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Well, it’s happened. On 18 August 2026, the Senate passed the federal government’s NDIS reform package, with the Coalition voting alongside Labor.

The bill heads back to the lower house next, and it’s expected to sail through there.

If you work in this sector, this is the biggest shake-up the scheme has seen since day one, so it’s worth understanding what’s actually changing – and what you need to do.

So, what passed?

Before the vote, Labor put forward 63 amendments, shaped by consultation with the disability community and other parliamentarians. The whole package is aimed at two things: keeping the scheme financially sustainable and cracking down on fraud.

To put the numbers in perspective, the scheme currently costs more than $50 billion a year. These reforms are projected to save around $37.8 billion over four years, and participant numbers are expected to drop from roughly 760,000 to 600,000 by 2030.

Health Minister Mark Butler didn’t hold back, saying the scheme had become a target for “shonks and sharp practice.” NDIS Minister Jenny McAllister took a more restrained tone, describing the goal as a scheme that’s strong, safe, sustainable, and holds public confidence.

What Providers need to know

Four things here affect you directly.

First, there are new penalties for kickbacks. The legislation brings in criminal and civil penalties for providers who offer or accept them. Worth noting: this is a conduct offence, not just an administrative slap on the wrist.

Second, the NDIA gets stronger enforcement powers. The Agency can now act faster against providers doing unsafe or unethical things, so expect a much shorter gap between a concern being raised and regulatory action following.

Third, whistleblower protections are expanding. Workers who report misconduct get additional protection, which means your internal reporting culture is no longer just a nice-to-have. It’s a compliance issue.

And fourth, there’s a new escalation pathway for high-risk participants. People needing 24-hour continuous care can apply for a plan variation, aiming to shield this group from support cuts.

Thriving Kids and foundational supports

Butler was upfront that there’s still plenty of work to do on foundational supports, both for children over eight and for adults leaving the scheme.

He’s holding firm that Thriving Kids starts on 1 October, even though Queensland hasn’t signed up. He pointed the states back to the hospital funding agreement signed earlier this year, and to the commitments they made back in 2023. Expect some friction on this front for the rest of the year.

Not everyone’s happy

The Greens argue these changes end the NDIS as it was originally promised. Senator Jordon Steele-John put it bluntly, saying the two major parties had made a decision about disabled people without them at the table. Crossbenchers and disability advocates have called the reforms too far, too fast.

None of that, though, changes what providers now need to get on with.

Why this comes back to training

Here’s the thing: enforcement is speeding up, and penalties are getting sharper. In that environment, your workforce’s capability is the control that really counts.

Providers who can show current, role-specific training on conduct, reporting, and documentation will handle regulatory attention far better than those who can’t.

That’s exactly what we do. NGO Training Centre builds audit-focused training for the disability and aged care sectors, aligned to the NDIS Practice Standards and the NDIS Code of Conduct.

A few of our courses that speak directly to these reforms are:

40-COMPLAINTS-AND-REPORTABLE-INCIDENTS - NDIS Disability Support Training Course Australia - NGO Training Centre
5-EFFECTIVE-PROGRESS-NOTES - NDIS Disability Support Training Course Australia - NGO Training Centre
18-NDIS-FOUNDATIONS - NDIS Disability Support Training Course Australia - NGO Training Centre
If your organisation is reviewing its compliance training ahead of these changes, we’d love to help.

Author: Amanda Robinson (She/Her) BA, MMHealthPrac.
Dja Dja Wurrung and Taungurung Country

Amanda, Head of Learning and Development and an experienced specialist in NDIS and Aged Care, promotes capability and sustainability within the disability and health sectors. With over 15 years of experience, a Master’s in Mental Health Leadership and Management, and an MBA underway, she offers extensive expertise and personal insight as someone with lived experience of disability. A military veteran and dedicated carer of a veteran, Amanda advocates for Human Rights, striving to reduce stigma and eliminate barriers for those with disability and mental health challenges. She is enthusiastic about fostering strong stakeholder relationships through her advocacy, communication, strategic thinking, and analytical abilities.

Contact our friendly and supportive team

    If you deliver SIL supports, there is one line in the new SIL Practice Standards that will shape your next audit more than any other: decisions are made by participants, not for them.

    It sounds simple. In practice, it is the hardest thing to evidence, because it is not a policy, a consent form or a signature at intake. It is what your workers do at 7am when someone changes their mind about the roster, and at 4pm when someone wants to catch the bus on their own.

    That is exactly why we built our new course, Supported Decision-Making. And I will be honest with you: of everything we have released this year, this is the one I am most proud of.

    Why now?

    From 1st July 2026, SIL providers must be registered and must comply with the new SIL Practice Standards, adopted as a supplementary module that sits alongside the Core NDIS Practice Standards, not instead of them. You have to meet both.

    The new module was co-designed. The NDIS Commission worked with Inclusion Australia and with people with disability to develop it, and tested it in real audit settings before it was finalised. That co-design shows: supported decision-making is the first outcome in the module, and the emphasis has shifted from informed consent at intake to supported decision-making as an everyday practice.

    Which means an auditor is no longer only asking to see your policy. They are asking your frontline workers to describe how supported decision-making is applied, in their own words, about the people they actually support. That knowledge does not come from a briefing the week before audit. It comes from training, and from teams talking about it regularly.

    What is in the course?

    Supported Decision-Making takes about 35 minutes, is fully narrated, and is built around four learning objectives:

    • What supported decision-making is. The supported, shared and substitute framework, and why every person has the right to make decisions about their own life, their supports and the risks they are willing to take.
    • Communication and accessible information. Supporting each person to receive information and communicate in their preferred language and style, with practical tools: decision-making profiles, will and preference planning templates, decision-making flowcharts and communication access checklists.
    • Dignity of risk and informed decisions. Helping people weigh benefits and risks, and balancing duty of care with a person’s right to take reasonable risks.
    • Applying it in day-to-day practice. Recognising when more support is needed, understanding the recognised decision-support roles, and building a person’s decision-making skills over time.

    We also offer our sincere thanks to Lusie Glogovac, Aged Care and Disability Consultant and Registered Nurse, for her expertise in developing this course.

    103 SUPPORTED DECISION MAKING COURSE - CONTROL AND OUTBREAK MANAGEMENT PART 1 - NGO Training Centre NDIS Disability Support Training Course Online

    How it lines up with the new SIL Standards

    The supported decision-making outcome asks you to show that people living in a SIL arrangement understand their right to make decisions about their daily life, routines, relationships and their home, and that they actually exercise that right. The course speaks directly to that, and it does it the way auditors and workers both need: through practice, not theory.

    There is a SIL scenario in the course where:

    • David wants to move out of his shared SIL home into a quieter one-bedroom place near a park.
    • His support coordinator helps him explore options, costs, visual aids and inspections, and David chooses.
    • The course then names the alternative plainly: if the coordinator had decided the SIL home was better value and therefore better for David, supported decision-making would have been non-existent.

    That is the distinction the new module is built on, and it is the one your team needs to be able to articulate.

    There is also Maria, who lives in SIL accommodation, uses a communication board and needs time to respond, facing a roster change. This is the exact everyday moment the standard is aimed at. And because so many of our customers run combined workforces, the course covers aged care too: the new model for supported decision-making under the Aged Care Act 2024, registered supporters, and what to do when a supporter speaks over the person they are meant to be supporting.

    Every scenario ends the same way: what you observed, what the person said in their own words, what you did, and who you told. Which is, conveniently, exactly what evidence looks like.

    What I would do now

    • Map your workforce. Every worker delivering SIL supports needs supported decision-making training, not just team leaders.
    • Train before your next audit, not before your audit date is confirmed. Mid-term audits count.
    • Check your evidence trail. If your progress notes do not show how a person’s will and preferences guided a decision, the practice is invisible, no matter how good it was.
    • Give your team the language. Workers who can explain presuming capacity, will and preference, and dignity of risk in plain words are your strongest audit asset.

    Enrol your team or talk to us

    Supported Decision-Making is available now as an individual course, as part of our SIL Pathway and within our Disability and Aged Care training packages, with completion records and certificates in your LMS dashboard for audit evidence or provided at the end of the course. Existing customers will already see it in their course library.

    Join our Webinar

    NGO Training Centre Webinar - SIL Standards and NDIS Reforms - August 2026

    The NGO Training Centre is also hosting a Webinar on 27 August 2026, where you will hear about the requirements for registration, online self-assessment and you will hear directly from an NDIS and Aged Care Auditor, Marguerite Hoiby, who will be joining us in the session.

    This isn’t just another webinar full of slides. It’s your chance to hear directly from industry experts and get answers to the questions that matter most to your organisation.

    Have a question about the SIL reforms? Registration? Audits? Staff training? Evidence?

    Please send it through before the webinar! Simply register for the webinar, and add your question in the field provided.

    We’ll be answering as many pre-submitted questions as possible during the session, giving you practical advice you can take straight back to your organisation.

    Can’t attend live?

    No worries!

    Register anyway and send us your questions. We’ll record the webinar and share the recording afterwards, and we’ll do our best to cover every question, even if you can’t join us live.

    The NDIS is changing quickly. This is your opportunity to get practical guidance from three experts who work with providers every day, and leave with greater confidence about what comes next. We’d love to see you there!

    If you are unsure where your team sits against the new SIL Standards, talk to us or join in on our upcoming webinar. It is a short conversation and it is far cheaper and less time-consuming than a corrective action.

    We’ve got you covered.

    Author: Amanda Robinson (She/Her) BA, MMHealthPrac.
    Dja Dja Wurrung and Taungurung Country

    Amanda, Head of Learning and Development and an experienced specialist in NDIS and Aged Care, promotes capability and sustainability within the disability and health sectors. With over 15 years of experience, a Master’s in Mental Health Leadership and Management, and an MBA underway, she offers extensive expertise and personal insight as someone with lived experience of disability. A military veteran and dedicated carer of a veteran, Amanda advocates for Human Rights, striving to reduce stigma and eliminate barriers for those with disability and mental health challenges. She is enthusiastic about fostering strong stakeholder relationships through her advocacy, communication, strategic thinking, and analytical abilities.

    Contact our friendly and supportive team

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