 9 with any level of developmental delay/autism via early intervention.

          Changes from July 2026 (Thriving Kids): Limited to severe/permanent cases; mild/moderate diverted to Thriving Kids.

          Impact on Providers: Reduced client volume; focus on complex needs.

          Aspect 2: Service Delivery

          Current NDIS Approach: Individualised plans and budgets (e.g., $10k-$30k per child).

          Changes from July 2026 (Thriving Kids): Mainstream integration (schools, childcare); group supports.

          Impact on Providers: Need for new models, partnerships, and less reliance on NDIS funding.

          Aspect 3: Funding Sources

          Current NDIS Approach: NDIS budgets.

          Changes from July 2026 (Thriving Kids): Shared state/Commonwealth; new Medicare items.

          Impact on Providers: Diversified revenue; potential for bulk billing.

          Aspect 4: Oversight

          Current NDIS Approach: Limited for unregistered providers.

          Changes from July 2026 (Thriving Kids): Enhanced stewardship, evidence-based requirements.

          Impact on Providers: Increased registration and compliance checks.

          Overall, while the changes aim to enhance sustainability, providers should anticipate a period of adaptation, including upskilling for mainstream delivery and advocating for involvement in program design to safeguard their expertise.

          Media Release from Disability Advocacy Bodies

          On August 21, 2025, a coalition of Disability Representative Organisations (DROs), including the Australian Autism Alliance (AAA), People with Disability Australia (PWDA), and others, issued a joint media release titled “Disability Representative Organisations stand united in our reiteration to government of nothing about us without us.” The full release is available here.

          The DROs expressed disappointment over the lack of consultation with the disability community regarding the ‘Thriving Kids’ announcement, despite Minister Butler referencing the principle of “nothing about us without us” in his National Press Club speech. While they welcome the $2 billion investment and the government’s commitment to the NDIS, they highlight uncertainty around the program’s ambitious timeline and its alignment with broader Foundational Supports recommended by the NDIS Review. These supports, vital for the 4.8 million Australians with disabilities not on the NDIS, include peer support and self-advocacy. The DROs emphasise the need for co-design with the disability community to ensure a sustainable, community-accepted system and appreciate Minister Butler’s assurance that no children will be removed from the NDIS before ‘Thriving Kids’ is fully established.

          The DROs’ response underscores a critical tension in the reform process: the need for inclusivity versus the urgency of implementation. Their call for co-design aligns with the NDIS Review’s emphasis on lived and living experience, ensuring reforms reflect the community’s needs. The concern about the timeline is valid, as a rushed rollout risks service gaps, particularly for families reliant on early intervention.

          Providers can take a cue from this advocacy, actively engaging in co-design to shape ‘Thriving Kids’ and secure their role in the evolving disability support landscape. The DROs’ endorsement of the NDIS’s transformative impact reinforces the importance of balancing sustainability with equitable access, a challenge providers must navigate as they adapt to new models.

          As ‘Thriving Kids’ moves forward, providers and advocacy bodies will play a pivotal role in shaping its success, ensuring Australia’s disability support ecosystem remains robust and equitable. The NGO Training Centre is here to support you every step of the way and ensure that your training needs and compliance obligations are fulfilled.

          Author: Amanda Robinson BA, MMHealthPrac,

          As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

          Get in touch

            At the NGO Training Centre, we’re delighted to highlight Anita Gardner (BA, PGDipPsych, MSocH, Mres) – Psychologist, Supervisor, Researcher, Lecturer and subject matter expert at the NGO Training Centre.

            Anita has dedicated over 20 years to providing compassionate psychological support to children, adolescents, and adults. She now practices as a psychologist in her private practice, supervises provisional psychologists, leads The Westmead Feelings Program online, and works as a research psychologist. In 2017, she took on the role of Research Psychologist at the Children’s Hospital at Westmead, Australia, where she adapted the Westmead Feelings Program specifically for autistic adolescents with mild intellectual disability. She also earned a Master of Research at Western Sydney University.

            Anita’s journey with Autism began in 2000 through Autism Spectrum Australia (Aspect). She has worked across many services, including early intervention, school programs, and adult services, conducting assessments, providing support, implementing interventions, and creating visual supports.

            As a Registered Psychologist, she strongly believes in using evidence-based practices to support individuals, families, and service providers. Her dedication shines through in her training sessions and presentations, which have taken her from workshops to international conferences in Canada, Singapore, and Ireland. She has shared her expertise on topics like supporting siblings, learning from consequences, and video modelling. Recently, she had the opportunity to speak at the APS Congress and the Australian Association for Special Education about her research with the Westmead Feelings Program, and she has also enjoyed lecturing at Western Sydney University.

            Anita is a passionate advocate for raising awareness around neurodiversity and mental health. She promotes positive behaviour support and mental health strategies that help enhance people’s quality of life and build resilience.

            We are genuinely delighted to have Anita as part of our Governance Team and invite you to join us in celebrating the wonderful impact she’s making! 💪

            Courses: Autism Spectrum Disorder and Sexuality and Relationships

            Learn more about all our brilliant Subject Matter Experts on our About Us page.

            The National Disability Insurance Scheme (NDIS) has been a game-changer for over 600,000 Australians with disability, giving them choice and control over their supports. Since its launch in 2013, it’s created a vibrant market for providers, but staying financially sustainable in 2025 is no small feat. With costs soaring and many providers struggling to turn a profit, let’s dive into the key hurdles and how to tackle them, plus spotlight an incredible course from The NGO Training Centre to help your business thrive.

            What’s Making Life Tough for Providers?

            Running an NDIS provider isn’t all smooth sailing. Here’s what’s keeping bosses up at night:

            • Funding Squeezes: The NDIS tweaked prices in July 2025, bumping some supports by 3.95% based on the Disability Support Worker Cost Model. But with many prices frozen, providers are battling rising wages and inflation without extra cash. The 2025-26 Pricing Arrangements try to keep things sustainable, but it’s a tightrope walk, and the wind is blowing a gale.
            • More Rules, More Costs: The 2025-26 Federal Budget’s throwing $175.4 million at tightening NDIS oversight. Stricter audits and compliance mean more paperwork and expenses, especially for smaller businesses. It’s excellent news that rules are being tightened, but there are reported struggles with staying compliant due to a lack of funding.
            • Operational Headaches: Workforce shortages, supply chain hiccups, and the push for digital tools are stretching providers thin. A 2025 report flags funding shifts and oversight as risks, but innovation could be a lifeline.

            With a massive reported two-thirds of providers in the red, staying afloat is critical to keep offering services that are not only high quality but sustainable as costs soar.

            How to Stay in the Black

            To keep your NDIS business thriving, it’s essential to focus on smart financial moves. Think better cash flow, clever resource use, and tech to streamline compliance. Checking your financial health with key ratios and statements is a must, as is keeping up with NDIS pricing and cost models. Ethical planning and sector know-how can turn challenges into wins.

            How we can help you!

            The NGO Training Centre’s Financial Excellence course, part of our Specialised Leadership Courses, is just what you need. Written by Chris Perkins, CFO at The CFO Centre Australia and Director of Multicap LTD, this 50-minute online gem, priced at just AU$99, is tailor-made for NDIS leaders. It covers the NDIS framework, pricing, and the Disability Support Worker Cost Model, plus tips on boosting profits, managing cash flow, and using tech for better governance.

            You’ll learn to assess your organisation’s financial health, master best practices, and spot tech and environmental trends that matter. It’s NDIS-compliant and perfect for managers, execs, or support staff looking to level up.

            Our Specialist Leadership Program, including Financial Excellence, is a top pick for building a sustainable future. Get in touch to find out more!

            Author: Amanda Robinson BA, MMHealthPrac,

            As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

            Get in touch

              Providing high-quality, person-centred care under the National Disability Insurance Scheme (NDIS) requires effective competence-based training to guarantee the safety, dignity, and empowerment of participants.

              Proper training is not just a regulatory requirement, but a critical foundation for building trust, minimising risks, and enabling disability support professionals to meet diverse needs effectively.

              Below is an overview of the minimum training requirements for several key disability supports, aligned with NDIS standards, and emphasising the critical role of comprehensive training for the welfare of participants.

              PEG Feeding

              Proper training in percutaneous endoscopic gastrostomy (PEG) feeding is essential to safely administer nutrition and hydration, preventing complications like infections or tube dislodgement. Training must include:

              • Understanding PEG tube care and functionality
              • Strict hygiene and infection control protocols
              • Administering feeds with correct positioning and flow rates
              • Identifying and managing complications
              • NDIS Alignment: Training must meet NDIS Practice Standards for high-intensity daily personal activities.
              • Minimum Requirement: an NDIS-compliant course, ideally refreshed every 1-2 years.
              • Importance: Inadequate training risks participant health and breaches the NDIS Code of Conduct.

              Epilepsy

              Comprehensive epilepsy training equips staff to manage seizures safely, reducing harm and ensuring participant safety. It covers:

              • Identifying seizure types and triggers
              • Providing seizure first aid
              • Administering emergency medications (such as midazolam) per medical protocol
              • Accurate documentation and reporting
              • NDIS Alignment: Aligns with NDIS requirements for managing complex health needs.
              • Minimum Requirement: an NDIS-compliant course, ideally refreshed every 1-2 years.
              • Importance: Proper training prevents injury during seizures and ensures compliance with NDIS safeguarding obligations.

              Mealtime Management and Dysphagia

              Training in mealtime management and dysphagia is vital to mitigate risks like choking and aspiration, ensuring safe and dignified dining. It includes:

              • Understanding dysphagia and associated risks
              • Following speech pathologist recommendations (for example: modified textures, positioning)
              • Using adaptive equipment and monitoring for distress
              • NDIS Alignment: Meets NDIS standards for high-intensity support and participant safety.
              • Minimum Requirement: an NDIS-compliant course with annual refreshers.
              • Importance: Without proper training, workers risk participant harm, violating NDIS quality and safety standards.

              Manual Handling

              Manual handling training is critical to prevent injuries to participants and workers during physical support tasks. It covers:

              • Safe lifting, transferring, and repositioning techniques
              • Using mobility aids (for example: hoists and wheelchairs)
              • Conducting risk assessments and applying proper body mechanics
              • NDIS Alignment: Complies with NDIS Practice Standards for safe service delivery.
              • Minimum Requirement: an NDIS-compliant course, refreshed every 1-2 years per workplace safety standards.
              • Importance: Inadequate training can lead to serious injuries, breaching NDIS safety requirements.

              Assisting Participants with Medication

              Proper training in medication assistance ensures safe and accurate administration, protecting participant health. It includes:

              • Understanding medication schedules and documentation
              • Safe administration methods (for example: oral, topical, PEG)
              • Recognising side effects and reporting errors
              • Adhering to legal and ethical responsibilities
              • Minimum Requirement: an NDIS-compliant course, updated annually. Importance: Errors due to insufficient training can cause harm and violate NDIS compliance standards.

              Support Coordination

              Support coordination training is essential for empowering participants to navigate NDIS services and achieve their goals. It covers:

              • Understanding NDIS frameworks and participant plans
              • Connecting participants with appropriate services
              • Advocacy, communication, and plan monitoring
              • NDIS Alignment: Meets NDIS Practice Standards for support coordination and participant empowerment.
              • Minimum Requirement: an NDIS-compliant course, with ongoing professional development.
              • Importance: Proper training ensures participants access tailored supports, fulfilling NDIS person-centred care principles.

              Personal Protective Equipment (PPE)

              PPE training is critical for infection control and staff safety, particularly in high-risk settings. It includes:

              • Correct use of PPE (for example: using gloves, masks, gowns)
              • Donning and doffing procedures
              • Safe disposal and infection control protocols
              • NDIS Alignment: Supports NDIS requirements for infection control and workplace safety.
              • Minimum Requirement: an NDIS-compliant course, with regular refreshers.
              • Importance: Inadequate PPE training risks infection spread, compromising NDIS safety standards.

              Autism

              Autism training is vital for delivering respectful, tailored support to individuals on the spectrum. It covers:

              • Recognising sensory and communication needs
              • Implementing person-centred strategies
              • Managing behaviours of concern and de-escalation
              • Promoting inclusion and autonomy
              • NDIS Alignment: Aligns with NDIS standards for positive behaviour support and inclusive care.
              • Minimum Requirement: an NDIS-compliant course with annual refreshers.
              • Importance: Proper training fosters participant autonomy and prevents distress, aligning with NDIS quality care principles.

              Conclusion

              Proper training in all of these vital care areas is a non-negotiable for NDIS providers to deliver safe, effective, and person-centred support.

              Comprehensive, NDIS-aligned training ensures that disability support professionals are equipped to handle complex needs, reduce risks, and uphold the NDIS Code of Conduct and Practice Standards.

              NGO Training Centre’s online courses deliver these key outcomes in a flexible, engaging and fully online format, for efficient and effective training.

              By prioritising comprehensive training, providers safeguard participant well-being and demonstrate commitment to NDIS quality and safety requirements.

              Check out and get started on our online NDIS training courses, browse our full course list for more information on each disability support training course we offer, or see our range of Training Packages for small to large organisations.

              Alternatively, if you’re unsure where to start your training and need friendly advice, don’t hesitate to contact our team for help and support using the form below!

              Get in touch

                We know your time is valuable. Between work, family, and personal commitments, finding the right training opportunities shouldn’t add stress to your day. That’s exactly why we created our NGO Training Centre chatbot, Ally, to make your experience with us as smooth and helpful as possible.

                Think of Ally as your personal guide through everything we offer. Whether you’re curious about specific training programs, looking for particular resources, or simply trying to navigate our website, Ally is here to help. Instead of spending time searching through multiple pages or waiting for email responses, you can get clear, direct answers in moments.

                We’ve built this tool with real people in mind. Whether you’re completely new to technology or you’re someone who lives on their laptop, our chatbot, Ally, speaks your language. She understands what you’re looking for and responds in a way that actually makes sense.

                The best part? She never sleeps. Whether you’re an early bird checking options over morning coffee or a night owl planning your company’s training rollout, Ally is ready to help whenever inspiration strikes or whenever you need information delivered simply and urgently.

                We believe learning and growth should be accessible to everyone. Ally, our chatbot, is just one way we’re working to remove barriers and make it easier for you to find exactly what you need to make a difference in your community. Ready to see how it works? Please try Ally out in the chatbot field at the bottom right-hand corner of every page on our website and start a conversation. We think you’ll find it refreshingly straightforward.

                Hey NDIS Providers! The National Disability Insurance Agency (NDIA) just dropped a fantastic new resource, an Easy Read booklet designed to help families understand what quality support for children looks like. This is your cue to step up and ensure your Disability Support Professionals are equipped with the skills to deliver exceptional care. Training your team in working with children and young people isn’t just a nice-to-have, it’s essential to meeting NDIA standards, building trust with families, and making a real difference in children’s lives.

                Let’s unpack why this matters and how you can provide much needed supports for young people.

                The NDIA’s New Booklet: Your Roadmap to Quality Support

                The NDIA’s Easy Read booklet, available on their Quality Supports for Children webpage, is an absolute goldmine for providers. It spells out in accessible language, exactly what families expect from you when delivering NDIS supports to their children, whether it’s early childhood intervention, therapy, or specialist behaviour support.

                Here’s what it covers:

                • What quality support looks like: Clear examples of best practices that put children and families first.
                • Provider dos and don’ts: Guidance on what you must do (like tailoring supports to each child) and what’s off-limits.
                • Rules you must follow: The standards and regulations that keep you accountable.
                • Questions families might ask: Be ready to answer with confidence and show you’re on top of your game.

                This booklet isn’t just for families; it’s for providers to ensure your services align with NDIA expectations. Families are using this resource to choose providers, so your team needs to be ready to deliver quality support that stands out above the rest.

                Why Training in Working with Children is a ‘Non-Negotiable’

                Children and young people accessing NDIS supports have unique needs, and Disability Support Professionals need specialised skills to meet them. Training in working with children ensures your team can:

                • Build trust with families: When your staff are trained to engage kids effectively and respectfully, families feel confident in your services.
                • Deliver tailored support: Kids aren’t mini adults; they need approaches that match their developmental stage and individual goals.
                • Stay compliant: The NDIA’s booklet highlights strict rules for providers. Proper training ensures your team knows these standards inside out.
                • Handle complex needs: Whether it’s early intervention, therapy, or behaviour support, trained professionals can navigate challenges with skill and empathy.

                Untrained staff risk missing the mark, which can deplete trust and even lead to complaints. Investing in training isn’t just about compliance, it’s about setting your organisation apart as a leader in quality care!

                Have you seen the NGO Training Centre’s Courses?

                The NGO Training Centre offers fantastic courses that align perfectly with the NDIA’s expectations for quality support. These courses are informative, engaging, and designed to equip Disability Support Professionals with the skills to shine when working with children and young people. Check out these must-have courses:

                These courses aren’t just about ticking boxes, they’re about giving your team the tools to deliver exceptional, child-centred support that young people, and their families, need.

                Your Next Step: Train, Align, and Shine

                The NDIA’s Easy Read booklet is a clear signal: families are getting savvier about what quality support looks like, and they’re holding providers to higher standards.

                Now is the time to invest in training your Disability Support Professionals to work effectively with children. By aligning your services with the NDIA’s guidelines and upskilling your team with courses from the NGO Training Centre, you’ll not only meet expectations but exceed them.

                Head over to the NDIA’s Quality Supports for Children webpage to grab the booklet and see what families are looking for. Then, check out the NGO Training Centre to get your team enrolled in training that will set your organisation apart.

                What steps are your team taking to deliver the HIGHEST quality support for children and young people?

                Have you explored the NDIA’s booklet or the NGO Training Centre’s courses?

                Let’s share ideas and keep raising the bar!

                Author: Amanda Robinson BA, MMHealthPrac,

                As Head of Learning and Development and a seasoned NDIS expert, Amanda drives capability and sustainability in the disability and health sectors. With over 15 years of experience, post-graduate qualifications in Mental Health Leadership and Management, and currently pursuing an MBA, she brings deep expertise and personal insight as someone with lived experience of disability. A devoted carer, Amanda champions Human Rights, working to dismantle stigma and barriers for individuals with disability and mental health challenges. She is passionate about building robust stakeholder relationships, leveraging her advocacy, communication, strategic thinking, and analysis skills. 

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